Data Assurance & Reporting Officer

• Location: Williamstown Hospital
• Employment Type: Full-Time, Ongoing
• Salary: Admin Grade 3 + Superannuation + Salary Packaging

About the role:

The Mission: Best Care, Powered by Data.

At Western Health, we don’t just provide care; we are building the healthcare of the future. Serving one of Melbourne’s most diverse and rapidly growing communities, our mission is simple: Best Care, in the right place, at the right time.

High-quality data is fundamental to delivering on that mission. From clinical decision-making and operational performance to statutory reporting and executive strategy, trusted data enables Western Health to understand what is happening, identify opportunities for improvement and make better decisions.

Key responsibilities:

The Role: Turning Data Quality into Confidence.

If you are passionate about data quality, assurance and governance, this is your arena.

As a Data Assurance & Reporting Officer within our Performance Unit, you will play a critical role in ensuring that the data underpinning organisational reporting and decision-making is accurate, complete, consistent, timely and fit for purpose.

You will work at the intersection of data, systems and the business — investigating anomalies, identifying root causes, strengthening data controls and partnering with stakeholders to build confidence in the information we rely on.

Your Impact Portfolio:

• Statutory & Performance Reporting: Provide assurance over key datasets (VEMD, VAED, VINAH) and reporting processes, identifying risks and implementing controls to improve compliance and reporting confidence.
• Data Quality & Assurance: Develop and implement data quality checks, validation processes and assurance frameworks that ensure critical healthcare and operational data can be trusted.
• Root-Cause Investigation: Investigate data anomalies, inconsistencies and reporting issues, tracing problems back through systems, processes and source data to identify sustainable solutions.
• Reporting Integrity: Support the accuracy and integrity of MaP (Monitoring and Performance) and other organisational reporting, ensuring information provided to Clinical Directors, Executives and operational leaders is reliable and meaningful.
• Culture Catalyst: Build high-trust relationships across Western Health, working with data owners and subject matter experts to establish a culture where data quality is everyone's responsibility.

Your Profile:

• The Data Quality Mindset: You have a strong understanding of data quality, validation and assurance principles and are naturally curious about how data is created, transformed and consumed.
• Healthcare Curiosity: You have a "hunger for the hunt" — you enjoy investigating unexpected results, identifying patterns and finding the root cause behind data quality issues.
• The Translator: You possess Communication Mastery, turning complex data and technical issues into clear, practical recommendations that non-technical stakeholders can understand and act upon.
• The Detail Detective: You have exceptional attention to detail and understand that in healthcare, data accuracy isn't just a goal — it’s essential to safe, effective and accountable care.
• The Collaborator: You are comfortable working across clinical, operational, corporate and technical environments, bringing people together to resolve data issues and improve processes.

The Western Health Advantage:

• Work-Life Balance: 5 weeks of annual leave + 1 Accrued Day Off (ADO) every month.
• Hybrid Freedom: Work from home part of the week with an office base at the historic Williamstown Hospital.
• Financial Optimisation: Generous tax-effective salary packaging.

About you:

• Would suit those with a Health Information Management tertiary qualification.
• Strong technical skills in MS Excel, with the ability to organise data, create formulas.
• interrogate datasets, identify anomalies and validate data across multiple sources.
• Experience developing and implementing data quality rules, validation checks, reconciliation processes and data assurance controls.
• Demonstrated ability to investigate data issues and perform root-cause analysis, including tracing discrepancies through source systems, business processes and data transformations.
• Experience working with data visualisation and reporting tools, with the ability to assess whether reported information is accurate, meaningful and fit for purpose.
• Strong analytical and problem-solving skills, with the ability to identify data risks, prioritise issues and develop practical and sustainable solutions.
• Demonstrated experience in data quality, data assurance, data governance, reporting or information management, preferably within a complex healthcare or public sector environment.
• Stakeholder & Communication Excellence: Demonstrated experience working with stakeholders across multiple business functions, translating business and reporting requirements into clear data definitions, quality controls and sustainable assurance processes.

Click here for the Position Description.

About Western Health

Western Health is the leading healthcare provider in Melbourne’s West - one of Australia’s fastest-growing and most culturally and socioeconomically diverse regions.

More than 13,000 employees help deliver a comprehensive range of services across our hospitals, community, correctional, and home-based settings. These services include acute tertiary care, emergency and intensive care, medical and surgical specialties, mental health and wellbeing, subacute care, ambulatory care, primary care, home-based services, and residential aged care.

We are committed to driving innovation and sustainability that improves health outcomes for our community. With specialties spanning oncology, renal care, mental health, women’s health and maternity, chronic disease management, geriatrics, and cardiology, Western Health is recognised for its expertise in managing complex and chronic conditions through integrated, patient-centred care.

We foster a collaborative and inclusive culture where you can make a meaningful impact. We support our staff to keep learning and growing through a diverse range of education programs, partnerships with universities in medical research and professional development opportunities.

Why join us?

Compensation and Benefits

• Competitive salaries, flexible work options, and wellbeing programs.
• Scholarships and grants to support ongoing learning.

Learning and Development

• Access personalised pathways through the Western Health Learning Academy.
• Opportunities for postgraduate study, clinical education, and mentorship.

Community Impact and Inclusion

• Make a difference through compassionate care in a diverse, inclusive workforce.
• Contribute to community wellbeing initiatives and healthcare research.

Organisational Culture and Environment

• Work in a collaborative, innovative team focused on continuous improvement and excellence.

Ready to make an impact?

If you’re passionate about data quality, assurance and governance, we’d love to hear from you. Simply click on the “apply” button and follow the prompts.

If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.

Closing date: 11:59pm on 14 October 2026.

Enquiries: For further information about this role, contact Stuart Dawes (Manager – Performance Reporting & Analytics) via Stuart.Dawes@wh.org.au.

Western Health is an equal opportunity employer. We welcome applications from people of all genders, Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and people with lived experience that strengthens their ability to do this work

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).

Western Health is committed to the psychosocial safety of all applicants and employees.

Western Health does not accept unsolicited resumes/applications from recruitment agencies.

Western Health