Data Manager, COM Dean's Office of Clinical Research
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- United States
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- Hybrid
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Next Lives at the University of Cincinnati
Founded in 1819, the University of Cincinnati ranks among the nation’s best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called “the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference. The university contributes $10.6 billion in economic impact to the city and $22.7 billion to the state of Ohio. At UC, next is all of us. Learn more at uc.edu.
UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC’s success.
Job Overview
As one of the oldest medical schools in the country, the University of Cincinnati College of Medicine (COM) has a reputation for training best-in-class health care professionals and developing cutting-edge procedures and research that improves the health and clinical care of patients. In partnership with the UC Health academic healthcare system and Cincinnati Children’s Hospital Medical Center, College of Medicine’s faculty are transforming the world of medicine every day.
The Office of Clinical Research (OCR), a centralized department that works with the UC and UC Health research community, is seeking to fill a full-time Data Manager position in the College of Medicine.
Essential Functions
- Serve as primary administrator and subject matter expert for the MUSTANG clinical research intake and tracking system.
- Manage and support CTMS digitization, study onboarding, and system whitelisting activities.
- Collaborate with stakeholders to identify, design, test, and implement enhancements to MUSTANG and other research systems.
- Develop, maintain, and optimize data workflows across multiple clinical research systems, including MUSTANG, CTMS, Epic, and Complion.
- Perform routine and ad hoc data reconciliation activities between research systems to ensure data completeness, accuracy, and consistency.
- Monitor data quality and identify discrepancies across systems; investigate, resolve, and document issues as appropriate.
- Develop, maintain, and distribute operational, financial, and performance reports to support clinical research activities.
- Support fast-track invoicing processes through reporting, data validation, and related follow-up.
- Develop and maintain reports and processes supporting sponsor invoicing and financial reconciliation activities, including Complion-related workflows.
- Assist with Epic research configuration activities, including research billing components, billing calendars, and other research-related system enhancements.
- Collaborate with research operations, finance, compliance, and information technology teams to improve workflows, reporting capabilities, and system functionality.
- Identify opportunities for process improvement, automation, and system optimization to increase operational efficiency and data integrity.
- Develop and maintain standard operating procedures, job aids, and system documentation related to research data management and reporting.
- Provide training, onboarding, and ongoing support to users of MUSTANG and related research systems.
- Participate in testing, validation, and implementation activities for new technologies, system upgrades, and process improvements.
- Support audit readiness efforts through data verification, reporting, and documentation activities.
- Perform related duties based on departmental need. This job description can be changed at any time.
Required Education
- Bachelor’s Degree in a quantitative field such as Engineering, Statistics, Math, Computer Science or related field.
- Seven (7) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.
Required Experience
- Three (3) years of experience in managing large data sets, analyzing statistical techniques and software, and reporting data in a meaningful format.
Additional Qualifications Considered
- Experience building and managing REDCap databases, instruments, and reports.
- Knowledge of clinical research operations and study startup processes.
- Experience with Epic Research and research billing workflows.
- Relevant Epic certification, accreditation, or demonstrated Epic research experience is ideal.
- Advanced proficiency in Microsoft Excel, including lookup functions, pivot tables, complex formulas, and data analysis.
- Experience developing dashboards and reports using business intelligence and reporting tools.
- Familiarity with SQL, SAP reporting tools, Looker, Power BI, Tableau, or similar analytics platforms.
- Experience working with CTMS, REDCap, Epic, Complion, Verily, or other clinical research systems.
- Strong analytical, troubleshooting, and problem-solving skills.
- Ability to communicate technical concepts effectively to both technical and non-technical audiences.
- Strong attention to detail and commitment to data quality and data governance principles.
- Ability to manage multiple projects, priorities, and deadlines in a fast-paced environment.
- Master's degree in Informatics, Data Analytics, Information Systems, Public Health, or related field is ideal.
Physical Requirements/Work Environment
- Office environment/no specific unusual physical or environmental demands.
Compensation and Benefits
UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits) Eligibility may vary by position and FTE status. Highlights include:
Comprehensive Tuition Remission
UC provides tuition remission for you and your eligible dependents, covering tuition costs for nearly all undergraduate and graduate programs offered by the university.
Robust Retirement Plans
As a UC employee, you won’t contribute to Social Security (except Medicare). Instead, you’ll choose between state pension plans (OPERS, STRS) or an Alternative Retirement Plan (ARP), with UC contributing 14–18% of your salary based on position.
Real Work-Life Balance
UC prioritizes work-life balance with a generous time-off policy, including:
Vacation and sick time
11 paid holidays and additional end-of-year paid time off (Winter Season Days)
6 weeks of paid parental leave for new parents
Additional Benefits Include:
- Competitive salary based on experience
- Comprehensive health coverage (medical, dental, vision, prescription)
- Flexible spending accounts & wellness programs
- Professional development & mentorship opportunities
To learn more about why UC is a great place to work, please visit our Careers Page.
UC is an E-Verify employer. If hired into this position, you will be required to provide satisfactory proof of employment eligibility by providing acceptable, original forms of identification for employment verification via the Federal I-9 employment verification process. Click here for a list of acceptable documents.
Important: To apply you must create a profile and submit a complete job application through the UC applicant portal. We are unable to consider “easy apply” applications submitted via other websites. For questions about the UC recruiting process or to request accommodations with the application, please contact UC HR at jobs@uc.edu.
Equal Opportunity Employer. Building a workplace where all qualified applicants will receive consideration for employment, including Individuals with Disabilities and Protected Veterans.
REQ: 104525
