DC IT Technician - Berlin (m/f/x)

Want to contribute to unique projects to build the Open Cloud together? Let's go! At OVHcloud, we are driven by the same desire: to build the future together and champion the freedom to innovate. ► Discover the major player in Open and Responsible Cloud DETAILS Permanent contract Industry On site On site YOUR JOB DC IT Technician - Berlin (m/f/x) Within your #OneTeam As a member of the DC Operations team, reporting to the Datacenter Manager in Berlin, the DC Technician will play a key role in the opening and operational launch of our new data centers in Berlin. In this position, the technician ensures the proper functioning of the data center infrastructure by overseeing equipment installation and maintenance, guaranteeing continuity of service. Given the dynamic environment of sites opening, proactivity, strong teamwork, enthusiasm, and flexibility are essential to successfully support this strategic project. The role may require participation in an on-call rotation. Your main responsibilities: Participation to the Installation of services Install racks as required and set up power, cooling and network wire connections Install, and set up the infrastructure equipment: cooling Install the probes and alerts needed to manage Infrastructures equipment’s Connect power and network cables within server and network rack Install / Uninstall servers as required by the DC Manager and in accordance with the operational plan Assemble and install computer hardware (assemble / install / upgrade/ update servers) Contribute to datacenter systems architecture and ensure 1st level of support Inspect IT and Infrastructure alarms and DC monitoring systems and quickly schedule repairs when needed Ensure servers are functioning properly via analysis and monitoring Complete interventions on the equipment in response to monitoring alerts or customer tickets Manage and resolve system failures; undertake curative maintenance on delivered servers;troubleshoot technical issues using various tools: network, servers; replace failed networking devices within racks Respond quickly in the event of an emergency, notify appropriate personnel, and follow safety protocol Coordinate activity with all 24/7 teams and help improve customer relations Ensure information is shared between maintenance agents and provide reports to the DC Manager Respect the schedule and targets set by the DC Manager Relay reported anomalies to maintain service quality Escalate incident tickets to Level 2 support where appropriate Upgrade the servers (change obsolete components) Assist team members with other relevant IT or infra maintenance tasks within the Datacenter Follow the set-up and maintenance procedures for equipment Make suggestions for possible improvements to equipment For all these actions, use the right tools and keep asset’s databases up to date: stock, assets, status, actions, etc… Contribute to datacenter maintenance Assist and follows contractors or/and the provider in their maintenance building tasks Support the setup of ventilation, refrigeration, cooling systems and conduct repairs when necessary Make preventative and recurred diagnostics on the cooling’s equipment (pumps, ventilators, air coolers, change filters, programmed tests, cleaning, etc.) Perform regular established maintenance procedures Logistics all domain Manage the logistics of orders and dispatch x Skills required: Technical skills A keen interest in IT and computer hardware products/components Advanced knowledge of general maintenance procedures, safety protocols, and operational techniques, with a strong awareness of applicable security and regulatory requirements Basic knowledge of computer networking Basic knowledge of datacenters’ infrastructure Effective problem-solving abilities Fluency in English Knowledge in logistics and stock management Soft skills A team player with excellent communications skills Positive and proactive mindset Customer Centric Oriented Attention to detail and a solution-oriented approach Experience required: Post-secondary or equivalent qualification in electronics / IT / Maintenance Strong electrical aptitude with the ability to safely operate, maintain, and troubleshoot electrical systems within a data center infrastructure environment Authorization and qualification to operate and handle technical service vehicles in compliance with applicable safety regulations A minimum of 2 years’ experience in a similar role Experience of building and maintaining computers Driving license mandatory RECRUITMENT PROCESS 1. Meeting with our Talent Acquisition Specialist: 2. Interview with the Manager: 3. Assessment (if relevant) 4. Meeting with a Peer, Team Member, or Director 5. Final debrief, Feedback & Decision OUR BENEFITS & PERKS ✔︎ A Hybrid Remote Work Policy ✔︎ An Employee Shareholding Plan ✔︎ A Service Recognition Program ✔︎ Subsidies for Holiday and Sports Activities ✔︎ On-site Nursery/Daycare (depending on location) Plus: ✔︎ Multicultural Teams ✔︎ Well-Equipped Modern Workspaces ✔︎ An Online Learning and Certification Platform ✔︎ Digital Medical and Social Support Services for you and your family JOIN THE OVHCLOUD JOURNEY OVHcloud values and supports the diversity of the people we hire. For us, Diversity means fostering a workplace where individual differences are recognized, appreciated, and respected, allowing everyone to develop their full potential and strengths. Be free to be yourself! IA IN OUR DNA Artificial Intelligence is reinventing our business every day. Join us to explore its immense possibilities and co-build the future! SUSTAINABILITY AT OVHCLOUD: A DEEP COMMITMENT ► Explore our commitments that make the difference REALIZE YOUR POTENTIAL! We know that women sometimes hesitate to apply if they don't meet 100% of the criteria in a job description. We want to be clear: our job descriptions are guidelines, not barriers. We look forward to receiving your application Cette offre ne répond pas tout à fait à vos attentes ? Candidatez malgré tout ! C'est l'occasion de partager votre profil avec nos recruteurs, vous faire remarquer et peut-être recontacter pour une autre opportunité. Did this offer not quite meet your expectations? Submit a spontaneous application on our candidate portal to join one of our teams! It's a great opportunity to share your profile with our recruiters, get noticed, and potentially be contacted for a different opportunity. Want to contribute to unique projects to build the Open Cloud together? Let's go! At OVHcloud, we are driven by the same desire: to build the future together and champion the freedom to innovate. ► Discover the major player in Open and Responsible Cloud YOUR JOB DC IT Technician - Berlin (m/f/x) Within your #OneTeam As a member of the DC Operations team, reporting to the Datacenter Manager in Berlin, the DC Technician will play a key role in the opening and operational launch of our new data centers in Berlin. In this position, the technician ensures the proper functioning of the data center infrastructure by overseeing equipment installation and maintenance, guaranteeing continuity of service. Given the dynamic environment of sites opening, proactivity, strong teamwork, enthusiasm, and flexibility are essential to successfully support this strategic project. The role may require participation in an on-call rotation. Your main responsibilities: Participation to the Installation of services Install racks as required and set up power, cooling and network wire connections Install, and set up the infrastructure equipment: cooling Install the probes and alerts needed to manage Infrastructures equipment’s Connect power and network cables within server and network rack Install / Uninstall servers as required by the DC Manager and in accordance with the operational plan Assemble and install computer hardware (assemble / install / upgrade/ update servers) Contribute to datacenter systems architecture and ensure 1st level of support Inspect IT and Infrastructure alarms and DC monitoring systems and quickly schedule repairs when needed Ensure servers are functioning properly via analysis and monitoring Complete interventions on the equipment in response to monitoring alerts or customer tickets Manage and resolve system failures; undertake curative maintenance on delivered servers;troubleshoot technical issues using various tools: network, servers; replace failed networking devices within racks Respond quickly in the event of an emergency, notify appropriate personnel, and follow safety protocol Coordinate activity with all 24/7 teams and help improve customer relations Ensure information is shared between maintenance agents and provide reports to the DC Manager Respect the schedule and targets set by the DC Manager Relay reported anomalies to maintain service quality Escalate incident tickets to Level 2 support where appropriate Upgrade the servers (change obsolete components) Assist team members with other relevant IT or infra maintenance tasks within the Datacenter Follow the set-up and maintenance procedures for equipment Make suggestions for possible improvements to equipment For all these actions, use the right tools and keep asset’s databases up to date: stock, assets, status, actions, etc… Contribute to datacenter maintenance Assist and follows contractors or/and the provider in their maintenance building tasks Support the setup of ventilation, refrigeration, cooling systems and conduct repairs when necessary Make preventative and recurred diagnostics on the cooling’s equipment (pumps, ventilators, air coolers, change filters, programmed tests, cleaning, etc.) Perform regular established maintenance procedures Logistics all domain Manage the logistics of orders and dispatch x Skills required: Technical skills A keen interest in IT and computer hardware products/components Advanced knowledge of general maintenance procedures, safety protocols, and operational techniques, with a strong awareness of applicable security and regulatory requirements Basic knowledge of computer networking Basic knowledge of datacenters’ infrastructure Effective problem-solving abilities Fluency in English Knowledge in logistics and stock management Soft skills A team player with excellent communications skills Positive and proactive mindset Customer Centric Oriented Attention to detail and a solution-oriented approach Experience required: Post-secondary or equivalent qualification in electronics / IT / Maintenance Strong electrical aptitude with the ability to safely operate, maintain, and troubleshoot electrical systems within a data center infrastructure environment Authorization and qualification to operate and handle technical service vehicles in compliance with applicable safety regulations A minimum of 2 years’ experience in a similar role Experience of building and maintaining computers Driving license mandatory Cette offre ne répond pas tout à fait à vos attentes ? Candidatez malgré tout ! C'est l'occasion de partager votre profil avec nos recruteurs, vous faire remarquer et peut-être recontacter pour une autre opportunité. Did this offer not quite meet your expectations? Submit a spontaneous application on our candidate portal to join one of our teams! It's a great opportunity to share your profile with our recruiters, get noticed, and potentially be contacted for a different opportunity.