Delegate Sales Account Associate

ABOUT DELIVER DELIVER (www.deliver.events) is a fast-growing global B2B events company with industry-leading customer satisfaction. Guided by our principle— People, Planet, and Profit —we connect top retailers and vendors in commerce and supply chain sectors. We are fully remote, fostering a diverse, talented team worldwide with a commitment to Diversity, Equality, and Inclusion . Proudly carbon and profit neutral, we reinvest profits into ethical and sustainable initiatives to contribute to a better world. Reports to: Delegate Director Contract: Full Time/ Permanent Location: Global - Full remote ROLE SUMMARY · Engage with the global community of retail decision makers at C&D level and enroll them as fully hosted buyers ( travel and accommodation expenses covered) for our 4 premium events in Europe, US, Asia and MEA, in order to have 1:1 meetings with our sponsors across the supply chain industry. · Provide full VIP delegate support from onboarding to meeting scheduling to travel coordination. · Post show, follow up with both sponsors and VIP retailers to ensure that business opportunities generated onsite are converting into actual partnerships in order to maximize our sponsors’ ROI. · Role split: 50% delegate acquisition and 50% account management (delegates & sponsors) KEY RESPONSIBILITIES · Proactively self-source and convert your delegate pipeline across geographies (while ensuring strict quality criteria are met (delegate seniority, company size, delegate geography, delegate novelty and good match with sponsors services) · Reach company’s sales activity targets via extensive daily call time and significant number of weekly phone conversations · Ensure accurate and timely update of the CRM and daily pipeline reporting · Build and sustain long-lasting relationships with the global retail community · Assist delegates in their travel arrangement and refund · Assist delegates and in scheduling their 1:1 meetings with their Best Matched vendors via our in-house developed registration and matchmaking platform accounting for their respective needs and services · Post show, work alongside with delegates and sponsors to track contracts generated thanks to our inter-mediation and ensure that delegates remain responsive to sponsors to whom they showed interest in their services · Work in partnership with the Sales team to impress our sponsors with your account management · Partner closely with other departments, like Marketing, Content, and Operations teams to deliver a seamless and impactful event experience. REQUIRED EXPERIENCE & QUALIFICATIONS · Bachelor degree or equivalent · 1 to 3 years of experience in delegate sales / account management ideally in the events with VIP delegates, or in recruitment of executives in B2B sales · Native or bilingual proficiency in English · At ease in international environments · Strong communicator & people person · Dynamic with high positive energy · Enthusiastic about picking up the phone for outbound calls and and allocating substantial time for meaningful phone conversations every day · Comfortable interacting with C&D level people with a good understanding of social etiquette · Successful in building rapport and trust · Results driven · Organised and able to prioritize workload with competing priorities and deadlines · High ability in rigorously using CRM systems (daily updates, workflows and reports) · Experienced in using LinkedIn and B2B lead generation solutions · High speed cable internet access in a quiet workspace · Open and eligible to global travel several weeks per year PACKAGE & OTHER BENEFITS · Salary package: £30,000 base salary + uncapped quarterly commissions (expect an extra £20,000 or more) · Fully remote work · 35 hours a week: 09:00 - 17:00 UK time, Monday - Friday · Generous annual leave policy: 40 days of holidays including bank holidays · Above-market compensation policy & transparent salaries (at DELIVER, there’s no bias as all salaries are shared internally) · Monthly Work From Home allowance · Pension contribution IMPORTANT NOTE We are a diversified workforce and welcome all backgrounds. If the job is appealing to you, please apply even if you do not meet 100% of our ideal requirements ! Seniority Level Associate Industry Events Services Employment Type Full-time Job Functions Sales Business Development Skills Customer Relationship Management (CRM) Relationship Building Communication Cold Calling Interpersonal Communication Business Development Organization Skills Outbound Sales English Recruiting