Delegated Authority Technician

Posting Description

Delegated Authority Technician

Do you enjoy supporting consistent delegated authority standards? Do you have the ability to provide accurate service delivery, risk-aware issue management and clear escalation routes including, but not limited to complex technical outcomes? Are you also able to provide governance support, high-risk issue escalation, senior stakeholder engagement with a focus on improvement of activity?

Then this is the role for you!

This is a hybrid role with the flexibility to work both virtually and from our London or Chelmsford offices.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed

What the day will look like

• Lead technical governance support activity relating to Binding Authorities and Lineslips including Business Plan renewal and SteerCo attendance.
• Evaluate new business structures and recommend appropriate operating solutions.
• Provide expert review of complex processing requirements.
• Drive consistency and compliance across delegated authority operations.
• Identify and implement improvements to processes, controls and reporting.
• Serve as escalation point for high-risk or complex bordereaux, accounting and submission issues.
• Use technical expertise to enhance data quality.
• Oversee complex payment coordination and problem resolution.
• Review performance trends and recommend corrective action.
• Provide expert interpretation of market standards and regulatory requirements.
• Act as technical mentor across the function.
• Provide key support to management on impactful projects and operational initiatives.
• Influence best practice adoption across teams.
• Support development of technical capability within onshore and offshore teams.
• Engage directly with senior stakeholders, business units, coverholders and clients on complex matters.
• Represent the function in governance forums and project discussions.
• Build strong relationships across Fiduciary, Operations and Broking teams.

How this opportunity is different

This role will provide you with the ability to act as an informal project leader and expert guide to stakeholders, clients and colleagues.

Skills and experience that will lead to success.

• Operates autonomously and exercises sound judgement.
• Solves complex problems requiring interpretation and evaluation.
• Influences outcomes across multiple stakeholder groups.
• Leads by example and drives continuous improvement.
• Acts as functional expert.

What’s in it for you.

• Operates autonomously and exercises sound judgement.
• Solves complex problems requiring interpretation and evaluation.
• Influences outcomes across multiple stakeholder groups.
• Leads by example and drives continuous improvement.
• Acts as functional expert.

#Hybrid