Delivery & Implementation Executive Director

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

DTCC Digital Assets is at the forefront of driving institutional adoption of digital assets technology with a steadfast commitment to innovation anchored in security and stability. As the financial services industry’s trusted technology partner, we pride ourselves on empowering a globally interconnected and efficient ecosystem. Our mission is to provide secure and compliant infrastructure for digital assets, enabling financial institutions to unlock the full potential of blockchain technology

Pay and Benefits:

• Competitive compensation, including base pay and annual incentive
• Comprehensive health and life insurance and well-being benefits, based on location
• Pension / Retirement benefits
• Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
• DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

The Executive Director, Delivery & Implementation is accountable for converting the Digital Assets strategy and product roadmap into secure, resilient and scalable client outcomes. The role provides enterprise leadership across portfolio delivery, implementation, client onboarding, production readiness and adoption, ensuring that digital asset capabilities are delivered with the risk discipline, governance and operational rigor expected of critical financial market infrastructure.

The role operates at the intersection of Product, Technology, Operations, Risk, Legal, Compliance, Finance, Sales and Client Management. It owns the integrated delivery model from commitment through implementation and transition to business-as-usual, while influencing investment choices, sequencing priorities and adoption decisions across the Digital Assets portfolio.

Your Primary Responsibilities:

Portfolio Delivery and Execution

• Establish and lead an integrated portfolio delivery framework with clear accountabilities, decision rights, milestones, dependencies and outcome measures.
• Drive prioritization and sequencing across competing product, technology, client and regulatory commitments, balancing speed, value, capacity and risk.
• Ensure execution plans are credible, appropriately funded and aligned to architecture, security, operational resilience and control requirements.
• Maintain executive-level visibility of delivery health, financial performance, resource demand, key risks and benefits realization.
• Intervene early on material delivery issues, mobilizing cross-functional leaders to resolve blockers and restore commitments.

Client Implementation and Adoption

• Own the implementation lifecycle from signed commitment through discovery, integration, testing, migration, launch, stabilization and handover.
• Set a scalable implementation methodology, including entry and exit criteria, client readiness standards, implementation controls and escalation paths.
• Partner with Product and Client teams to translate institutional client needs into implementation requirements without compromising platform integrity or strategic reuse.
• Define adoption plans and success criteria that accelerate time to value, strengthen client confidence and protect the quality of the client experience.
• Engage senior client stakeholders on complex implementations, material risks, service readiness and executive decisions.

Production Readiness, Risk and Control

• Embed risk management, security, resilience, privacy, legal and compliance requirements throughout the delivery lifecycle.
• Chair or sponsor readiness reviews covering operational processes, controls, support models, service management, business continuity, data, documentation and training.
• Ensure go-live decisions are evidence based and that residual risks, exceptions and remediation actions have clear ownership and governance.
• Lead post-implementation stabilization and lessons learned, converting insights into stronger delivery standards and reusable capabilities.
• Promote disciplined change management suited to emerging technologies and systemically important market infrastructure.

Commercial, Financial and Partner Management

• Partner with Product, Strategy and Finance to connect delivery investment to revenue, client adoption, operating leverage and strategic value.
• Own portfolio forecasts, delivery economics and resource plans; challenge scope, cost and timelines where value or feasibility is unclear.
• Govern critical vendors and delivery partners against outcomes, controls, quality, knowledge transfer and contractual obligations.
• Identify opportunities to standardize implementations, automate repeatable work and reduce cost-to-serve.

Organizational and Talent Leadership

• Build and lead a high-performing, globally coordinated Delivery and Implementation capability with clear roles, standards and career pathways.
• Set expectations for ownership, client focus, risk judgment, collaboration and transparent communication.
• Develop leaders and critical talent through coaching, delegation, feedback, succession planning and targeted capability building.
• Create an inclusive environment in which teams can challenge constructively, escalate early, learn quickly and deliver consistently.
• Strengthen organizational capacity in digital assets, financial markets, implementation, change leadership and executive stakeholder management.

Qualifications:

• Minimum of 15 years of related experience
• Bachelor's degree preferred or equivalent experience

Talents Needed for Success:

• Extensive senior leadership experience delivering complex, cross-functional technology, product or market-infrastructure portfolios in regulated financial services.
• Demonstrated accountability for enterprise-scale implementation, client onboarding, transformation or production-readiness outcomes.
• Strong understanding of institutional financial markets, post-trade processes and the control environment required for trusted market infrastructure.
• Working knowledge of digital asset and distributed-ledger ecosystems, including tokenization, custody, settlement, interoperability and associated operational and technology risks.
• Proven ability to influence executive stakeholders, clients, partners and control functions without relying solely on direct authority.
• Strong commercial and financial acumen, including business cases, portfolio investment, capacity planning, vendor governance and benefits realization.
• Track record of building inclusive, high-performing global teams and developing senior leaders.
• Bachelor’s degree or equivalent experience required; advanced degree or relevant professional certification beneficial.
  

We offer top class training and development for you to be an asset in our organization!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.