Delivery Lead

Ippon is a team of true technologists who leverage contemporary thinking and tools to enhance the way our clients drive value. Whether it’s a bespoke platform to improve employee engagement within a national retail chain, or developing an app that provides next level direct customer interaction; value is delivered to our clients when we begin by understanding the business outcomes they desire and then apply our technical expertise to make these a reality. The Delivery Lead position is to lead cross-functional teams in delivering high-impact technology solutions. This individual will be responsible for day-to-day project delivery, ensuring alignment across engineering timelines, business goals, and stakeholder expectations. From planning through execution and closure, the Delivery Lead plays a key role in driving structure amid ambiguity, fostering team collaboration, and keeping projects on track, on time, and on budget. The ideal candidate is driven, organised, and a strong communicator with a passion for becoming a trusted partner to both clients and internal teams. You’ll find the work challenging, the people stimulating and the environment-friendly, welcoming and accepting. Required skills and experience 5+ years of experience as a Project Manager in IT consulting or a technology-driven organisation 3+ years of experience as a PM supporting technical product roadmaps and strategies 3+ years of experience working closely with product development teams in an Agile environment Proven experience with enterprise-wide dependency management Demonstrated success managing both Agile and Waterfall projects, including complex cross-functional efforts Strong communication, organizational, and leadership skills with the ability to manage multiple initiatives simultaneously Hands-on experience with project management tools (e.g. Miro, Notion, Jira, Confluence, Smartsheets, etc.) Preferred Qualifications: Bachelor’s degree in Computer Science, Business, or related field (or equivalent experience) Experience leading technical delivery for Data Engineering (Snowflake, Data Lake, Data Pipelines), DevOps, or Cloud projects (AWS, Migration, Modernization) Familiarity with enterprise-scale software development lifecycle and associated processes Previous experience in Financial Services or other regulated industries Relevant certifications such as PMP, CSM, or Prince2 Experience driving continuous improvement in communication, tooling, and release management practices Roles & Responsibilites: Project Delivery & Execution Drive day-to-day delivery operations, including milestone tracking, risk and dependency management, and coordination of key events (e.g., end-to-end testing, mock go-live, and production releases) Build and maintain detailed project plans that align product roadmaps, engineering timelines, and business goals Identify and mitigate project risks early, developing contingency plans to maintain momentum and avoid blockers Ensure delivery adheres to Ippon’s delivery playbook; contribute to continuous improvement in tools, templates, and internal processes (e.g. Jira, Confluence, dashboards) Stakeholder Management & Communication Serve as the connective tissue between product, engineering, architecture, and leadership Provide clear, proactive and timely communication around project status, blockers, KPIs, and mitigation strategies Lead structured release planning and go/no-go decision-making across client and internal teams Cross-Team Collaboration & Leadership Proactively resolve delivery blockers by fostering collaboration across functions Champion structure in ambiguous environments by identifying gaps and driving alignment Guide effective meetings and ensure the right voices are heard to move decisions forward Client Success & Team Building Build trust and strong working relationships with client stakeholders and project teams Serve as a mentor to consultants around communication, stakeholder engagement, and delivery presence Promote Ippon’s brand through exceptional client experience and by contributing to thought leadership, events, or internal knowledge sharing Drive project closeout activities including retrospectives, documentation, and capturing success stories and lessons learned to inform future engagements Lead with curiosity, continuously asking the right questions to uncover needs, anticipate challenges, and drive engagement success