Delivery Manager - Critical Infrastructure

Job Description This is a remote position. Join Smart Tech Contracting as a Delivery Manager and lead high-impact, multi-site projects powering the world’s largest hyperscale and colocation data centers. You’ll oversee complex automation, controls, and infrastructure programs from design through system handover, guiding a team of Project Managers to deliver excellence on schedule and on budget. Be part of a company that outperforms market pay ranges and is recognized for innovation, operational excellence, and trusted client partnerships. Position Title: Delivery Manager – Critical Infrastructure Position Location: Remote – Work Virtually from Anywhere in the United States. Must be located near a major airport. SALARY Smart Tech Contracting recognizes salary ranges from job boards do not necessarily reflect our pay ranges. In many instances we out-compete those ranges for well-qualified candidates. JOB SUMMARY The Delivery Manager – Critical Infrastructure provides leadership and oversight for a portfolio of large-scale, multi-site automation and integration programs supporting hyperscale and colocation data-center campuses. This role leads a team of Project Managers, ensuring consistent delivery across programs ranging from 20 MW to 200 MW+, covering BAS, PLC/SCADA, HVAC, electrical, and IT/OT networks from design through integrated systems testing and owner turnover. The Delivery Manager – Critical Infrastructure will be accountable for the overall performance of assigned projects, ensuring operational excellence, budget adherence, schedule achievement, and client satisfaction. Acting as the primary liaison between senior stakeholders and delivery teams, this role drives consistent processes, mitigates risks, and ensures Smart Tech Contracting maintains its position as a trusted leader in mission-critical delivery. The Delivery Manager – Critical Infrastructure will be self-directed on day-to-day work and receive high level instruction on new projects, tasks or assignments. Will execute and lead teams and projects, tasks or assignments of complex scope. May coordinate activities of other personnel. This person will communicate and operate in line with organizational goals and values, as well as departmental objectives. ESSENTIAL FUNCTIONS Portfolio & Program Leadership (45%) • Lead and mentor a team of Project Managers delivering multiple concurrent hyperscale and mission-critical infrastructure projects, ensuring operational excellence and high-performance team culture. • Partner with PMO leadership to drive governance, enforce process compliance, and uphold enterprise project management standards. • Standardize delivery frameworks across the portfolio to ensure consistent alignment with client requirements, safety protocols, quality expectations, and schedule milestones. • Oversee portfolio health by monitoring project status, budgets, and risk profiles; proactively intervene to resolve performance gaps and safeguard delivery objectives. • Drive construction innovation by developing optimized build sequences—including workface planning, modular pod integration, and skid assemblies—to accelerate speed-to-market targets. Financial & Risk Management (25%) • Own portfolio-level budgets, cash-flow forecasts, contingency planning, and profitability targets. • Review and approve change of orders, major purchases, and subcontractor contracts. • Identify portfolio-level risks (supply chain, labor availability, permitting) and implement mitigation strategies. Stakeholder & Client Engagement (20%) • Serve as primary escalation point for clients, general contractors, commissioning agents, and OEM partners. • Chair regular portfolio review meetings with internal leadership and external stakeholders to ensure delivery alignment. • Maintain strong relationships with hyperscale owner teams to anticipate future opportunities and foster repeat business. Process Improvement & Innovation (10%) • Champion use of BIM 360/Procore, and AI-driven analytics to improve schedule certainty, cost predictability, and operational efficiency. • Contribute to and maintain the company’s best practice libraries for hyperscale delivery. Requirements POSITION REQUIREMENTS (ADVANCED LEVEL FOR ALL THE FOLLOWING) • Technical knowledge in BAS, PLC, and SCADA platform implementation (Rockwell, Schneider, Siemens, Ignition, AVEVA, Niagara 4) and communication protocols (BACnet, Modbus, OPC-UA, Fieldbus, Profibus). • Knowledge with critical facility standards: Uptime Institute Tier III/IV, NFPA 70E, IEEE 3004, and hyperscale owner design guides. • Skilled leadership in schedule-compressed, high-pressure delivery environments. • Skilled in Primavera P6 or MS Project, Procore, BIM 360, and cost-management platforms. • Skilled in establishing delivery frameworks, enforcing PMO standards, and driving accountability across teams. • Skilled in managing P&L responsibilities, reviewing change orders, and approving vendor/subcontractor agreements. • Skilled in applying industry standards (Uptime Institute, NFPA, IEEE) to ensure compliance, reliability, and performance. • Skilled in identifying portfolio-level risks related to supply chain, labor, permitting, and scheduling. • Skilled in workforce planning, performance management, and succession readiness. • Skilled in leading portfolio review meetings, resolving escalations, and aligning delivery with client objectives. • Skilled at using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional organizational skills for file management • Skilled in completing assignments accurately and with attention to detail • Ability to lead, coordinate, and monitor multiple concurrent projects within a complex portfolio • Ability to optimize financial performance while maintaining client satisfaction and quality standards • Ability to deliver large-scale infrastructure programs from design through integrated systems testing and turnover. • Ability to develop and implement effective mitigation strategies to safeguard delivery performance. • Ability to foster a high-performance culture built on accountability, collaboration, and continuous improvement. • Ability to build long-term partnerships that drive repeat business and strengthen market position. • Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation • Ability to work successfully in a remote environment through effective communication and organizational skills, self-motivation, proactiveness and resourcefulness in a distraction free workspace • Ability to interpret AE construction drawings, BAS shop drawings, manufacturers wiring diagrams, standards documentation, submittals and product data sheets • Ability to follow company and site safety requirements • Ability to analyze and prepare documents, reports and correspondence • Ability to communicate effectively in both oral and written form (technical and non-technical information) • Ability to communicate effectively directly with clients and at times serve as primary point of client contact • Ability to work under pressure and meet close deadlines • Ability to effectively plan and delegate the work of others • Ability to achieve certification for NFPA70E and / or OSHA training as required • Ability to maintain the jobsite and keep it organize PHYSICAL DEMANDS The following physical demands must be met by the employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is • Frequently manipulating, moving or grasping small parts, devices or tools • Frequently required to remain in a stationary position • Frequently moving through office, critical facility and other environments (such as low temperatures, high temperatures and outdoor elements such as precipitation and wind), including tight and confined spaces • Frequently descending / ascending stairs and ladders to access equipment • On occasion the employee may be required to position self under or over equipment • On occasion the employee may move equipment weighing up to 50 pounds TRAVEL / RELOCATION REQUIREMENTS • Up to 50% travel to other jobsite locations, this may include travel to any of the 50 US states • Must be located near a major airport. • Effective May 7, 2025, and in accordance with U.S. federal regulations for domestic air travel, a valid REAL ID (or an acceptable alternative, such as a passport) is required for travel associated with this position. • Travel may involve transportation by car or plane depending on the destination and nature of the business need. • Travel is defined as physically leaving home on behalf of business activities including but not limited to client sites, meetings with other employees, meetings for business development purposes, running errands on behalf of the business, attending industry conferences, etc. EDUCATION / EXPERIENCE REQUIREMENTS ​ • Bachelor’s degree in Engineering, Construction Management, or related field; equivalent military/industry experience accepted • 8+ years delivering mission-critical automation or controls projects, with at least 4 years managing multiple Project Managers or large delivery teams. Benefits Smart Tech Contracting offers a very competitive benefits package; highlights include • Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option) • Dental and vision plans • Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26 • 401k with company match and self-directed brokerage account option • PTO including additional paid time off during the last week of the year • Company paid life insurance coverage for employees and their eligible dependents • Short and long-term disability, AD&D coverage • Professional development opportunities, tuition reimbursement and professional licensing assistance • Paid parental leave after one year of employment Smart Tech Contracting is an EEO/Affirmative Action Employer and participates in the E-Verify program with the Department of Homeland Security. We encourage diversity in our workforce. Are you ready to challenge yourself and redefine standards in the AEC industry? Apply now and join our award-winning team! NOTICE TO THIRD PARTY AGENCIES: STC does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to DLB in the absence of a signed Service Agreement where STC has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of STC and STC will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.