Delivery Manager- London
- Hiring from
- United Kingdom
- Work type
- Hybrid
- Posted
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About The Role
FDM is a global business and technology consultancy seeking a Delivery Manager to work for our client within the Retail sector. This is initially a 6 month contract with very good prospects to extend and will be a hybrid role based in London.
Our client is seeking an experienced Delivery Manager to support a large-scale technology separation programme. You will take ownership of delivery across a key Retail Technology business function, ensuring separation activity is effectively planned, coordinated and delivered with minimal disruption to stores, colleagues and customers. Working closely with engineering, architecture, product and business teams, you will bring structure, pace and clear oversight to complex, cross-functional technology change.
Responsibilities:
- Own end-to-end delivery for an assigned business function, from discovery and planning through to testing, cutover and transition into live service.
- Build and maintain integrated delivery plans, milestones and roadmaps, ensuring alignment with the wider programme plan and critical dependencies.
- Identify and manage risks, assumptions, issues and dependencies across multiple teams, workstreams and suppliers, escalating where required.
- Coordinate the separation of systems, data, processes and services, including testing, cutover, business readiness and service transition activities.
- Work closely with engineering, architecture, product and business stakeholders to remove blockers, manage scope and priorities, and provide clear delivery updates to senior stakeholders.
About You
- Proven experience as a Delivery Manager, Project Manager or similar, delivering within a large and complex technology environment
- Experience delivering across large-scale transformation, separation, carve-out, migration or decommissioning programmes, coordinating multiple teams and workstreams.
- Strong experience managing risks, dependencies, issues, delivery plans and governance within fast-moving programmes.
- Strong knowledge of Agile, Lean and hybrid delivery approaches, with the ability to adapt delivery methods to suit the programme.
- Hands-on experience using delivery tools such as Jira, Confluence or Azure DevOps, alongside strong stakeholder management skills and the ability to communicate complex technology delivery clearly to senior audiences.
Experience within retail or store-facing technology, including tills, point-of-sale systems, store devices, workforce management, contact centres or store operations, would be advantageous. Experience of technology separation, transitional service agreement exits, cutover planning and operational readiness would also be beneficial.
About Us
FDM is an award-winning global leader in tech and business talent solutions, backed by more than 35 years of industry experience. We have centres across Europe, North America, and Asia-Pacific, and a global workforce of over 2500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer, currently listed on the FTSE4Good Index and as a 2026 Financial Times UK ‘Best Employer’.
Diversity and Inclusion
Diversity and Inclusion
FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Why join us
- Career coaching, mentoring and access to upskilling throughout your entire FDM career
- Assignments with global companies and opportunities to work abroad
- Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
- Annual leave and work-place pension
Skills
IT Operations - JIRA, Change & Transformation - PROJECT MANAGER, Change & Transformation - CONTINUOUS IMPROVEMENT, IT Operations - OPERATIONS, Software Engineering - ARCHITECTURE
