Delivery Partner (w/m/d) Area Public

What you'll bring

You bring experience leading complex, customer-centred SAP projects in the healthcare sector — and know how to align stakeholders, teams, and technology around a shared goal in business-critical engagements.

• A proven track record leading large-scale SAP implementation and transformation projects in hospital or healthcare environments
• Deep knowledge of SAP solutions — on-premise and cloud — and how to deploy them strategically in healthcare contexts
• A solid track record of commercial ownership: P&L management, contract governance, and new business development
• Professional escalation and conflict management in critical project phases — composed and solution-focused
• Confident leadership of cross-functional teams in a matrix organisation, including management of external partners and internal delivery units
• Fluency in German and English is required for this role.

We also look for people who think strategically, understand the business, and can bring others along with them — combining influencing skills and emotional intelligence with the ability to work through complex problems confidently.

In addition to the skills and experience specific to this role, all positions at SAP require candidates who are comfortable using AI tools — including agentic AI — in their day-to-day work, from crafting effective inputs, automating routine tasks and AI-assisted prototyping, to evaluating AI-generated outputs for quality and driving adoption of AI practices within their teams.

What you'll build

As Delivery Partner for healthcare customers, you own business-critical SAP implementations and transformation programmes — from strategy through to measurable impact.

• Take end-to-end ownership of complex SAP projects in the healthcare sector: scope, scheduling, risks, deliverables, and governance documentation
• Manage and coordinate all relevant stakeholders — customer-side decision-makers, internal delivery units, and external partners
• Lead commercial accountability for your customer set: P&L management, contract governance, and supporting the sales team in generating new business
• Guide hospitals in developing and delivering their innovation roadmap — from digital strategy to concrete results
• Manage escalations and critical project situations professionally — keeping customer relationships and delivery outcomes firmly on track
• Act as a key voice in contract negotiations and actively shape the growth of the healthcare portfolio

Where you belong

You will join the Project Management & Architecture team within SAP Customer Services & Support, Area Public, focusing on healthcare customers in Germany. The team combines deep industry expertise with methodological leadership and is regarded as a driver of excellence in project management and architecture consulting for public sector customers. The rapid digitalisation of the German healthcare system — from hospital digitisation to integrated care structures — creates real space for impact. The role is available at multiple locations: Hamburg, Berlin, Ratingen, Eschborn, and Garching.

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people’s lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

We win with inclusion
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.