Delivery Specialist

Delivery Specialist Be at the center of operations coordinating installations and supporting customers. If you thrive in a fast-paced environment and enjoy multitasking, this role is for you. Sounds good? Apply now! About Powerfleet Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in the artificial intelligence of things (AIoT) software-as-a-service (SaaS) mobile asset industry. With more than 30 years of experience, Powerfleet unifies business operations through the ingestion, harmonization, and integration of data—regardless of source—and delivers actionable insights to help companies meet their strategic objectives around Safety, Compliance, Efficiency and Sustainability. Our people-first culture and relentless innovation empower customers to achieve measurable, sustainable business improvements. Powerfleet serves over 2.6 million subscribers across more than 48,000 customers in 120 countries, with commercial operations across every major continent. Reporting to the Head of Delivery Baltics, DACH and Greece, the Customer Delivery Specialist will deliver service and support to customers in Lithuania. The Delivery Specialist will be involved with customers via different channels to ensure the timely process and delivery of orders. S/he will be responsible for all administrative functions pertaining to the accurate processing of orders and on time installation. The successful candidate will be able to communicate and multi-task effectively, be organized, detail oriented, flexible, reliable, and work well under pressure. Your responsibilities: Create and process all orders for existing customers Managing the sales operations, fulfillment, and dispatch mailboxes Handle incoming phone calls Manage all order and customer related data in database Validate installation related data and secure registration in the system Maintain working knowledge of solutions and subscriptions offered Maintain great relationships with Sales, Tech Support and Hardware team Answer ad hoc questions on a general basis Dispatch incoming installations Engage with local installers Engage with Telecommunication providers and manage sim card platforms Coordinate installations with end customers and/or project managers We’re looking for: Fluency in English Any other European language skills are an advantage Strong organization skills and attention to detail to ensure proper upkeep of all data received Self-motivated Excellent interpersonal and verbal/written (Lithuanian, English) communication skills are a "must" Analytical skills to assess information, identify implications and develop logical recommendations Insight and prioritizing skills to address multiple and conflicting tasks Multi-tasking strengths to respond to a variety of requests for information and assistance Strong team player skills and customer-focused approach Fast learner with IT and technical interest. Advanced knowledge of Microsoft Office O365 Preferably knowledge of SalesForce This is what describes you the best: Positive attitude Ability to set and achieve goals Hard-working Dependable, responsible, respectful Ability to adjust easily in change and a fast-paced environment Why join us: We offer you an opportunity to make an impact on the businesses operating fleets, assets, and mobile workforce by offering great AIoT solutions. You will have an opportunity to grow and develop your skills within a global enterprise environment by collaborating and leveraging the experience and knowledge from the team across Europe. What's it like to work with us? You'll be surrounded by talented, supportive, and awesome colleagues all around the world. We offer private health insurance. We also offer opportunities for professional development through courses and certifications. We work in a hybrid way. Department Operations Locations Lithuania Remote status Hybrid Employment type Full-time Lithuania About Powerfleet Powerfleet (Nasdaq: AIOT; JSE: PWR) is a global leader in AIoT (Artificial Intelligence of Things) and SaaS-based mobile asset management. With over 30 years of expertise, we empower organizations worldwide to unify operations by ingesting, harmonizing, and integrating data from any source—transforming it into actionable insights that save lives, time, and money. Our end-to-end solutions help businesses monitor, manage, and optimize everything from warehouse assets to connected vehicles, driving safety, efficiency, and sustainability across the supply chain. But we are more than just a technology company—our people-centric approach fosters innovation and long-term success for our customers. Powerfleet serves over 2.6 million subscribers across 48,000 customers in 120 countries, with commercial operations spanning every major continent. Join us as we shape the future of intelligent mobility and business transformation. Equal Employment Opportunity Statement Powerfleet is committed to maintaining a diverse, equitable, and inclusive workplace where all individuals are treated with dignity and respect. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate or tolerate harassment on any protected basis under applicable laws in the countries where we operate, including characteristics such as race, ethnicity, nationality, religion, gender, gender identity or expression, sexual orientation, disability, or age.