Demand Planning

Scheduled: Flexible 2–3 hours per day, 3 days per week, or 8–9 hours per day for one full week. - (NZ based)

Role Overview

We are looking for a detail-oriented Demand Planning VA/EA to provide administrative and operational support across demand planning, inventory management, supplier coordination, and international freight operations.

The ideal candidate has hands-on experience in demand planning, supply chain, logistics, procurement, or international freight and is highly organized, proactive, and capable of managing multiple orders, shipments, suppliers, and timelines simultaneously.

Key Responsibilities

• Support demand forecasting, inventory planning, and replenishment activities.
• Monitor inventory levels, stock availability, and stock buffer allocations.
• Assist with purchase order creation and order tracking.
• Coordinate with international suppliers regarding orders, production schedules, shipment dates, and updates.
• Assist with international freight and shipment coordination.
• Track shipping schedules, delivery timelines, and important deadlines.
• Coordinate with freight forwarders and logistics partners to ensure shipments remain on schedule.
• Follow up proactively with suppliers and logistics partners to ensure timelines are met.
• Monitor shipment progress and identify potential delays, issues, or supply risks.
• Maintain accurate and up-to-date records of orders, shipments, inventory, and supplier communications.
• Assist with stock reconciliation and inventory-related administrative tasks.
• Help ensure products, purchase orders, and shipments remain aligned with required timelines.
• Communicate shipment, inventory, and supplier updates clearly to relevant internal stakeholders.
• Assist with identifying potential supply or inventory issues before they become larger operational problems.
• Support other demand planning, supply chain, and administrative activities as needed.

Qualifications

• Previous experience in demand planning, supply chain, logistics, procurement, or international freight.
• Hands-on experience coordinating with international suppliers.
• Experience working with freight forwarders and logistics providers.
• Experience with inventory forecasting, replenishment, or stock analysis.
• Strong organizational and time-management skills.
• Excellent communication and follow-up skills.
• Strong attention to detail and accuracy.
• Ability to manage multiple orders, shipments, and deadlines simultaneously.
• Proactive in identifying potential delays, risks, and issues.
• Comfortable working independently with minimal supervision.
• Proficient in common business and productivity tools.
• Experience in a Virtual Assistant (VA), Executive Assistant (EA), or administrative support capacity is an advantage.
• Familiarity with supply chain management systems or ERP platforms is an advantage.
• Experience supporting businesses with international operations is preferred.