Dental Receptionist
- Hiring from
- Ghana, Kenya, Philippines
- Work type
- Remote
- Posted
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Job Description
This is a remote position.
Open to candidates in Kenya, Ghana, Philippines
Our client is looking for a detail-oreiented Dental receptionist to join their team. You will handle patient inquiries, coordinate appointments across multiple locations, and provide excellent patient experience.
Key Responsibilities:
- Handle high-volume inbound calls.
- Handle and confirm appointment scheduling using Dentrix.
- Provide empathetic customer support to all patients
- Keep accurate records of all patient information and documentation
- Follow up on missed appointments and booking inquiries
Requirements
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1 - 3 years of experience in a dental or medical call center or dental front office.
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Dental terminology knowledge is a strong advantage.
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Dentrix experience required.
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Proficient in Google Workspace.
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Excellent communication, multitasking, and organizational skills.
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Ability to remain calm, patient, and empathetic when handling anxious or distressed patients.
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Knowledge of HIPAA and commitment to patient confidentiality.
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Typing speed of 35+ WPM, quiet workspace and stable internet
