Deployment Strategist

Work Your Magic with us! Start your next chapter and join EMD Serono.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

United As One for Patients, our purpose in Healthcare is to help create, improve and prolong lives. We develop medicines, intelligent devices and innovative technologies in therapeutic areas such as Oncology, Neurology and Fertility. Our teams work together across 6 continents with passion and relentless curiosity in order to help patients at every stage of life. Joining our Healthcare team is becoming part of a diverse, inclusive and flexible working culture, presenting great opportunities for personal development and career advancement across the globe.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

Your Role:

Health data is messy. It sits in legacy systems, unstructured reports, and spreadsheets only one person understands. Our customers know the answers they need are in the data somewhere. You help them get there.

You'll spend your time with stakeholders across customer and internal teams, translating needs into clear requirements and seeing the plan through to delivery. This role is hybrid in Billerica, MA or St. Louis. MO.

Responsibilities include but are not limited to:

• Meet with customer stakeholders to understand the questions they need answered and where their current processes fall short.
• Translate those needs into clear, prioritized requirements and user stories.
• Work with forward-deployed engineers to deliver against defined requirements.
• Feed what you learn in practice back to Syntropy's product team, so customer needs shape the offerings we bring to market.
• Support project day to day, including timelines, scope, and status updates.
• Present status to customer and internal leaders.
• Escalate open issues and new scope so delivery stays on track.

Who You Are:

Minimum Qualifications:

• Bachelor’s Degree in Accounting, Marketing, Computer Science, Information Systems, or other Business or Information Technology discipline.
• 2+ years in delivery, consulting, business analysis, informatics, or technical project management within healthcare, life sciences, or pharma.
• 2+ years of experience with agile practices, including user stories, backlogs, and sprint ceremonies.
• 2+ years of experience working across stakeholder personas including clinicians, researchers, and engineers.

Preferred Qualifications:

• Exposure to health data privacy, security, and governance frameworks.
• Experience with data platforms or programming languages.
• Experience supporting requirements discovery with non-technical stakeholders.
• Comfort with design thinking or prototyping tools such as Figma Make.
• Clear writing and confident presenting.
• Familiarity with clinical terminologies such as SNOMED, ICD, FHIR.
• Familiarity with common data models such as OMOP, mCODE.

Pay Range for this position: $78,100 - $117,200 / year​

The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job-related factors. Position may be eligible for sales or performance-based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other prerequisites. For more information click here.

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!