DesignOps - Brasil

Born and based in Barcelona, Nacar is an award-winning Strategic Design Agency , impassioned by our agile and international team composed of over 90 creative professionals ( design strategists, researchers, product and UX / UI designers, engineers, and overall creatives ). We work with all-size clients from across multiple industries, collaborating in innovation and establishing solutions and product strategies that apply to Industrial, Digital, Brand and Service Design . We also contribute to their digitalization, by conceptualizing and prototyping new, human centered products and services around technological capabilities. With a hybrid-work model and flexible working hours , we are powered by a culture of communication, collaboration, proactivity and positivity , always aiming to humanize technology experiences and to transform into the phygital future. Our offices, an urban oasis, are located in the beautiful Palo Alto , an old factory in Poblenou, restored and converted into studios for designers and artists. We also have a growing studio based in Porto Alegre, Brazil, where this role will be based. We also have a growing studio based in Porto Alegre, Brazil, where this role will be based. Nacar was made to be a place where people can grow and impact the world , and we’re in continuous growth to always provide our best. Our team is connected by common challenges , eager to discover , envision and materialize new opportunities. Is this something you feel identified with? We're currently looking for a UX/Product Designer to join our team and work on a Healthcare CRM environment with one of our top-tier clients in the health sector — a role that balances product delivery, research depth and strong stakeholder alignment. We're currently looking for a DesignOps professional to join our Porto Alegre studio and work with one of our top-tier global clients — orchestrating UX and portfolio delivery across multiple active design squads. This is the person who makes design teams run smoothly: planning capacity, allocating the right people to the right challenges, anticipating risks, and creating the operational conditions that let designers do their best work. -What will your day to day be like?- You will: Plan, estimate, assign and review design tasks across multiple active squads — ensuring the right level of effort , ownership and quality on each initiative. Formulate portfolio staffing plans — matching designers to squads based on skills, seniority, workload and project needs. Develop risk and mitigation plans for design delivery — anticipating bottlenecks, dependencies and capacity gaps before they impact timelines. Build and maintain stakeholder engagement frameworks — clarifying who needs to be involved, when and how, to keep design work aligned with product and business priorities. Participate in and help facilitate global design quality assurance critique rituals — ensuring consistency and craft across squads. Track team capacity , utilisation and delivery health — surfacing insights that support better resourcing and planning decisions. Improve and document operational workflows — intake, prioritisation, handoff, review cycles and design rituals — creating clarity where there was ambiguity. Support onboarding , tooling and access management for designers across squads. Act as the operational bridge between design leadership, product management and cross-functional partners — translating strategic priorities into actionable delivery plans. Foster a culture of continuous improvement — collecting feedback from the design team and iterating on ways of working. -What are we looking for?- 5+ years of experience in DesignOps , Design Program Management , UX Operations , Delivery Management or similar roles supporting design or product teams. Proven experience planning , estimating and allocating design work across multiple concurrent squads or workstreams. Strong understanding of UX and product design processes — enough to speak the language of designers and make sound resourcing and prioritisation decisions. Track record of building operational frameworks — staffing plans, risk mitigation, stakeholder engagement models and delivery rituals. Excellent stakeholder management skills — able to navigate complex organisations and build trust with designers, product managers, engineering leads and senior stakeholders. Strong organisational and communication skills — comfortable creating clarity in ambiguous environments and making progress visible to the wider organisation. Comfortable with tools such as Jira, Asana, Figma, Notion or equivalents — and quick to adopt new ones. Data-informed mindset — able to track capacity, utilisation and delivery metrics, and turn them into actionable recommendations. Fluent in English (written and spoken) Nice to have: Experience supporting distributed or global design teams across multiple time zones. Familiarity with design systems, design tool licensing and governance practices. Prior experience as a designer or researcher before moving into operations. -Why should you join?- This is a unique opportunity for someone looking for a challenge in the DesignOps and delivery management area and to be part of a center of innovation that is impacting clients all over the world — joining our growing Porto Alegre studio and orchestrating design work at scale for a top-tier global client 🙂 We also offer: 🔖Permanent contract. 💰Competitive salary 🏡Hybrid working model - you can either work from home or enjoy our beautiful offices in Tecnopuc 🌈Join a dynamic +15 nationalities community and enjoy our virtual activities. 📚Keep challenging yourself with our Nacar Academy training program, aligned with the creation of personalized career paths. ✨30 paid vacation days. 💯Raio card 🚀Flexible working hours.