DevOps Engineer II

# Senior DevOps Engineer

## About the Role

Frontify is seeking a **Senior DevOps Engineer** to help maintain, improve, and evolve the infrastructure behind its SaaS platform. Working closely with R&D and other Engineering teams, you will investigate infrastructure issues, identify root causes, improve system reliability, and document relevant processes. You will also serve as a key technical contact for Europe\- and US-based teams on platform infrastructure matters.

This role combines **DevOps, cloud infrastructure, observability, SRE, security, and incident management**. The successful candidate will be comfortable working as an IT generalist in a fast-paced, distributed environment and will have the opportunity to help shape the role as Frontify continues to grow.

## Key Responsibilities

- Develop and maintain robust **monitoring and observability** frameworks for system performance, reliability, and early issue detection.

- Design, maintain, and improve **cloud infrastructure** using DevOps practices.

- Own and evolve incident management processes, including **on-call, postmortems, SLOs, and error budgets**.

- Manage and optimize **web servers, relational databases, and Linux-based systems**.

- Use **Docker** for containerization and manage orchestration platforms such as **Kubernetes or AWS ECS**.

- Build and maintain scalable and secure cloud solutions using **AWS**.

- Collaborate with Engineering, QA, and Security teams to streamline workflows, troubleshoot issues, and improve deployment processes.

- Implement and maintain infrastructure and deployment **security best practices**, including access management, vulnerability scanning, and incident response.

- Contribute to compliance with security standards and help foster a **DevSecOps** culture.

- Investigate infrastructure issues, identify root causes, and enable engineering teams to resolve them.

- Document relevant infrastructure and operational processes.

- Support Europe- and US-based teams with technical aspects of the platform.

## Required Qualifications

- **5+ years of experience** in a DevOps, Platform Engineer, or Systems Engineer role, ideally in a SaaS environment.

- Experience with **Nginx**, relational databases such as **MySQL**, including replication and performance tuning, and **Linux** systems such as Amazon Linux, CentOS, or Red Hat.

- Experience with **Docker** containerization and container orchestration and management, such as Kubernetes or AWS ECS.

- Experience with **AWS**, including services such as EC2, S3, RDS, CloudFront, or OpenSearch.

- Experience with **Terraform** and infrastructure as code for scalable environments.

- Knowledge of **CI/CD pipelines** and automated build and deployment processes.

- Strong understanding of monitoring and observability tools such as **Datadog or Grafana**.

- Experience applying **SRE principles**, including SLOs and error budgets.

- Experience with incident management processes, including conducting postmortems and driving improvements.

- Solid understanding of cloud and DevOps security practices, including **IAM, data protection, secrets management, and compliance considerations** such as ISO and GDPR.

- Experience working in a fast-paced, distributed team environment.

- Fluency in **English**.

## Preferred Qualifications

- Knowledge of **Puppet configuration management**.

- Experience working cross-functionally with **Developer Support and Deployment Support** roles.

- Experience in the **SaaS** space.

- Experience with security standards and compliance considerations such as **ISO and GDPR**.

## Skills & Competencies

- DevOps and platform engineering

- Cloud infrastructure

- AWS

- Terraform and Infrastructure as Code (IaC)

- Docker

- Kubernetes or AWS ECS

- Linux systems administration

- Nginx

- MySQL, database replication, and performance tuning

- CI/CD and automated deployments

- Monitoring and observability

- Datadog or Grafana

- Site Reliability Engineering (SRE)

- SLOs and error budgets

- Incident management and postmortems

- Cloud security

- Identity and Access Management (IAM)

- Data protection and secrets management

- DevSecOps

- Vulnerability scanning

- Incident response

- Technical troubleshooting and root-cause analysis

- Cross-functional collaboration

- Technical documentation

- Adaptability and ownership

## Education & Experience

**Education**

- No specific education requirement is stated in the source job description.

**Experience**

- 5+ years in a DevOps, Platform Engineer, or Systems Engineer role.

- Ideally, experience in SaaS.

- Experience with AWS, Terraform, Docker, container orchestration, Linux, Nginx, relational databases, CI/CD, monitoring and observability, SRE, and incident management.

## Work Arrangement & Schedule

- **Location:** St. Gallen, Switzerland

- **Work Arrangement:** Remote from anywhere in Switzerland, or onsite at the St. Gallen office.

- **Employment Type:** Not explicitly specified in the source job description.

- **Work Environment:** Distributed team environment.

- **On-Call:** The role includes ownership of incident management processes, including on-call.

- **Weekly Hours:** Not specified in the source job description.

- **Weekend Requirements:** Not specified in the source job description.

## Compensation & Benefits

- **Compensation:** EUR 120–170

- Minimum **25 days of annual leave** per year

- Parental, family care, and bereavement leave

- Daily sickness benefits and accident insurance

- Paid educational and wellbeing days off

- Wellbeing, learning and development, and commuter allowance

- Home office setup budget

- Pension fund, with contributions paid **60% by Frontify and 40% by the employee**

- Access to exclusive perks and discounts from hundreds of top brands

- **Workation:** Work from inspiring locations around the world for up to 45 days per year

- Summer company meet-up

## Compliance / Additional Information

**Company:** Frontify

Frontify is committed to authenticity and inclusion and provides a fair and accessible recruitment process. Candidates with disabilities can request reasonable adjustments during the recruitment process, with shared information kept confidential.

The responsibilities described may evolve based on business needs and company growth. Preliminary checks may be conducted for successful candidates depending on the role and applicable local laws.

Frontify uses third-party AI tools to record and transcribe interviews and assist with candidate profile reviews. These tools do not replace human judgment; recruitment teams make the evaluations and final hiring decisions.