Diabetes Nurse Case Manager
- Salary
- $90K–$110K
- Hiring from
- United States
- Work type
- Hybrid
- Posted
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Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Given equity, this position will pay somewhere between $90,000 to $110,000 annually.Mass General Brigham Health Plan is an exciting place to be within the healthcare industry. As a member of Mass General Brigham, we are at the forefront of transformation with one of the world’s leading integrated healthcare systems. Together, we are providing our members with innovative solutions centered on their health needs to expand access to seamless and affordable care and coverage.
Our work centers on creating an exceptional member experience – a commitment that starts with our employees. Working with some of the most accomplished professionals in healthcare today, our employees have opportunities to learn and contribute expertise within a welcoming and supportive environment that embraces their unique and varied backgrounds, experiences, and skills.
We are pleased to offer competitive salaries and a benefits package with flexible work options, career growth opportunities, and much more.
The Diabetes Care Manager will be the bridge between patients, healthcare providers, and community resources. The Diabetes Nurse Care Manager will reduce diabetes-related hospital and ED visits, improve medication adherence, and help patients gain confidence in managing their condition. You’ll be a trusted advocate, educator, and problem-solver—making a measurable difference in the lives of those living with diabetes.
Essential Functions:
• Assesses members/patients’ medical, behavioral, and social health
• Defines care goals of patients by providing education, information, and direction to each individual and family
• Develop and implement individualized diabetes management and care plans in collaboration with patients and their healthcare providers.
• Modify patient care plans as indicated by patients' responses and conditions.
• Educate patients and families on proper use of medication and lifestyle adjustments as needed.
• Conduct regular follow-ups—via phone, telehealth, monitor medication adherence, nutrition and physical activity, and A1c.
• Review cases with medical directors on challenging cases as needed
• Maintain accurate, detailed reports and records.
• Work with members who have had a recent hospitalization or ED visit to reduce the risk of readmission
• Collaborate with other health care professionals that are part of the member’s health care team. You may work with multidisciplinary staff including; behavioral health care managers, dietitians, and social care managers, endocrinologists, and primary care providers.
• Track patient progress using electronic health records (EHR) and report on outcomes to improve care strategies.
Qualifications
Education
- Associate's Degree Nursing required
- Bachelor's Degree Nursing preferred
Licenses and Credentials
- Massachusetts Registered Nurse (RN) license required
- Basic Life Support (BLS) certification required
- CDCES Certification highly preferred
Experience
- At least 2-3 years of case management, utilization review, or discharge planning experience preferred
- Experience in chronic disease management, ideally diabetes, highly preferred
- Pediatric experience a plus
Knowledge, Skills, and Abilities
- Strong patient education and motivational interviewing skills.
- Familiarity with care plan creation and documentation in EMR.
- Ability to work collaboratively with diverse teams and populations.
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Ability to establish strong rapport and relationships with patients and staff.
- Proficient in Microsoft Office and industry-related software programs.
- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Ability to maintain client and staff confidentiality.
- Understanding of diagnostic criteria for dual conditions and the ability to conceptualize modalities and placement criteria within the continuum of care.
- Knowledge of Healthcare and Managed Care preferred.
Additional Job Details (if applicable)
Working Conditions
- This is a hybrid role that requires an on-site presence at the office in Assembly Row, Somerville roughly once per quarter
- This is a full-time role with a Monday through Friday schedule, generally 8:30-5:00 PM Eastern Time
- Remote workspace requirements, including privacy and security standards, may be verified in accordance with organizational policy
Given equity, this position will pay somewhere between $90,000 to $110,000 annually.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$58,656.00 - $142,448.80/Annual
Grade
98TEMP
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Why work here?
Combat disease. Hold a hand. Help people. Impact the world.
Mass General Brigham is a passionate, welcoming community where minds meet caring hearts.
Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready?
About Us?
Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world.
Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community.
We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system.
We recognize that increasing value and continuously improving quality are essential to maintaining excellence.
