Digital Advertising & Customer Success Specialist

Join Siemens and become part of a global digital media environment where advertising operations, technology, customer experience and business processes come together.

We are looking for a Digital Advertising & Customer Success Specialist to help manage our social media advertising operations, support internal customers, coordinate with key partners and ensure a smooth and accurate media buying and billing process.

Your Main Responsibilities

• Manage day-to-day digital advertising and media operations, supporting campaign onboarding and execution.
• Act as a key point of contact for customers, media partners and internal stakeholders.
• Administer Sprinklr advertising accounts, user access, integrations and platform configurations.
• Support customers with platform access, integrations and operational troubleshooting.
• Coordinate media spend, billing, invoicing and monthly reconciliations, ensuring accurate financial information.
• Work closely with Finance, Procurement and external partners on purchase orders, invoices, payments and accruals.
• Monitor budgets, advertising spend and reporting, ensuring data accuracy across different platforms and tools.
• Identify opportunities to simplify and improve operational processes.
  
  

What You Need To Succeed

• Degree or equivalent experience in Marketing, Business, Communications, Finance or a related field.
• Experience in Digital Advertising, Media Operations, Paid Media, Ad Operations or Customer Success.
• Experience working with billing, invoicing, reconciliations, budgets or advertising spend.
• Strong customer and stakeholder management skills.
• Analytical mindset and strong attention to detail.
• Good knowledge of Excel and digital platforms.
• Advanced English for working in an international environment.
  
  

Experience with Sprinklr, Tableau or similar advertising/reporting platforms is a plus.

What We Offer

• A diverse and inclusive culture.
• Learning and development opportunities, with access to 1,000+ online courses.
• Medical coverage for you and your family group.
• Hybrid working model.
• Work & Life Balance.
  
  

Create a better tomorrow with us

We value your unique identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society.

Bring your authentic self and #TransformTheEveryday with us.