Digital Campaign & Customer Success Support - UK Company - Fully Remote (up to R27k)

• Digital Campaign & Customer Success Support
• Fully Remote (South Africa)
• R22k- R27k
• UK Hours Mon - Fri
• Laptop and equipment provided

We’re recruiting on behalf of a UK-based digital careers and employer-brand platform that helps organisations connect with talent through engaging online content, careers campaigns and employer profiles.

The business works with organisations to showcase their opportunities and employer brands online, combining technology, content and campaign delivery to help clients reach the right audiences. They’re now looking to add a Customer Success Support professional based in South Africa to their growing remote team.

The Role:

This is a behind-the-scenes, detail-focused role supporting the delivery of client campaigns on the platform. There is no direct client communication in this position. Instead, you'll work closely with the internal Customer Success team to make sure campaigns are set up accurately, professionally and within agreed turnaround times.

You'll be responsible for:

• Setting up digital campaigns and uploading website content
• Uploading job listings, company profiles, imagery, videos, case studies and branding
• Checking content carefully for accuracy, spelling, grammar and presentation
• Proofreading content and ensuring everything is presented to a high standard before going live
• Creating links and proofs for internal review
• Working to tight deadlines and established processes
• Supporting the Customer Success team with administration and reporting
• Using internal platforms and systems to manage campaign information
• Identifying opportunities to improve processes and efficiencies
• Supporting wider projects when required

Experience:

This role would suit someone who is highly organised, process-driven and naturally very detail-focused. We're ideally looking for someone with 1–2 years' professional experience, although we're open to candidates with more experience if they have the right skill set.

You should:

• Be exceptionally organised and methodical
• Have excellent attention to detail and naturally spot errors
• Have strong written and spoken English
• Be confident working across different digital platforms and systems
• Be comfortable working to deadlines and managing multiple tasks
• Be able to follow processes consistently and accurately
• Be proactive and able to work independently
• Take genuine pride in producing accurate, polished work
• Be comfortable with structured, repetitive and detail-heavy tasks

This is not a traditional customer service role. We're looking for someone who enjoys the operational side of Customer Success — getting the details right, following processes and making sure everything is ready to go live.

Nice to have:

Knowledge of:

• Photoshop
• HTML/CSS
• Website CMS platforms
• Digital advertising or campaign platforms

These are not essential.

If you're someone who genuinely enjoys getting the details right, working through a process and making sure nothing slips through the cracks, we'd love to hear from you.

To apply, please send your CV and a brief note explaining why this type of role suits you and follow @Digitallemontalent linkedin for all new and live roles.