Digital Delivery Lead

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programs as we turn challenge into opportunity and complexity into success.

Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world.

The Turner & Townsend Energy & Natural Resources Family is looking for a Digital Delivery Lead to join our growing team.

Roles and responsibilities include but not limited to:

• Provide senior leadership for the development, growth and performance of the E&NR Digital Services function across North America maintaining close alignment with NAM Infrastructure Digital.
• Define, own and evolve an E&NR NAM digital strategy / business plan, aligned to client needs / opportunities, major capital program delivery and Turner & Townsend’s global digital direction.
• Act as a client advisor / delivery lead for digital‑enabled program set‑up and delivery, including digital advisory, strategy, solutions and management information / data.
• Shape and embed digital standards, frameworks and tools that enable consistent, scalable and high‑quality program delivery.
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

KEY ACCOUNTABILITIES

• Develop and maintain an E&NR NAM Digital Services operating model; building regional capability aligned to the E&NR NAM digital strategy / business plan.
• Lead the design and evolution of digital service offerings for the E&NR sector in NAM, overseeing commercial performance of the Digital Services portfolio.
• Embed digital capability into programme delivery models, ensuring early and effective integration from proposal stage through mobilisation and execution.
• Drive innovation, continuous improvement and adoption of emerging technologies to enhance programme delivery, performance and governance.
• Collaborate with global and regional digital leaders to leverage reusable platforms, solutions and best practice.

MARKETING & BUSINESS DEVELOPMENT

• Lead the development of E&NR NAM digital propositions / service offerings and supporting collateral.
• Lead / support major bids and pursuits, defining digital and data solutions, digital delivery approaches, resourcing and commercial models.
• Support account teams in positioning digital as a core enabler of improved programme outcomes.

• Degree or Masters in a STEM discipline (or equivalent)
• 15+ years of relevant experience
• Proven experience delivering client-facing digital or data-enabled change, from engagement start-up through implementation
• Excellent written and verbal communication skills, able to explain complex technical concepts clearly
• High emotional intelligence with the confidence to challenge constructively and implement change

*On-site presence and requirements may change depending on our client's needs* 

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Please find out more about us at www.turnerandtownsend.com/ and https://www.heery.com/

All your information will be kept confidential according to EEO guidelines.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.