Digital Experience Developer

About This Role As a Digital Experience Consultant, you’ll play a pivotal role in customer onboarding, ongoing success, and project execution. You’ll drive business impact by helping customers craft and implement personalization and experimentation strategies, ensuring they maximize the Monetate platform’s potential while aligning with customer business goals. Success in this role is measured by customer retention, effective communication, and enhanced platform adoption. Come Work for Monetate At Monetate, we’re shaping the future of digital experiences. As the leading personalization platform, we empower global brands to deliver tailored interactions that drive loyalty and growth. We offer 1:1 personalization at scale, leveraging real-time behavioral and contextual data across web, mobile, email, and in-store channels. Join our fully remote, global team of innovative professionals and help us redefine personalization and experimentation. Visit www.monetate.com to learn more. What You’ll Do Collaborate with Partners, Customer Success, Strategy, and Product Support teams to drive customer value through strategic projects. Lead new customer onboarding with product and industry expertise. Evaluate customer tech stacks and create tailored implementation plans. Manage internal stakeholders and external customer expectations on projects and timelines. Train teams to become experts and develop leading practices in personalization and experimentation using Monetate. Guide customer personalization roadmaps, testing, and recommendation strategies. Participate in customer meetings to steer personalization project strategies. Advise on experience design and customer experience for key initiatives. Assist customers in interpreting analytical results within the platform. Deploy custom code to create tailored experiences for customers. Stay expert in Monetate products and target industries to boost retention. Monitor competitors’ activities and offerings to maintain a competitive edge. Other duties, as assigned.