Personal Buying Experience - Senior Digital Product Designer (f/m/d)
Job description
In a nutshell
Senior Product Designer (IC3)
Internal
Location: Lille, Paris
Timing: ASAP
Context & project
Decathlon’s mission is to bring people together through sport and make wellbeing accessible for all. To align this mission with planet boundaries, Decathlon relies on In-Store teammates who embody the human touchpoint between our brand and our customers. This is exactly where your mission comes in: designing simple, efficient in-store experiences that make our teammates' lives easier, enabling them to be as effective and impactful as possible with our customers. Within an omnichannel context, your mission will be to combine operational excellence with user needs, bridging the gap between operational requirements, business objectives, and technological opportunities.
Digital plays a pivotal role in the quality of the connection built during moments shared between customers and teammates. How? By ensuring every In-Store Decathlonian works in an efficient and adapted environment that seamlessly supports their daily tasks.
Your mission
In this context, we’re looking for a Senior Product Designer to level up our game on Cube In Store.
Cube InStore is the app that supports sales assistants in customer advising and selling, and more broadly, in all tasks performed on the move in-store.
As a Product Designer, you will join a cross-functional team (Product, Engineering, Business, etc.) and have the responsibility to continuously improve and develop two of the app's verticals: Advice and Checkout.
Role & responsibilities
As a Senior Product Designer, you will act as a
key partner with cross-functional product teams
to
influence and enlighten decisions
, whether long-term strategy, quarterly roadmaps or day-to-day tactics
ensure that we identify and tackle
the most relevant opportunities
explore & de-risk solutions
that are desirable… but also viable and feasible
build long-term impact
(outcomes) rather than features (outputs)
Craft / Core skills
Strategy -
Support an holistic vision of "Personal Buying Experience" domain (omnichannel journeys and ecosystems)
Problem Discovery -
Uncover and refine opportunities through qualitative and/or quantitative research / Map & help prioritize product decisions with Opportunity Solution Trees
Solution Discovery -
Explore & co-create multiple solutions / Prototype early, iterate often / Design usable interfaces aligned with our design system and accessibility standards (WCAG)
Testing -
Constantly de-risk the relevance, usability and impact of explored solutions, using the most adapted method (usability tests, A/B tests, surveys, …)
Behaviors / Soft skills
Influence -
Work closely and proactively with all expertises (product, business, engineering, etc.) to influence strategies, prioritization and discovery/delivery roadmaps
Cross-functional collaboration -
Involve your product team and stakeholders throughout your design process, leveraging the right methods and/or storytelling, creating a safe environment for feedbacks
Design collaboration -
Contribute to elevate the design practice, run and/or participate to collaborative design sessions (co-design, design critiques) with your peers across multiple teams (New Business Models, eCommerce, …)
Growth mindset -
Proactively identify and build on your strengths and improvement areas, turn failures into positive learning lessons (for you and for others)
Why join the In-Store adventure?
Here are a few challenges you may tackle if you join the In-Store adventure
Enhance the human bound
- Simplifying complexity and leveraging store teams and management, building more and more quality time spaces between our customer and our teammate
Improve Store efficiency
- Empower our teammates on the field, understand their pain-points and provide strong, efficient and scalable solutions
Reinforce the end-to-end, omni experience
- Contribute to an high & amazing end-to-end experience for our customer, by designing the best digital experience for our teammates
Design the store of tomorrow
- Leverage on digital to support the store evolution, and design the futur of our actual main touchpoint with the customer.
In-Store might be a perfect match for you if…
You want to
support the teammates
, and
be at the heart of Decathlon's ecosystem
You love
collaborating with a wide variety of expertises & stakeholders
(your product team, but also people from eCom, Business, Countries, Sports, etc.)
You want to be part of a
lovely & united team
, always ready to help each other or share good laughs
You want to play a key role in transforming
Decathlon’s stores !
WHAT WE OFFER
Flexible working:
2 days of remote work per week;
Work locations:
Ability to work from any Decathlon Digital office in Lille, Paris, or Amsterdam;
High-quality gear:
Equipment provided in line with your mission and our social commitments (Mac, Windows, or Chromebooks);
Global reach:
A local project team within a worldwide network (offering international career opportunities);
Skill development:
Continuous growth and support (diverse projects, technical certifications from year one, internal and external training, etc.);
Compensation package:
Competitive package (employee profit-sharing, monthly/quarterly bonuses).
DECATHLON DIGITAL CONTEXT
What if technology allowed us to push the boundaries and take sports experiences to new levels? That's exactly our goal at Decathlon Digital! We are a team of 5,000+ experts in software engineering, product management, data, cloud, and cybersecurity, distributed across Paris, Lille, and Amsterdam. Together, we are creating the largest digital sports platform, leveraging tech innovation from design to value chain optimization, connected experiences and product second life.
Changing the game for good
. We are in this for the love of sports. And like everything we love, we want it to last. That’s why we are embarking on a journey to create a more sustainable tech model, reducing our direct environmental impact while maintaining a safe, diverse, and inclusive space for all our people to learn and thrive together. Team up with us to design the digital future of sports.