Digital Quality Assurance Specialist

Why This Role Matters

As a Digital Assessment Quality Assurance Specialist at Giunti Psychometrics, you will play a key role in ensuring the accuracy, reliability, and quality of our digital psychological assessments.

Working closely with our Digital R&D and IT teams, you will be responsible for validating digital assessments, verifying the correct implementation of psychometric specifications, and ensuring a seamless and reliable user experience across our assessment platforms.

Role Highlights

• Job Title: Digital Quality Assurance Specialist
• Reporting Line: R&D Quality Assurance Coordinator
• Team Management: None
• Workplace Model: Hybrid
• Location: Florence, Italia.

Your Day-to-Day Responsibilities

• Assessment Validation: execute comprehensive test plans for all new and updated digital assessments.
• Psychometric Accuracy Verification: rigorously verify the implementation of scoring algorithms, normalization procedures, and complex logic using documentation provided by the R&D team. This involves manual data checks and comparison against expected statistical output;
• Defect Management: identify, document, prioritize, and track bugs and technical issues related to the test platform and specific assessment deployment;
• Documentation and Reporting: maintain detailed records of all testing activities, validation results, and quality metrics. Provide clear, concise reports on assessment quality status to R&D and Project Management teams;
• User Experience (UX) Testing: ensure the digital assessments function correctly across various devices and browsers, focusing on test flow, timing, and accessibility;
• Platform Collaboration: provide valuable feedback to the Digital R&D and IT teams to improve platform stability, design, and efficiency based on testing outcomes.

What We're Looking For

Must Have

• Bachelor's or Master's degree in Psychology or a related field;
• Basic knowledge of Quality Assurance, with little to no hands-on experience in software or digital product testing, preferably in an assessment or online environment;
• Highly analytical skills, with exceptional attention to detail and the ability to detect subtle variances between expected psychometric output and digital results;
• Minimum B1 level of English and native or fluent proficiency in Italian.

Nice to Have

• Familiarity with digital assessment platforms and online testing environments and with quality Assurance methodologies, test case management tools, and defect tracking systems (e.g., Jira);
• Fundamental understanding of data analysis and statistical concepts sufficient to verify scoring output accuracy;
• Good level of Spanish.

Beyond Technical Skills

We believe that technical expertise is only part of what makes a great team member. We are looking for someone who shares our values and brings a collaborative, proactive, and growth-oriented mindset to their work.

• Proactivity and Problem-Solving: You anticipate challenges, approach problems analytically, and take initiative in finding effective solutions;
• Planning and Ownership: You manage priorities effectively, take responsibility for your work, and deliver results with autonomy and accountability;
• Communication and Collaboration: You communicate clearly, listen actively, and enjoy working with colleagues across different functions and countries;
• Commitment to Excellence: You strive for quality, embrace feedback, and continuously look for ways to improve your work and develop your skills;
• Innovation and Adaptability: You are curious about emerging technologies, open to change, and motivated to explore new ideas and approaches;
• Empathy and Customer Focus: You understand different perspectives and keep users' and stakeholders' needs at the center of your decisions;
• Integrity and Social Responsibility: You act ethically, respect confidentiality and data protection, and recognize the impact of technology on people and society;
• Inclusion and Sustainability: You value diversity, contribute to an inclusive environment, and support responsible and sustainable solutions.

What We Offer

• Collaboration under a Co.Co.Co. agreement or as a self-employed professional with Partita Iva;
• An international and multidisciplinary environment.
• Hybrid working arrangements based in Florence.

Working at Giunti Psychometrics

At Giunti Psychometrics, we believe that psychological science can drive meaningful change.

Since 1950, we have been designing tools and solutions that support professionals in education, healthcare, business, and research. Our commitment goes beyond product development — we are building a global ecosystem that brings scientific rigor, ethical responsibility, and human insight together to help people grow, learn, and thrive.

From the early publication of one of the world's most reliable tools for assessing personality structure and mental health (MMPI), to a gold-standard instrument for measuring children's cognitive abilities (WISC), and by pioneering the digitalization of psychological assessment for institutions such as the Italian Army — our journey has always been based on scientific rigor and national relevance.

Our European expansion has been driven by a commitment to bring our online platform and top-tier psychological assessment tools to professionals across the continent. Through strategic partnerships and localized solutions, we continue to define the future of psychometrics across Africa, the Middle East, Latin America, and Central America with Gold Standard products.

This establishes us as the leading global player in psychometrics, while respecting the cultural and linguistic diversity of every region and market. Every step of our international growth and digital innovation is rooted in extensive psychometric expertise to empower professionals, helping them manage and enhance solutions for people's well-being and mental health.

Equal Opportunity Statement

Giunti Psychometrics is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, ask for more about requesting accommodations.