Digital Sales Representative

Il ruolo di Digital Sales Representative è orientato allo sviluppo di nuove opportunità commerciali e al raggiungimento degli obiettivi di fatturato assegnati. La figura professionale gestisce relazioni con clienti prospect attraverso contatti telefonici, e-mail e canali digitali, accompagnandoli lungo l’intero processo di vendita. Contribuisce alla crescita del portafoglio clienti e dei risultati aziendali grazie alla valorizzazione dei lead generati dal Marketing e all’individuazione di nuove opportunità di business. Analizza le esigenze dei clienti e propone le soluzioni più efficaci, con particolare attenzione ai prodotti digitali e alle soluzioni basate sull’Intelligenza Artificiale, operando con un adeguato livello di autonomia. Ricerchiamo una persona orientata ai risultati, capace di trasformare opportunità commerciali in valore concreto.

Key responsibilities

· Qualificare e prioritizzare i lead, accompagnandoli con efficacia lungo l’intero processo di vendita fino alla conversione.

· Ideare e attivare proattivamente campagne e iniziative commerciali, integrando le opportunità generate dal Marketing.

· Elaborare e presentare preventivi e proposte commerciali complete, chiare e personalizzate sulle esigenze del cliente.

· Collaborare con il supervisor per costruire la proposta commerciale più efficace, in particolare nelle opportunità a maggiore complessità.

· Monitorare, analizzare e condividere attività, risultati e trend di vendita attraverso gli strumenti aziendali.

· Garantire l’aggiornamento puntuale e accurato delle informazioni nei sistemi CRM aziendali.

Capabilities

· Capacità di leggere e interpretare i dati per definire i sales account plan, individuare priorità e monitorare l’efficacia delle azioni commerciali.

· Conoscenza delle moderne tecniche di vendita, con particolare attenzione alle attività di prospecting e alla conversione dei lead.

· Ottime capacità organizzative, autonomia operativa e gestione efficace del tempo e delle priorità.

· Comunicazione professionale, ascolto attivo e capacità di costruire relazioni di fiducia con clienti e stakeholder interni.

· Forte orientamento agli obiettivi, proattività e determinazione nel cogliere nuove opportunità di business.

· Utilizzo avanzato dei sistemi CRM e attenzione alla qualità e completezza dei dati inseriti.

Cosa Offriamo
Lavoriamo in un contesto multinazionale in forte espansione e mettiamo a disposizione dei nostri team:

• People Care: cura e attenzione verso l’ambiente di lavoro, le persone e la loro crescita individuale e professionale all’interno dell’organizzazione di Technology.
• Formazione continua:
  • Accesso alle più qualificate piattaforme di formazione tecnologica;
  • Accesso a percorsi formativi di qualità attraverso il programma interno #GROW;
  • Communities di knowledge sharing
  • Programmazione di percorsi personalizzati ore IT
• Progetti internazionali e interfunzionali: possibilità di partecipare a progetti internazionali per garantire lo scambio di conoscenze e idee.
• Metodologia di lavoro: modalità operativa in Agile in ambiente di lavoro collaborativo, informale e aperto dello scambio di idee
• Benefit
  • Modalità Ibrida di lavoro
  • Orario flessibile per garantire la conciliazione lavoro/vita privata
  • Buoni pasto del valore di 8 euro
  • Programmi on-line di well-being
  • Piattaforma Welfare aperta a tutti i dipendenti

Sede di lavoro

Milano Sud e Smart working

#winasateam

#wolterskluweritalia

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

€31.500,00 - €45.650,00 EURThis role is eligible for Commission.

The salary range shown applies to the primary location for this role. We also welcome applications from candidates who are based in, or able to attend, other Wolters Kluwer office locations in Italy. As compensation is location-specific, different salary ranges may apply. The applicable salary range for the relevant location will be communicated before interviews take place.

Be the Difference

If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.

We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.

You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

About Wolters Kluwer

Wolters Kluwer reported 2025 annual revenues of €6.1 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs more than 21,000 people worldwide. ​

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Our customers work in industries that impact the lives of millions of people every single day. Our mission is to empower our professional customers with the AI-powered solutions they need to make critical decisions, achieve successful outcomes, and increase productivity. ​

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We deliver trusted, AI-powered expert solutions that combine deep domain knowledge, proprietary content, and advanced technology to provide expert-validated insights, automate workflows, and drive better outcomes. Today, nearly 70% of our digital revenues come from AI-powered solutions, reflecting our strategic focus on embedding AI into professional workflows and delivering measurable productivity gains. ​

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We are committed to helping professionals navigate complexity, improve the way they work, and solve critical challenges through cloud-based, AI-powered platforms that integrate seamlessly into their workflows and ecosystems. Our solutions are designed to deliver impact when it matters most, especially in high-stakes environments where accuracy and trust are essential. ​

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With a nearly 190-year legacy, Wolters Kluwer continues to evolve its portfolio of digital solutions and services to meet the changing needs of professionals worldwide, enabling them to work faster, make smarter decisions, and deliver better outcomes.​

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For more information about our solutions and organization, visit www.wolterskluwer.com, or follow us on LinkedIn, Instagram and Facebook.

Tips & Tricks - Resumes

Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume.

Building Diverse Teams

As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work.

We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion.

This principle is ingrained in our company values and articulated in our Code of Business Ethics.

Our Global Well-being Program

At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous.​

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Our global Together we thrive well-being program reflects our commitment to supporting colleagues across physical, mental, social, and financial well-being. That commitment has been recognized externally through Ragan’s Top Places to Work for Employee Wellbeing: Large Organization in 2024. ​

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More recently, Wolters Kluwer was recognized by Forbes as one of America’s Best Large Employers 2026 and America’s Best Employers for Engineers 2026. In 2025, Wolters Kluwer was also recognized by Forbes as one of America’s Best Employers for Women.

Equal Opportunity Employer

To ensure we continue to drive innovation that enables us to develop products and services to best serve our customers, we cultivate a workplace culture rooted in mutual respect, bringing forward insights from a wide range of backgrounds, perspectives, and experiences. We are also committed to complying with laws requiring equal opportunity in hiring, promotion, and other employment decisions.

All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy, gender identity, transgender status, and sexual orientation), national origin, disability, age, genetic information, veteran status, or any other characteristic protected by applicable law, and we do not tolerate discrimination on any of these bases.

GDPR

Careers Privacy and Cookies

Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.