Digital - Senior eCommerce Trading Manager

Senior Ecommerce Trading Manager

Location: Street, Somerset (Hybrid 2-3 days)

At Clarks, we're accelerating our ecommerce growth journey and looking for an experienced ecommerce leader to take ownership of trading performance across our European ecommerce business.

This role sits at the heart of our European ecommerce business, owning trading performance across multiple markets and leading a team responsible for creating exceptional online customer experiences. As Senior Ecommerce Trading Manager, you'll combine commercial instinct with data-driven decision making to drive profitable sales. Working closely with marketing, merchandising and cross-functional stakeholders, you'll identify opportunities, influence priorities and turn insight into action, ensuring our ecommerce channels consistently deliver against ambitious growth targets.

This is a highly visible leadership role with responsibility for driving ecommerce growth across a sizeable multi-market business. You'll lead a talented trading team, shape commercial priorities, and play a key role in delivering the next phase of Clarks' digital transformation.

What You'll Be Doing

• Own ecommerce trading performance across multiple European markets.
• Lead, coach and develop a high-performing ecommerce trading team.
• Drive sales, conversion, AOV and profitable growth through data-led decision making.
• Develop and execute trading calendars, promotional strategies and merchandising plans.
• Monitor performance daily, weekly and monthly, identifying opportunities and taking action quickly.
• Partner with marketing, merchandising, finance, digital product and customer experience teams to deliver commercial objectives.
• Use customer, product and trading insights to optimise onsite experiences and customer journeys.
• Lead conversion optimisation initiatives to improve customer engagement and commercial performance.
• Influence strategic priorities while remaining close to day-to-day trading activity.
• Ensure ecommerce channels consistently deliver against ambitious growth targets.

About You

We're looking for a commercially focused ecommerce leader who thrives in a fast-paced retail environment and knows how to balance strategic thinking with hands-on execution. You'll be an inspiring people manager, comfortable coaching high-performing teams, challenging the status quo and making decisions at pace. If you have a strong track record of driving ecommerce growth, optimising onsite performance and delivering measurable commercial results within a fashion, footwear or consumer retail business, we'd love to hear from you.

You'll bring:

• Significant experience within ecommerce trading, digital trading or ecommerce leadership roles.
• A proven track record of growing online sales and improving commercial performance.
• Strong experience in retail, fashion, footwear, lifestyle or consumer brands.
• Expertise in ecommerce trading, onsite merchandising and conversion optimisation.
• Strong analytical capability with the ability to translate insight into action.
• Experience leading and developing teams.
• Excellent stakeholder management skills and the ability to influence across multiple functions.
• A proactive and results-oriented approach with strong commercial acumen.

Why Join Clarks?

This is an opportunity to shape the future of ecommerce within one of the world's most recognisable retail brands. You'll have real ownership, real influence and the opportunity to make a visible impact across a complex, multi-market ecommerce operation.

What We Offer

• Competitive salary
• Flexible/hybrid working options (2-3 days onsite)
• Career development and progression opportunities
• Comprehensive benefits package

Why Join Us

Join a business where ecommerce is a strategic priority and digital transformation is well underway. You'll work with talented colleagues across multiple disciplines, influence meaningful commercial decisions and help drive the next stage of growth for a global brand.

About Clarks

For almost 200 years, Clarks has been defining footwear innovation and craftsmanship. Today, we're a global retailer serving customers through stores, wholesale partners and digital channels across the world. As we continue to evolve our ecommerce capabilities, there has never been a more exciting time to join the business.

Disclaimer

Clarks is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We welcome applications from all suitably qualified individuals regardless of background.