Digital Solution Specialist

Role Overview

As part of the Digital Transformation team, the Digital Solutions Specialist works across business needs and technology delivery to design, build and improve practical digital solutions for EnerSys ANZ. Reporting to the Digital Transformation Manager, this is a 12-month fixed-term, early-to-mid-career role combining business engagement, application delivery and hands-on technical work across applications, data, automation and integration, with the possibility of extension or future ongoing opportunities subject to business needs, performance and approval.

Main Responsibilities

• Partner with business users and subject matter experts to understand processes, clarify needs and define proportionate requirements and success measures.
• Contribute to solution design and take ownership of small to medium-sized solutions or defined work packages from analysis through implementation and support.
• Configure and develop applications, workflows, forms, reports, automations and data solutions using low-code platforms, SQL and other appropriate technologies.
• Support data modelling, database development, interfaces and system integrations, including APIs, with guidance where required.
• Plan and perform functional, exploratory and technical testing, resolve defects and support reliable release outcomes.
• Prepare user acceptance testing, coordinate business participation and support users to validate that solutions meet agreed needs.
• Develop user guidance, deliver training and provide practical support that enables adoption and effective use of new or changed solutions.
• Maintain concise solution, process, support and technical documentation appropriate to the solution lifecycle.
• Support deployment, post-go-live stabilisation, troubleshooting and ongoing improvement of digital solutions.
• Apply sound development practices, including source control, peer review, change control and reusable design, and strengthen these practices through hands-on delivery.
• Ensure Company internal controls are met through the observance of prescribed control techniques.
• Other duties within your capacity as required by the business.

Ideal Candidate

• Strong analytical thinking and a practical approach to solving business and technology problems.
• Curious about technology and motivated to develop deeper hands-on development capability.
• Able to understand business processes and translate user needs into clear, practical solution outcomes.
• Confident engaging with business users and technical colleagues, with clear written and verbal communication.
• Takes ownership of defined deliverables, follows through on commitments and escalates risks appropriately.
• Learns unfamiliar technologies and business processes quickly and responds constructively to feedback.
• Works collaboratively, manages priorities effectively and contributes positively in a changing environment.
• Demonstrates care, accuracy and sound judgement when working with applications, data and business processes.
• Demonstrated commitment to reliability and punctuality
• Committed to completing customer jobs according to schedule
• Self-motivated, able to use initiative
• Honest, reliable, pro-active approach with maturity and a strong sense of responsibility
• Self-motivated with the ability to use initiative and work independently, yet collaboratively with a team
• Willingness to accurately self-assess and engage in ongoing professional and personal development
• Desire to do a precise and thorough job
• Excellent internal and external customer service focus
• Be flexible to respond to the needs of the business
• Willing to learn and take direction
• Savvy minded and can think a little left of field / outside the box
• An avid supporter of our fully inclusive culture - we celebrate difference and ensure that everyone belongs
• High attention to detail

Vocational / Educational Requirements

Minimum Requirements

• Approximately 2 to 4 years of relevant experience in digital solutions, application delivery, systems analysis, automation, low-code development, business systems or a related field.
• Relevant tertiary qualification, technical certification or equivalent practical experience.
• Demonstrated experience supporting the design, configuration, development or improvement of business applications or digital solutions.
• Practical experience in at least one technical area such as SQL and relational databases, low-code or workflow platforms, Power Apps, Power Automate, Appian, application configuration, scripting or programming, APIs or integrations.
• Experience testing business applications and working with users to clarify needs, validate outcomes and support adoption.
• Strong written and verbal English communication skills and the ability to produce clear user and solution documentation.
• Strong problem solving, Organisation, Communication & interpersonal skills, and Computer literacy – Microsoft Office / Windows environment
• Ability to prioritise workload
• Ability to work as part of a team, with or without supervision

Preferred

• Appian developer experience.
• Microsoft Power Platform, including Power Apps and Power Automate.
• SQL database development, data integration, APIs or workflow automation.
• Source control and structured development, testing and deployment practices.
• ERP or MRP systems, manufacturing, supply chain or operational business processes.

Core Competencies

Functional Competencies