Director Automation and Enablement

Director, Automation and Enablement | United States | Remote

Pax8 is hiring a Director, Automation and Enablement in the United States to shape how automation, technology, and smarter workflows create capacity, improve productivity, and help our Americas business scale.

🚀 Build something that will change how work gets done

This is a rare opportunity to lead in genuinely greenfield space.

You’ll help decide where automation can make the biggest difference across the Americas. Rather than chasing technology for technology’s sake, you’ll start with real business problems, understand how people work today, and determine whether automation, artificial intelligence, process redesign, or another solution can make that work better.

You’ll have the autonomy to experiment, prioritize where we invest, and influence senior leaders on how Pax8 scales. And as our technology evolves, you and your team will grow alongside it, helping define what great automation and enablement look like at Pax8.

🌎 Bring your ideas to Pax8

We believe technology is most valuable when it makes work meaningfully better for people. This role sits right at that intersection, connecting technology, operations, product thinking, and the people ultimately using what we build.

Get a feel for Pax8 and our culture and explore the latest from our US Newsroom.

🛠️ What you’ll take ownership of

Shape the automation roadmap

• Find the operational friction that is holding teams back and turn it into a clear portfolio of opportunities.
• Prioritize based on measurable value, scalability, capacity, and business impact rather than who shouts the loudest.
• Represent the Americas in broader conversations around automation and emerging technology, ensuring regional needs influence enterprise direction.

Lead Workflow Engineering

• Give a growing team clear direction, priorities, and the environment to experiment and deliver.
• Bring product discipline to the work through thoughtful backlogs, sprint planning, testing, iteration, and measurable outcomes.
• Create repeatable ways of working that allow the function to move from individual wins to scalable delivery.

Turn ideas into better ways of working

• Look beyond individual features to understand the complete workflow and the people behind it.
• Explore where traditional automation, artificial intelligence, process improvement, or a combination of approaches can remove unnecessary work.
• Deliver early, visible wins while building the framework for larger and more complex improvements.

Make adoption part of the solution

• Ensure what we build actually gets used.
• Work directly with business teams to understand their needs, test solutions, remove adoption barriers, and embed new capabilities into everyday work.
• Measure utilization and value so we know whether an improvement really improved anything.

Influence across Pax8

• Partner with senior leaders across Operations, Product, Engineering, and other functions to align priorities and manage competing demands.
• Bring informed recommendations to senior and executive conversations and be comfortable constructively challenging an idea when there is a better path.
• Connect regional innovation with the broader Pax8 approach to responsible, scalable automation.

💡 The impact you’ll make

The goal is bigger than simply automating tasks.

Early success will mean understanding where the greatest opportunities sit, earning the trust of key stakeholders, delivering tangible quick wins, and establishing a repeatable model that can scale.

As the function grows, the work you lead in the Americas can also help influence how automation and Workflow Engineering evolve across Pax8 globally.

🧩 You’ll be ideal for us if you

• Bring extensive experience across product, operations, technology, automation, or workflow improvement, ideally with experience crossing more than one of those areas.
• Have proven people leadership experience and enjoy leading small, highly capable teams where people need direction without unnecessary layers.
• Think with a product mindset: outcomes first, clear prioritization, iterative delivery, user feedback, and measurable value.
• Have enough technical depth to understand how solutions are built. You may have coded, automated workflows, worked closely with development teams, or built technology-enabled solutions yourself.
• Can point to meaningful improvements you’ve led that increased efficiency, productivity, effectiveness, or organizational capacity.
• Understand how software and product development lifecycles operate, including backlogs, sprints, testing, releases, and continuous improvement.
• Are comfortable working with platforms such as Jira and Confluence, or comparable product and workflow management tools.
• Understand artificial intelligence and emerging technologies without assuming artificial intelligence is automatically the answer to every problem.
• Can move comfortably from process mapping and operational discovery to solution design, prioritization, delivery, and adoption.
• Are confident working with senior and executive stakeholders who may have competing priorities, and can make clear, evidence-based trade-offs.
• Care as much about whether people use and value a solution as you do about delivering it.
• Thrive when the destination is clear but the route has not been built yet.

Experience with Lean Six Sigma, product ownership, Agile delivery, change management, Microsoft Power Platform, Copilot, or similar disciplines can be valuable, but we care most about what you have actually built, improved, and enabled.

🔐 How we hire

At Pax8, we care deeply about building genuine, trust based relationships — starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change. By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you're applying as your authentic self, you have nothing to worry about — we're excited to meet you.

We also use thoughtfully applied AI-enabled tools to support our hiring process. These tools may assist with tasks such as reviewing or prioritising applications, but hiring decisions are made by our people. More information is available in our Recruitment Privacy Notice. If you have questions about how we hire or would prefer not to have your application supported by these tools, you can opt out at any part of our process.

🤝 Bring what makes you different

We encourage you to apply even if you don't meet 100% of the criteria. We're committed to diverse perspectives, inclusive hiring and sharing your transferrable skills. To fulfil this role, you must hold valid right to work in United States.

💰 Salary & Benefits

Salary: $175,000 - $200,000/yr

At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:

• 401(k) with Company Match
• Medical, Dental & Vision Coverage
• Employee Assistance Program (EAP)
• Employer-Paid Life, AD&D, Short-Term Disability & Long-Term Disability Insurance
• Flexible Open PTO
• Paid Sick Leave
• Paid Parental Leave
• RTD EcoPass (eligible Colorado-based employees)

📈 Grow with us

There's extensive room for a talented individual to grow at pace — whether that's advancing quickly in this role or exploring one of the many opportunities across our global organisation. You'll have access to our internal development hub designed to accelerate your skills and stretch your potential. Alongside specialist Learning & Development trainers, you'll also tap into AI powered tools, "born in the cloud" mentors, and cross continent collaboration that broaden your perspective and sharpen your expertise. We'll give you the space, trust, and the right projects to help you thrive — and full visibility of what it takes to reach your next level.

☁️ About Pax8

Our mission is to build the managed intelligence marketplace and empower small businesses to do more with smarter technology. We are a fast-growing, dynamic, and high-energy organisation with a start-up feel, allowing you to make a meaningful impact on the business. Culture is also important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and unconventional. We work hard, keep it fun, and expect the best! We Elev8 each other. We Advoc8 for our partners. We Innov8 continuously. We Celebr8 life.

🔎 Background Checks

As part of our hiring process, we are required to undertake pre-employment checks on all candidates that are successful in their application with Pax8. As part of these checks Pax8 will request ID verification, reference requests and qualification checks (additional checks may be completed for certain countries, such as criminal and financial). All checks are completed by our third-party provider, First Advantage. Once checks have been completed all candidates will receive a copy for their records.

Equal Opportunities

Pax8 are an equal opportunities employer and welcome individuals who are in possession of the appropriate requirements to work within the country you have applied for. Offered individuals will be asked to undertake identity, security compliance and reference checks. Your privacy is important to us. Your data will be held in accordance with local best practices and processed only in accordance with our recruiting processes. Privacy notice: https://www.pax8.com/en-us/terms/job-applicant-privacy-notice/

Application Deadline: 11/20/2026

At Pax8, we care deeply about building genuine, trust‑based relationships — starting with how we hire.

To protect our business, our teams, and our customers, we use a range of measures throughout the recruitment process to help confirm authenticity and prevent fraud. These safeguards are designed to be fair, respectful, and proportionate, and may evolve as risks change.
By applying, you acknowledge that we take steps to verify identity and representation during hiring. If you’re applying as your authentic self, you have nothing to worry about — we’re excited to meet you.

Perks:

At Pax8 we believe that your Total Rewards should include a benefits package that shows how much we value our greatest assets. All FTE Pax8 people enjoy the following benefits:

• 401(k) with Company Match
• Medical, Dental & Vision Coverage
• Employee Assistance Program (EAP)
• Employer-Paid Life, AD&D, Short-Term Disability & Long-Term Disability Insurance
• Flexible Open PTO
• Paid Sick Leave
• Paid Parental Leave
• RTD EcoPass (eligible Colorado-based employees)

Please take a moment to review our Proprietary Rights and Non-Competition Agreement — this document outlines important information about your rights and responsibilities if you join our team.

Job Applicant Privacy Notice

About Us

Pax8 is the global AI and cloud Marketplace for small and medium-sized businesses (SMBs). Pax8 connects service providers and technology companies on a unified platform to discover, buy, sell, deploy and manage technology solutions for SMBs. More than 47,000 IT partners and 800,000 SMBs rely on Pax8 for expertise, automation and real-time insights to stay productive, protected and prepared for the AI economy. Learn more at pax8.com.

Our purpose is to help every small business turn their dreams into reality through the power of technology.

Culture is important to us, and at Pax8, its business, and it IS personal. We embody Compassionate Candour by aiming to assist others with candid, actionable feedback. We Seek to Understand by being open, curious, and committed to learning. We believe in We Before Me, actively collaborating and seeking out diverse perspectives to ensure a win for Team Pax8. Our team takes pride in Do What You Say, taking ownership, honoring commitments, prioritizing, and delivering on promises. We encourage everyone to Light Up Learning by being brave and trying new ideas, embracing vulnerability, and sharing failures so everyone can learn. Finally, we are Driven by Passion, connecting personal passion to Pax8's mission, and remaining resilient in the face of adversity and uncertainty in pursuit of our goals.

At Pax8, we are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best!