Director Delivery Devops
- Hiring from
- India
- Work type
- Hybrid
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Description
The Director, Delivery DevOps owns the delivery DevOps strategy, standards, and execution across all Sapiens projects for Life and P&C projects globally. The role builds and leads a global distributed DevOps organization spanning DevOps Architects and Engineers, and drives enterprise-wide standardization of SDLC/ALM automation, CI/CD pipelines, infrastructure-as-code and container orchestration for project delivery. The role combines deep technical credibility in DevOps engineering with strategic leadership: toolchain governance, incident and production-support discipline, security and compliance in the delivery pipeline, and AI-augmented DevOps practices, all in close partnership with Engineering, Architecture, Security, and Product DevOps leadership across a multi-national organization.
Key Responsibilities
▪ Define and own the global DevOps strategy, standards, and multi-year roadmap across all Sapiens projects for Life and P&C projects globally.
▪ Build, lead, and scale a distributed, multi-national DevOps organization — DevOps Architects, Engineers, and Site Reliability specialists — supporting internal and external customers.
▪ Own the design, governance, and continuous improvement of automated SDLC/ALM solutions across the global project portfolio.
▪ Set enterprise-wide standards and governance for CI/CD pipeline design and implementation, including project delivery pipeline architecture, pipeline development, and equivalent modern CI/CD platforms.
▪ Own development infrastructure automation and management strategy, including Infrastructure-as-Code and Configuration-as-Code (IaC/CCA) practices across tools such as Terraform, Ansible, or SaltStack.
▪ Drive enterprise cloud infrastructure and architecture strategy, including container orchestration and management (e.g., Docker, Kubernetes) across on-prem, hybrid, and multi-cloud environments.
▪ Own global incident and production-support governance, driving structured troubleshooting, root-cause analysis, and preventive/corrective action across projects.
▪ Evaluate, select, and govern the adoption of new DevOps technologies and tools, ensuring reuse, standardization, and consistency across globally distributed teams.
▪ Define and reinforce enterprise DevSecOps standards, embedding security, compliance, and data-privacy requirements into pipelines and infrastructure automation.
▪ Define and govern enterprise-wide adoption of AI-augmented DevOps and SRE practices, including AI-assisted pipeline authoring, anomaly detection, and incident triage.
▪ Own budget, staffing, org design, and vendor/tooling decisions for the global DevOps function, optimizing cost, coverage, and the onshore/offshore delivery mix.
▪ Build organizational capability through hiring, mentoring, career development, and succession planning for DevOps Architects, Engineers, and emerging leaders.
▪ Own executive-level reporting on DevOps health, automation maturity, incident trends, and infrastructure risk across the global portfolio.
▪ Maintain comprehensive technical documentation standards and drive knowledge-sharing practices across a multi-national, multi-project DevOps organization.
Must Have Skills & Qualifications
Experience & Background
▪ 15+ years of experience in DevOps, infrastructure, or platform engineering, including 5+ years in a Director, Senior Manager, or Head of DevOps capacity leading global, multi-national teams.
▪ Proven track record owning DevOps strategy and standards across multiple concurrent projects, or business units at enterprise scale.
▪ Experience leading distributed, multi-national DevOps teams facing both internal and external customers.
▪ Demonstrated experience partnering with senior Engineering, Architecture, Security, and Product DevOps leadership on toolchain strategy, infrastructure investment, and technology adoption decisions.
Technical & Functional Skills
▪ Deep knowledge and understanding of SDLC/ALM architecture and processes, and proven experience governing them across multiple projects and teams.
▪ Strong expertise in Continuous Delivery/Deployment and Continuous Integration (CI/CD) solution design, development, and implementation at enterprise scale.
▪ Excellent knowledge of Jenkins internals and pipeline development with Groovy, or equivalent enterprise CI/CD platform expertise, with the ability to set standards across a global organization.
▪ Strong experience with high-level procedural/OO languages and scripting languages used in DevOps automation and tooling.
▪ Strong experience with Infrastructure-as-Code/Configuration-as-Code (IaC/CCA) solutions such as Terraform, Ansible, or SaltStack, and driving their adoption across teams.
▪ Strong experience with containers and container orchestration/management tools (e.g., Docker, Kubernetes) at enterprise scale.
▪ Expertise in cloud infrastructure and architecture across major providers (preferably Microsoft Azure), including multi-cloud and hybrid strategies.
▪ Ability to set organization-wide standards for root-cause analysis and preventive action.
AI-Related Expectations
▪ Define and drive the enterprise strategy for AI-augmented DevOps and SRE practices, including AI-assisted pipeline authoring, infrastructure-as-code generation, anomaly detection, and incident triage.
▪ Establish governance, review discipline, and usage guardrails for AI-assisted outputs across the global DevOps organization.
▪ Champion AI literacy and capability-building across DevOps leadership and teams while ensuring human validation, security review, and correctness remain non-negotiable.
▪ Ensure AI adoption within DevOps follows approved privacy, security, and responsible-AI guidelines across all geographies.
Cloud & Infrastructure Awareness
▪ Deep, strategic understanding of cloud-hosted and SaaS delivery models, environment strategy, and release cadence, and their implications for infrastructure and pipeline design.
▪ Ability to guide global teams on multi-environment strategy (Dev, Test, UAT, Production) and configuration-driven, environment-specific automation.
▪ Awareness of how distributed, containerized, and elastic environments shape scalability, observability, and infrastructure risk at scale.
Communication & Leadership
▪ Excellent communication skills and a strong team-player orientation, with the ability to work effectively in a multi-national team facing internal and external customers.
▪ Strong people-leadership capability, including building high-performing global DevOps teams, mentoring senior engineers and architects, and developing future DevOps leaders.
▪ Excellent written and spoken English, with the ability to communicate DevOps strategy, risk, and progress clearly to senior leadership and stakeholders.
▪ Demonstrated change-management experience, with the ability to align diverse global stakeholders around shared DevOps standards and practices.
Personal Attributes
▪ Strong technical foundation and technological drive, with the credibility to engage hands-on when needed.
▪ Strong self-learner with the ability to adopt and succeed in a fast, dynamic, and evolving technology environment.
▪ Strategic thinker with strong ownership and accountability for global DevOps outcomes and infrastructure health.
▪ Collaborative leader who builds trust across geographies, functions, and levels of seniority.
Preferred / Good to Have
▪ Experience implementing and integrating new technologies across a large, distributed engineering organization.
▪ Cloud, Kubernetes, or DevOps-related certifications (e.g., AWS/Azure/GCP, CKA, or equivalent).
▪ Experience establishing or scaling global DevOps Centers of Excellence.
▪ Exposure to enterprise, regulated, or insurance-technology environments.
▪ Willingness to travel and support global stakeholders and teams across time zones as required.
The Director, Delivery DevOps owns the delivery DevOps strategy, standards, and execution across all Sapiens projects for Life and P&C projects globally. The role builds and leads a global distributed DevOps organization spanning DevOps Architects and Engineers, and drives enterprise-wide standardization of SDLC/ALM automation, CI/CD pipelines, infrastructure-as-code and container orchestration for project delivery. The role combines deep technical credibility in DevOps engineering with strategic leadership: toolchain governance, incident and production-support discipline, security and compliance in the delivery pipeline, and AI-augmented DevOps practices, all in close partnership with Engineering, Architecture, Security, and Product DevOps leadership across a multi-national organization.
Key Responsibilities
▪ Define and own the global DevOps strategy, standards, and multi-year roadmap across all Sapiens projects for Life and P&C projects globally.
▪ Build, lead, and scale a distributed, multi-national DevOps organization — DevOps Architects, Engineers, and Site Reliability specialists — supporting internal and external customers.
▪ Own the design, governance, and continuous improvement of automated SDLC/ALM solutions across the global project portfolio.
▪ Set enterprise-wide standards and governance for CI/CD pipeline design and implementation, including project delivery pipeline architecture, pipeline development, and equivalent modern CI/CD platforms.
▪ Own development infrastructure automation and management strategy, including Infrastructure-as-Code and Configuration-as-Code (IaC/CCA) practices across tools such as Terraform, Ansible, or SaltStack.
▪ Drive enterprise cloud infrastructure and architecture strategy, including container orchestration and management (e.g., Docker, Kubernetes) across on-prem, hybrid, and multi-cloud environments.
▪ Own global incident and production-support governance, driving structured troubleshooting, root-cause analysis, and preventive/corrective action across projects.
▪ Evaluate, select, and govern the adoption of new DevOps technologies and tools, ensuring reuse, standardization, and consistency across globally distributed teams.
▪ Define and reinforce enterprise DevSecOps standards, embedding security, compliance, and data-privacy requirements into pipelines and infrastructure automation.
▪ Define and govern enterprise-wide adoption of AI-augmented DevOps and SRE practices, including AI-assisted pipeline authoring, anomaly detection, and incident triage.
▪ Own budget, staffing, org design, and vendor/tooling decisions for the global DevOps function, optimizing cost, coverage, and the onshore/offshore delivery mix.
▪ Build organizational capability through hiring, mentoring, career development, and succession planning for DevOps Architects, Engineers, and emerging leaders.
▪ Own executive-level reporting on DevOps health, automation maturity, incident trends, and infrastructure risk across the global portfolio.
▪ Maintain comprehensive technical documentation standards and drive knowledge-sharing practices across a multi-national, multi-project DevOps organization.
Must Have Skills & Qualifications
Experience & Background
▪ 15+ years of experience in DevOps, infrastructure, or platform engineering, including 5+ years in a Director, Senior Manager, or Head of DevOps capacity leading global, multi-national teams.
▪ Proven track record owning DevOps strategy and standards across multiple concurrent projects, or business units at enterprise scale.
▪ Experience leading distributed, multi-national DevOps teams facing both internal and external customers.
▪ Demonstrated experience partnering with senior Engineering, Architecture, Security, and Product DevOps leadership on toolchain strategy, infrastructure investment, and technology adoption decisions.
Technical & Functional Skills
▪ Deep knowledge and understanding of SDLC/ALM architecture and processes, and proven experience governing them across multiple projects and teams.
▪ Strong expertise in Continuous Delivery/Deployment and Continuous Integration (CI/CD) solution design, development, and implementation at enterprise scale.
▪ Excellent knowledge of Jenkins internals and pipeline development with Groovy, or equivalent enterprise CI/CD platform expertise, with the ability to set standards across a global organization.
▪ Strong experience with high-level procedural/OO languages and scripting languages used in DevOps automation and tooling.
▪ Strong experience with Infrastructure-as-Code/Configuration-as-Code (IaC/CCA) solutions such as Terraform, Ansible, or SaltStack, and driving their adoption across teams.
▪ Strong experience with containers and container orchestration/management tools (e.g., Docker, Kubernetes) at enterprise scale.
▪ Expertise in cloud infrastructure and architecture across major providers (preferably Microsoft Azure), including multi-cloud and hybrid strategies.
▪ Ability to set organization-wide standards for root-cause analysis and preventive action.
AI-Related Expectations
▪ Define and drive the enterprise strategy for AI-augmented DevOps and SRE practices, including AI-assisted pipeline authoring, infrastructure-as-code generation, anomaly detection, and incident triage.
▪ Establish governance, review discipline, and usage guardrails for AI-assisted outputs across the global DevOps organization.
▪ Champion AI literacy and capability-building across DevOps leadership and teams while ensuring human validation, security review, and correctness remain non-negotiable.
▪ Ensure AI adoption within DevOps follows approved privacy, security, and responsible-AI guidelines across all geographies.
Cloud & Infrastructure Awareness
▪ Deep, strategic understanding of cloud-hosted and SaaS delivery models, environment strategy, and release cadence, and their implications for infrastructure and pipeline design.
▪ Ability to guide global teams on multi-environment strategy (Dev, Test, UAT, Production) and configuration-driven, environment-specific automation.
▪ Awareness of how distributed, containerized, and elastic environments shape scalability, observability, and infrastructure risk at scale.
Communication & Leadership
▪ Excellent communication skills and a strong team-player orientation, with the ability to work effectively in a multi-national team facing internal and external customers.
▪ Strong people-leadership capability, including building high-performing global DevOps teams, mentoring senior engineers and architects, and developing future DevOps leaders.
▪ Excellent written and spoken English, with the ability to communicate DevOps strategy, risk, and progress clearly to senior leadership and stakeholders.
▪ Demonstrated change-management experience, with the ability to align diverse global stakeholders around shared DevOps standards and practices.
Personal Attributes
▪ Strong technical foundation and technological drive, with the credibility to engage hands-on when needed.
▪ Strong self-learner with the ability to adopt and succeed in a fast, dynamic, and evolving technology environment.
▪ Strategic thinker with strong ownership and accountability for global DevOps outcomes and infrastructure health.
▪ Collaborative leader who builds trust across geographies, functions, and levels of seniority.
Preferred / Good to Have
▪ Experience implementing and integrating new technologies across a large, distributed engineering organization.
▪ Cloud, Kubernetes, or DevOps-related certifications (e.g., AWS/Azure/GCP, CKA, or equivalent).
▪ Experience establishing or scaling global DevOps Centers of Excellence.
▪ Exposure to enterprise, regulated, or insurance-technology environments.
▪ Willingness to travel and support global stakeholders and teams across time zones as required.
