Director Internal Audit, UK & Europe

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences. The Director Internal Audit, UK & Europe is a member of Senior Audit Leadership Team and contributes to the value of the Group Internal Audit function by leading internal audit assurance and advisory activities for the UK & European businesses, to achieve the Group Internal Audit objectives, mission and vision. Group Internal Audit Mission To protect and grow Paysafe’s value by providing objective, risk-based assurance, insight and advice to management to drive ongoing improvement in governance, controls and management of current and emerging management and controls. Group Internal Audit Vision Rapid and reliable insights and assurance. Essential Responsibilities: Representing IA at the regulated entity Board meetings for UK entities (PFSL/PSCL/Skrill) and EEA (PPSL1 & PPSL2). Proactively identifying improvement opportunities related to the quality and compliance of internal audit deliverables and owning initiatives to ensure improvements are implemented. Acting as a core part of the IA leadership to drive change and add value through our work. Liaising with third party audit service providers and other internal/external partners of Internal Audit in order to ensure audit work is conducted effectively and efficiently; monitoring the performance of outsourced audit partners and periodically reporting performance outcomes to the CAO. Building an in-house team to promote an ‘internal first’ approach to using internal staff for UK/ EEA audit work. Engaging with local regulators as part of recurring meetings and ad-hoc inspections. Building strong relationships with leadership and developing the optimum risk-based audit plan to cover the UK/EEA regions with sufficient coverage of mandatory and risk-based audit topics. Maintaining and continuously improving standard audit documentation supporting regular/recurring internal audit engagements. Essential Competencies: PROFESSIONAL ETHICS Speaks with authority on Paysafe’s key policies, practices and procedures. Assesses and fosters the ethical climate of senior management. Discusses ethical conflicts with Paysafe senior management. INTERNAL AUDIT MANAGEMENT Articulates clear expectations and business goals and links these to Paysafe’s strategy. Provides opportunities and proactive input in the development and career needs of others. Manages relationship with third party audit firms when working under co-sourcing model to ensure audit objectives are covered in accordance with the audit plan and budget. PROFESSIONAL INTERNAL AUDIT STANDARDS (IIA/ISACA) Monitors the effective implementation of the IIA/ISACA professional audit standards. Actively contributes to the Internal Audit quality assurance and improvement program to ensure it meets objectives as defined in the Internal Audit Charter, and takes proactive action to address variances where these arise. GOVERNANCE, RISK AND CONTROL Educates senior management on best practices in governance, risk and control. Contributes to the development of risk-oriented culture within Paysafe. BUSINESS ACUMEN Has substantial knowledge of industry-specific expertise, trends, risks and strategy. COMMUNICATION Communicates effectively to influence senior management on Internal Audit perspective and value of deliverables. PERSUASION AND COLLABORATION Adept at establishing trust and credibility with different stakeholders, whether these be external, senior management, second line governance functions or first line business functions, to enable audit reports to be produced and audit work to be executed to a high standard with minimal support from CAO. CRITICAL THINKING Utilizes benchmark research to support decisions and key messages. I NTERNAL AUDIT DELIVERY Balances Internal Audit quality and compliance standards, resource constraints and stakeholder demands, to drive on-time audit delivery. IMPROVEMENT AND INNOVATION Champions change, continuous improvement and innovation and supports others in the pursuit of these. Implements change programs across the Internal Audit function/team. Identifies potential audit engagement issues and suggests any necessary adjustments. What we’re looking for: Strong academic record, including bachelor or higher degree equivalent. Industry-recognised audit or security certification such as CISA/CRISC/CGEIT/CISSP/CIA (IT), CPA/CIA/CFE/MBA (Finance, Compliance and Financial Crime, Operations), PMP (Projects). 10+ years of experience in a senior role in internal audit, security, risk, compliance or other assurance discipline, working within a global function. 5+ years of experience in Financial Services sector. A deep understanding of payment services products, associated risks and governance models. Desired: Big 4 background. Payments/EMI background We offer in return: The opportunity to write the history of a leading and growing multinational company Tailor-made training and ongoing development to help you enhance your skills in the field of online payments Multiple career progression opportunities in a dynamic in-house business Environment where product expertise, professional and personal commitment are rewarded Competitive remuneration and social benefits package (25 days annual paid leave, 4 days paid volunteering time a year through our Paysafe Giving initiative, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs) Fun and collaborative working atmosphere Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion. Send your CV in English. Only shortlisted candidates will be contacted for an interview. Wondering how our interview process looks like now? Learn more here: https://bit.ly/paysafeinterviews Equal Employment Opportunity Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.