Director Product, Risk & Compliance

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences. We are seeking an experienced Director of Product to lead the development and evolution of our Risk & Compliance Platform. This platform is a foundational capability for the business, enabling not only internal teams but also supporting the scaling of Risk & Compliance as a service to external customers and partners. It provides standardised APIs, workflows, and configuration layers that allow risk controls to be embedded consistently across products and markets. The Director will be responsible for defining the platform’s product strategy, driving execution, and ensuring it enables scalable, consistent, and auditable risk outcomes across a growing, multi-product ecosystem. What to expect: Product strategy Define and evolve the Risk Platform product strategy Translate regulatory, operational, and business needs into a clear product roadmap Ensure alignment with company growth, regulatory expectations, and externalisation of risk capabilities Platform Capability Definition Own the design and evolution of platform capabilities, including: Risk decisioning and controls; Restrictions, recovery, and remediation flows Shared primitives (identity, signals, policies, orchestration) Define clear product abstractions that support reuse across products and use cases Ensure consistent risk behaviour across geographies and product lines API & Platform Design Drive development of standardised APIs and integration models Ensure the platform provides a single, coherent interface for all risk-related interactions Maintain strong governance around: versioning, compatibility, auditability Product Delivery & Execution Lead a team of Product Managers across platform domains Partner closely with Engineering leadership to deliver platform capabilities Own prioritisation of the platform backlog Ensure delivery meets expectations for scalability, reliability, and compliance Adoption & Integration Drive platform adoption across internal product teams and external use cases Enable integration through well-defined, reusable interfaces Minimise bespoke implementations and fragmentation across the organisation Platform as a Service (Internal & External) Ensure the platform supports risk and compliance capabilities as a service, both: Internally (to product teams); Externally (to partners and customers where applicable) Define capabilities that scale across: Multiple products; Multiple geographies; External integration contexts Product Quality & Consistency Ensure risk decisions and outcomes are: Consistent, Explainable, Auditable Maintain integrity of platform behaviour and data models Continuously improve platform performance and reliability To be successful you need to have: Experience Proven experience as a Product Leader (Director level or equivalent) Strong track record building platform products (APIs, shared services, developer platforms) Experience in risk, compliance, fintech, or regulated environments preferred Experience working across complex, multi-team organisations Skills & Capabilities Strong product strategy and platform thinking Deep understanding of API-driven architectures and scalable systems Ability to simplify complex domains into clear, reusable abstractions Strong stakeholder management across technical and non-technical audiences Outcome-oriented and data-driven decision-making We offer in return: The opportunity to write the history of a leading and growing multinational company Tailor-made training and ongoing development to help you enhance your skills in the field of online payments Multiple career progression opportunities in a dynamic in-house business Environment where product expertise, professional and personal commitment are rewarded Competitive remuneration and social benefits package (25 days annual paid leave, 4 days paid volunteering time a year through our Paysafe Giving initiative, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs) Fun and collaborative working atmosphere Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion. Send your CV in English. Only shortlisted candidates will be contacted for an interview. Wondering how our interview process looks like now? Learn more here: https://bit.ly/paysafeinterviews Equal Employment Opportunity Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.