Director, Master Data Operations & Stewardship

At Aristocrat, we are dedicated to bringing happiness to life through the power of play. As a leader in gaming content and technology, we aim to build an inclusive and innovative environment where employees can grow. Joining our team means becoming part of a dynamic organization that values talent, collaboration, and outstanding performance. The Director, Master Data Operations & Stewardship position offers an outstanding opportunity to lead a new six-role group within Digital Operations. This role transforms enterprise data governance into trusted master data and measurable business results. It is essential to our mission, ensuring flawless data quality and stewardship while working with global teams to reach ambitious goals.

What You'll Do

• Lead the Master Data Operations & Stewardship team, setting priorities, goals, and accountability across Customer Master, Product Master, data quality, remediation, and PTR operations.
• Design and run the operating model, including stewardship workflows, issue intake, prioritization, escalation paths, and service levels.
• Establish clear operating boundaries with the Chief Data Office, Group IT, and business functions so that governance, platforms, and operational ownership are distinct and well coordinated.
• Deliver year-one targets, including 90% strategic customer hierarchy coverage, a 50% reduction in duplicate customers, 95% Product Master completeness, a 75% reduction in aged critical issues, a 30% reduction in manual reconciliation effort, and a positive PTR Health trend.
• Deliver Customer 360 proof points and the canonical product model in partnership with business and technology teams.
• Report data-quality scorecards, progress, and value realization to Digital Operations leadership and business stakeholders.
• Prepare governed customer and product data domains to support AI-enabled workflows.
• Hire, develop, and lead team members across Las Vegas and India, including transition of the Global PTR role.

What We're Looking For

• Bachelor's degree in information systems, business, data management, or a related field.
• 10+ years of experience in master data management, data governance, or data operations, including 3+ years leading teams.
• Hands-on experience leading customer and/or product master data in CRM and ERP environments (Salesforce and SAP or Oracle preferred).
• Experience building data-quality scorecards, stewardship processes, and remediation programs with measurable results.
• Solid understanding of data platforms and MDM tooling such as Snowflake, Salesforce Data Cloud, Informatica, or similar.
• Experience leading or coordinating offshore or globally distributed teams.
• Strong stakeholder leadership skills and the ability to translate data issues into business impact.
• DAMA CDMP or similar data-management certification preferred.

This job description may have been reviewed and enhanced using AI-assisted tools to improve clarity, consistency, and inclusivity. All final content, role requirements and hiring decisions remain subject to human review and approval by Aristocrat.

Compensation Philosophy

We offer a comprehensive pay and benefits package designed to stay competitive in the market, support your wellbeing, and recognise your contribution to our success. Our approach is underpinned by a pay-for-performance belief in rewarding individual impact. Your specific compensation package will be determined by factors such as your skills, experience, qualifications, and location.

Depending on your role and location, you may be eligible for annual bonuses and incentives, health and wellbeing benefits, paid time off, retirement plans, insurance coverage, and other local or statutory benefits.

Specific details about compensation and benefits for this position will be discussed during the recruitment process.

About Aristocrat

Aristocrat Leisure Limited (Aristocrat) is a global entertainment and content creation company powered by technology to deliver world-leading casino and mobile games. Listed on the Australian Securities Exchange (ASX), Aristocrat (ASX code: ALL) is headquartered in Sydney, Australia, with over 7300 employees working in more than 20 locations across the globe. Aristocrat offers a diverse range of products and services including electronic gaming machines, casino management systems, mobile games and online real money games, including iLottery.

Aristocrat has seven corporate functions and three reporting segments that span regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money gaming (Aristocrat Interactive). Our game and product portfolios collectively entertain millions of players worldwide every day.

Across our global enterprise, Aristocrat aims to create long-term sustainable value for all stakeholders by upholding our core values and producing the world’s best gaming content. Our people-first mindset prioritises the safety and wellbeing of our people. We have ambitions to be an industry leader in responsible gameplay and we invest in employees’ development and offer career pathways, so they have what they need to do their best work at Aristocrat.

Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us every day. We are excited about the future of Aristocrat and united by our mission and we invite everyone to join us as we bring joy to life through the power of play!

Employment Equality Statement

Aristocrat Leisure Limited or its affiliates worldwide provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to any protected characteristic, such as race, color, sex, religion, national origin, physical or mental disability, genetic characteristic, pregnancy, breastfeeding or related medical condition, sexual orientation, gender identity, gender expression, ancestry, citizenship, age, marital, military and veteran status, or any other characteristic prohibited by local, state/provincial or federal law.

If you need assistance or accommodation applying for a position, please reach out to helpdesk-recruiting@aristocrat.com.

Empowering a Sustainable Future

At Aristocrat, sustainability is embedded in our strategy, operations and the values and culture of our teams across the globe.

Our Sustainability report provides information on the progress we’ve made each year, across our four strategic sustainability pillars – Good Governance & Responsible Business, Empowering Safer Play (formerly responsible gameplay), Operational Sustainability & Climate, and People & Community.

You can read more about our progress here: https://www.aristocrat.com/sustainability/