Director of Business Operations

This role supports the mission to Share Christ – Love People by providing operational product support by working internally to help the Joyce Meyer Ministry business and systems operate in excellence, ensuring consistency in testing, training, support and documentation.

We continue to create and innovate new ways to promote unchanging truth of the Gospel of Jesus Christ. We help those who are hurting in practical ways that make a difference. The ministry has 5 Core Values. They are Love, Faith, Unity, Excellence, and Integrity. Joyce Meyer Ministries believes that you and your family are important. We believe that when you know you are valued, you help to make Joyce Meyer Ministries a better place to work and ensure a positive environment that supports the mission to Share Christ | Love People.

Responsibilities:

• Plan and direct activities of the Business Operations Group including prioritization of work, staff development and strategic direction
• Manage Business Operations product owners’ responsibilities and provide oversight for User Acceptance Testing functions by setting and reviewing quality standards
• Make recommendations to Operations Directors and Managers to maximize the efficiencies of the Joyce Meyer Ministry Operations Division
• Drive continuous improvement through monitoring, coaching, and developmental training
• Advocate for Operational Departments by coordinating and communicating suggestions for software enhancements
• Ensure work flows, application integration, business processes, and departmental processes are created and kept up to date
• Develop the operational talent pool through optimizing the skills of the team and creating an engaged and productive workforce
• Collaborate with Operations Directors and Managers to ensure delivery of overall business plans and defined metrics
• Responsible for business continuity and succession planning within the unit
  
  

• 3+ years of work-related experience
• Knowledge of the business integrations with Operational systems like Microsoft Navigator
• Experience with Customer Relations Management
• Experience with Salesforce & Intelemedia
• Knowledge of Software Development Life Cycle
• Ability to think critically and rationalize logically through business issues
• Ability to correlate the business problem to the technical solution
• Ability to learn quickly and adjust to process and software changes
• Ability to maintain an eye for detail even in high pressure situations
• Excellent organizational skills

Education:

• Bachelor’s Degree in business-related field, preferred

We’ve got you covered with perks:

• Mission-driven job that also pays
• Medical Plan with no out-of-pocket premiums
• Generous HSA contributions
• Free Dental
• Free long-term disability and life insurance
• Wholistic Wellness Program
• Employee Assistance Program for you and your family
• 403(b) generous matching
• Discount on ministry resources
• Options to work from home with a hybrid work environment
• Paid time off
• Professional Development
• Tuition Reimbursement

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