Director of District Management Consulting (DMC)

Job Title: Director, District Management Consulting Group (DMC)

Classification: Full Time, Exempt

Location: Remote or Temecula, CA

Salary Range: $150,000 - $210,000

Supplemental Compensation: Eligible for annual bonus and participation in the Company’s Stock Appreciation Rights (SARs) program.

NBS has standard office hours of Monday through Friday 8 a.m. – 5 p.m. PST with the option to work a Compressed Work Week (9/80) schedule.

Summary:

NBS is currently seeking a strategic and results-driven Director of District Management Consulting (DMC) to lead our cornerstone department. DMC provides comprehensive administration of Special Financing Districts, including data management, financial analyses, calculation of taxes, assessments and fees, and client services. This position will leverage the expertise of an established technical team while strengthening operational performance, financial accountability, and employee development.

As a key member of the leadership team, the Director is accountable for departmental performance, client satisfaction, and sustainable growth. This role will translate business objectives into actionable strategies, optimize resources and processes, develop high-performing teams, and foster a culture of accountability and continuous improvement to ensure exceptional service delivery and long-term organizational success.

Essential functions:

1. Financial Leadership

Develop and execute annual department business plans aligned with NBS strategic priorities, including revenue, expense, profitability, staffing, capacity, and growth objectives. Regularly evaluate actual performance against plan, and identify emerging risks and opportunities. Take timely corrective action when financial or operational performance deviates from expectations. Directors are accountable not only for identifying and reporting unfavorable results, but for developing and executing appropriate strategies to improve performance. Participate in company strategic planning, leadership meetings, retreats and other organizational planning activities. Translate company strategy into clear department priorities, initiatives, and performance expectations.

2. Revenue Growth & Business Development

Develop and maintain strong relationships with existing and prospective clients. Identify opportunities for new business and expansion of existing relationships, support cross-selling of NBS services, and actively contribute technical expertise and market knowledge to business development efforts. Partner with Revenue/Business Development resources in pipeline development, opportunity qualification, pursuit strategy, proposals, presentations, pricing and post-pursuit analysis. Ensure the department maintains appropriate visibility into future work and participates actively in developing opportunities necessary to achieve revenue objectives. Represent NBS within relevant professional and industry communities and maintain awareness of market conditions, competitors, client needs and emerging opportunities.

3. Client & Engagement Leadership

Provide strategic oversight of client engagements to ensure high-quality delivery, strong client relationships and appropriate financial performance. Serve as an executive-level relationship resource for strategically important clients while developing team members to manage day-to-day client and project responsibilities. Ensure engagements are appropriately scoped, staffed and managed and that significant scope, quality, financial or client concerns are identified and addressed promptly. Maintain sufficient visibility into client needs and department work to identify emerging risks, opportunities and changes in demand.

4. Team Leadership & Capability

Build and lead a high-performing team with the capabilities and capacity needed to meet current and future business needs. Establish clear expectations, provide timely coaching and feedback, develop employees and emerging leaders, and address performance concerns appropriately. Ensure the department has effective technical training, knowledge transfer and development practices that enable employees to grow in proficiency, independence and responsibility. Partner with HR and company training resources on training structure, tools and delivery while maintaining department ownership of technical knowledge and capability. Anticipate workforce needs and align staffing skills and resources with business demand, financial objectives and strategic priorities. Effectively deploy talent, develop bench strength and succession capability, and adjust resources as business needs evolve.

5. Operational & Organizational Leadership

Continuously evaluate department operations, processes, and service delivery practices to improve quality, efficiency, scalability and client experience. Champion the effective use of technology, automation and AI to improve productivity, knowledge management, training and service delivery, and foster an environment where innovation and continuous improvement translate into measurable business results. Lead effectively through change, communicate decisions clearly, and balance department needs with the broader interests and strategic objectives of NBS.

Knowledge/Skills/Abilities:

· Minimum of 10 years of progressively responsible experience in professional services, consulting, business operations, or a related field, including at least 7 years of proven leadership experience with responsibility for departmental financial performance, staff development, operational efficiency, and client relationships. Demonstrated success managing budgets, improving profitability, developing high-performing teams, and leading organizational change. Experience in public-sector consulting or local government is preferred but not required.

· Strong business, financial and operational acumen.

· Demonstrated ability to lead a profitable professional services practice, or comparable business function.

· Strong understanding of revenue, expenses, profitability, utilization, staffing and resource management.

· Demonstrated ability to develop people, build organization capability and hold others accountable for performance.

· Ability to translate strategy into executable plans, priorities and measurable results.

· Strong analytical, problem-solving and decision-making skills.

· Ability to make sound and timely decisions with incomplete information.

· Strong client relationship and executive communications skills.

· Demonstrated ability to lead through change and manage competing priorities.

· Ability to collaborate effectively across organizational boundaries.

· Sound judgment, integrity, accountability, and emotional intelligence.

· Curiosity and willingness to leverage technology, tools and other resources to improve business performance.

· Education may vary; a degree in business or public administration, finance, or law is preferred, but not required.

NBS Benefits:

We offer a full line of benefits including the following:

· Employee Stock Ownership Program – 100% Employee Owned

· 401k Plan with a generous employer match

· Medical and Dental Insurance coverage is paid in full for the employee.

· Paid Vacation, Sick, Holidays, and Volunteer time.

· Life insurance covering the employee in the sum of $100,000, is paid in full by NBS.

· Short- and long-term disability insurance for the employee is paid in full by NBS.

About NBS:

NBS is a consulting firm helping communities fund tomorrow. We typically work directly for government agencies, such as cities, school districts, and special districts, but also consult with a variety of non-profit and private entities. In addition, NBS licenses its proprietary software, called D-FAST®, to local government agencies nationwide. The primary office is in Temecula. We are a 100% employee-owned company with roughly 55 employees. We have been in business since 1996 and have been growing consistently and responsibly ever since. We pride ourselves in what we do for our communities, as well as our great work environment, growth opportunities, personal and professional development, and excellent benefits.