Director of E-Commerc

Company Description Pusat Sumber Daya Mineral, Batubara, dan Panas Bumi is a resource center focused on minerals, coal, and geothermal energy, supporting sustainable development and responsible resource management. The organization provides data, analysis, and guidance to public and private stakeholders in the energy and mining sectors. It is committed to transparency, innovation, and the use of technology to improve access to information and decision-making. Team members collaborate across disciplines and geographies to advance projects that have long-term environmental, economic, and social impact. The work environment values integrity, continuous learning, and inclusive collaboration.
Role Description The Director of E-Commerce will lead the development and execution of the organization’s online commercial strategy, ensuring that digital channels effectively support resource-related services, publications, and stakeholder engagement. This part-time, hybrid role is based in Abu Dhabi Emirate, United Arab Emirates, with a mix of on-site collaboration and work-from-home flexibility. Day-to-day responsibilities include defining e-commerce objectives, overseeing online platforms and user journeys, and coordinating with technical and content teams to optimize product listings, information architecture, and digital transactions. The Director will monitor performance metrics, manage budgets, and ensure compliance with relevant regulations and internal policies, while identifying opportunities for new digital offerings and partnerships. The role also involves mentoring team members, improving internal processes, and presenting clear updates and recommendations to senior leadership.
Qualifications

• Demonstrated leadership experience in e-commerce strategy and operations, including oversight of online sales channels, digital product portfolios, and customer experience optimization.
• Strong skills in digital business analysis, including use of analytics tools to track performance, interpret data, and drive evidence-based improvements to platforms and campaigns.
• Experience collaborating with IT, design, and content teams to manage websites or platforms, ensuring usability, accessibility, security, and reliability.
• Knowledge of online payment processes, data privacy considerations, and regulatory requirements related to digital commerce, preferably within an international or public-sector context.
• Excellent stakeholder management, communication, and negotiation skills, with the ability to work effectively across cultures and disciplines and to present complex information clearly.
• Proven ability to work in a hybrid environment, balancing remote work with on-site responsibilities in Abu Dhabi Emirate, United Arab Emirates.
• Bachelor’s degree in business, marketing, information systems, or a related field; an advanced degree or relevant professional certifications in e-commerce or digital business are an advantage.
• Experience or strong interest in the energy, mining, or natural resources sectors is beneficial, along with commitment to ethical, sustainable, and inclusive practices.