Director of Engineering, Developer Infrastructure

About Fullscript We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care. That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment. We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better. This is your invitation. Bring your ideas, your grit, and your care for people. Join us and shape the future of care. The Role We’re looking for a Director of Engineering to lead high-impact engineering teams and shape the future of Fullscript’s platform. You’ll drive technical vision, scalability, and innovation, ensuring our technology empowers practitioners to provide better patient care. As a strategic and hands-on leader, you’ll guide engineering teams, managers, and cross-functional partners to deliver exceptional products and infrastructure. Your role is to enable teams to move quickly, solve complex technical challenges, and ensure our systems scale to meet growing demand. This role bridges the gap between infrastructure teams and product engineering, focusing on developer productivity, system reliability, and scalability What You'll Do Define and execute the technical vision, architecture, and roadmap for multiple engineering teams. Lead, mentor, and scale engineering teams, fostering a culture of collaboration, learning, and impact. Ensure technical excellence by establishing best practices in engineering, security, and performance. Support platform growth while maintaining system reliability, scalability, and maintainability. Collaborate with executives to align engineering priorities with business objectives. Champion strong engineering practices, including managing technical debt, observability, and long-term maintainability Foster a culture of accountability, ownership, and continuous improvement, incorporating learnings from launches and retrospectives What You Bring Experience leading engineering teams that build customer-facing applications at scale Strong track record in growing and mentoring technical leaders and senior engineers Proven ability to drive collaboration across engineering, product, design, and data teams. The ability to own team outcomes end-to-end, balancing delivery, quality, and long-term technical health Broad technical fluency across your team’s domain, with the ability to engage in design discussions and guide technical decision-making Strong execution skills - you can forecast, communicate progress, manage risk, and adapt plans as needed What You Get Ability to work Wherever You Work Well* Flexible Paid Time Off program Fullscript’s RRSP match program Stock Options Custom benefits package (medical, dental, vision) with HSA Discount on Fullscript catalog of products for family & friends Training budget and company-wide learning initiatives Employee Wellness Programs (including no meeting Wednesday) *Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office - whether that’s in-office, at home, or a bit of both 🐶🏡 Why Fullscript Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door. What to Know Before You Apply We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page. A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly. Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at [email protected]. All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws. We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S. Learn More www.fullscript.com @fullscriptHQ on instagram Let’s make healthcare whole