Director of HR Operations, HRIS and Analytics (US)

Director of HR Operations, HRIS and Analytics (US)

Reports to: Senior Vice President, Global HR

Full-time; Hybrid schedule; Remote with 2 to 3 days in Pittsburgh (East Liberty) office

Flexible workdays, typical 9am to 5:30pm EST with early morning or occasional evening meetings a few days per month given various time zone considerations in US and Asia.

Direct reports: Payroll and Recruiting Manager (West Coast), with potential for a second direct report in future.

Role Summary

The Director of HR Operations, HRIS and Analytics provides direct support to the Senior Vice President Global Human Resources; and leads HR operations, payroll and recruiting, HR information systems, and people analytics for the US workforce. This role ensures HR processes and payroll run accurately and in compliance with US requirements, that the 401(k) plan is administered and audited to fiduciary standards, that HR systems support business needs and data quality, corporate reporting requirements are met, and a first-time HRIS implementation project is prioritized. This is a unique and new role for the organization with managerial and individual contributor components and may change in design and scope as business needs dictate.

Key Responsibilities

· HR Operations: Oversee US HR service delivery and employee lifecycle processes (hire to retire), standardized processes, and drive compliance with US employment regulations. Establish, enhance, and maintain HR document management process / policy.

· 401(k) Plan: Lead the Payroll and Recruiting Manager and hold overall operational responsibility for the 401(k) plan, including plan administration, recordkeeper and vendor oversight, enrollment and contribution processing, and participant communications. Partner with the Corporate Plan Administrator, Finance, and Legal, on ERISA fiduciary duties, and all administrative requirements.

· Audit Compliance: Own HR and payroll audit readiness across the US, including SOC 2 compliance, internal audits, external audits, and 401(k) plan audits. Maintain

documented controls, manage audit requests and remediation plans, and track findings to closure.

· Payroll: Lead the Payroll and Recruiting Manager, overseeing US payroll operations, including federal, state, and local tax compliance, wage and hour rules, and payroll audits. Ensure accuracy and on-time delivery of every pay cycle.

· Recruiting Operations: Lead the Payroll and Recruiting Manager and oversee recruiting processes, the applicant tracking system, and hiring metrics (time to fill, cost per hire, offer acceptance, others TBD). Support hiring managers with process efficiency and standardization.

· HRIS: Own the HR technology roadmap and the HRIS Global Implementation Project, including hands-on execution.

· People Analytics and Reporting: Support Senior Vice President Global Human Resources on all internal and external reporting, with significant emphasis on headcount reporting – open and filled. Build US HR reporting and dashboards. Deliver workforce insights (headcount, attrition, diversity, hiring, payroll cost, retirement plan participation, TBD).

· Team Leadership: Lead, develop, and set goals for the Payroll and Recruiting Manager. Embrace collaboration within the US team and globally. Participate in and lead meetings.

· Stakeholder Partnership: Work with all functional leaders on policy and alignment.

· Continuous Improvement: Identify automation and efficiency opportunities, and measure service levels and operational KPIs.

· Additional Responsibilities: Complete various assignments and projects as needed.

Qualifications

· Bachelor's degree in HR, Business, Information Systems, Accounting, or a related field (Master's preferred)

· 7+ years of HR experience, including at least 5 years in HR operations and HRIS with direct leadership of Payroll and Recruiting.

· Working knowledge of US payroll processes, tax compliance, and wage and hour regulations

· Experience managing a 401(k) plan, including recordkeeper oversight, ERISA requirements, and plan audits

· Experience supporting internal and external audits of HR, payroll, or benefits processes, with a strong understanding of internal controls

· Hands-on experience with a major HRIS and payroll platform. Ideally experience with Workday, PEOs (Trinet) and Oracle Fusion

· Experience with an applicant tracking system and recruiting metrics

· Strong analytical skills and experience with HR reporting tools

· Proven change management and project delivery skills

· Excellent communication skills and the ability to influence senior executives

· Exceptional multi-tasking abilities, flexibility and adapatability

· Ability to manage multiple priorities and projects simultaneously