Director of Human Resources

Job Description:

DIRECTOR OF HUMAN RESOURCES

GENERAL SUMMARY

The Director of HR is responsible for managing the day-to-day execution of Etherio's human resources programs while building and maintaining trust throughout the organization. The position reports to the VP of Human Resources and serves as a business division's first point of contact for HR needs, partnering closely with other HR team members to deliver support — from workforce planning and recruiting support to employee relations, engagement, and benefits. This is an individual contributor role with no direct reports. The Director of HR demonstrates hands-on execution, sound judgment, and dedicated partnership within their own Etherio Corporate HR Team as well as the assigned division.

ESSENTIAL FUNCTIONS

General

• Serve as the division's trusted, first point of HR contact for managers and employees, providing guidance on policies, procedures, and best practices for day-to-day needs.

• Manage division employee relations matters end to end, including day-to-day coaching, in partnership with the VP of HR.

• Administer and continuously contribute to the improvement of core HR processes in conjunction with HR Team — onboarding, offboarding, performance management, leave administration, and employee documentation.

• Maintain accurate employee records and HRIS data; generate reports and metrics to support informed decision-making.

Talent Acquisition, Onboarding, and Workforce Planning

• Partner with the Talent Acquisition Manager in full-cycle recruiting for the division — requisitions, screening, and offer management.

• Provide support to Talent Acquisition Manager and hiring managers to build role scorecards and interview plans in alignment with HR practices that identify strong, value-aligned candidates.

• Deliver a consistent, engaging onboarding experience that sets new hires up for success and reflects the Etherio Way.

Compliance and Policy Administration

• Ensure consistent application of Etherio HR policy and maintain compliance with multi-state employment law given the division's distributed workforce.

• Help maintain and update the employee handbook, HR policies, and standard operating procedures.

• Support audits, recordkeeping, and reporting requirements (EEO, ACA, and similar) in partnership with the VP of HR.

Performance, Engagement, and Retention

• Support performance review cycles, goal setting, and development planning.

• Support engagement and retention — contribute to the design of initiatives, surveys, and action-planning that strengthen culture and reduce turnover.

• Work with the VP of HR on training and development programs that build manager capability and foster employee growth.

Total Rewards and HR Projects

• Support administration of compensation and benefits programs, including annual open enrollment and salary review cycles.

• Partner with the VP of HR on special projects, process improvements, and HR systems.

• Contribute HR expertise to broader organizational initiatives, ensuring the people considerations are reflected in business decisions.

MINIMUM AND PREFERRED QUALIFICATIONS

Minimum Qualifications

• 8+ years of progressive HR generalist experience.

• Bachelor’s degree in human resources, Business Administration, or a related field, or equivalent professional experience.

• Strong working knowledge of employment law and HR compliance requirements.

• Excellent judgment and discretion when managing confidential information.

• Proven ability to build trust and credibility with employees and leaders at all levels.

• Strong organizational skills with the ability to manage multiple priorities independently.

• Proficiency with HRIS platforms, Microsoft Office, and virtual collaboration tools such as Microsoft Teams.

• A collaborative, empathetic approach consistent with the Etherio Way — dependability, professionalism, integrity, and respect for others.

• Experience supporting multiple business units or a distributed workforce.

Preferred Qualifications

• PHR, SPHR, SHRM-CP, or SHRM-SCP certification.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Etherio retains the right to change or assign other duties to this position.

WORKPLACE LOCATION REQUIREMENTS

The position is Hybrid and/or Remote.

TRAVEL REQUIREMENTS

Occasional travel up to 2-3 times per year.

SCHEDULING REQUIREMENTS

• Occasionally requires flexibility in scheduling, such as the ability to work evenings and weekends to meet company needs.

• Flexible scheduling during peak HR periods.

ESSENTIAL PHYSICAL FUNCTIONS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

• Primarily works in an office or remote home-office environment.

• Remains in a stationary position, often sitting, for extended periods while working at a computer.

• Frequently uses computers, video conferencing tools, and other standard office equipment.

• Frequently communicates with employees, managers, and leaders and must be able to exchange accurate information, including in virtual meetings.

• Occasionally lifts or carries items such as files or a laptop, up to 10 lbs.

• Occasional travel (2–3 times per year) may require moving through airports, hotels, and other business venues.

ABOUT ETHERIO

At Etherio, we have a purpose that drives all we do: We create meaningful partnerships, experiences, and connections that fuel growth and accelerate success for our clients and those they impact. Every day, we deliver creative, customer-focused solutions for our corporate and association clients - one meeting, event, or membership experience at a time. We recognize that to deliver that experience for our clients, we have to deliver it for our own team members as well. Whether you work in one of our offices or virtually, we're committed to supporting your learning and growth by providing opportunities for partnerships, experiences and connections that will accelerate your own success. Together we live out our core values, celebrate each other’s wins, learn lessons from our failures, and pursue excellence together.
Benefits include:

• Medical, dental, vision, and more.
• 401(k) with matching.
• Generous paid time off.
• Flexible and hybrid work schedules.

Our approach has earned us many industry awards over our 30+ year history, including 18 consecutive years on the CMI 25 – North America’s Top 25 Meeting & Incentive Companies.

Join us at Etherio and become part of a team where your work has purpose, your growth is championed, and your results are rewarded. If you're excited to help shape exceptional experiences and build lasting connections, we’d love to meet you.

Etherio is committed to embracing diversity and inclusion in our hiring practices and in experiences as team members. Etherio is an equal opportunity employer. We believe that the most effective way to invite and retain a diverse workforce is to build an enduring culture of inclusion and belonging. The Firm does not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact hr@etherio.com.

Welcome Message

Hello, thank you for choosing Etherio! Manage your applications, track progress, and stay updated on opportunities right here.

About Us

At Etherio, we have a purpose that drives all we do: We create meaningful partnerships, experiences, and connections that fuel growth and accelerate success for our clients and those they impact. Every day, we deliver creative, customer-focused solutions for our corporate and association clients - one meeting, event, or membership experience at a time. We recognize that to deliver that experience for our clients, we have to deliver it for our own team members as well. Whether you work in one of our offices or virtually, we're committed to supporting your learning and growth by providing opportunities for partnerships, experiences and connections that will accelerate your own success. Together we live out our core values, celebrate each other’s wins, learn lessons from our failures, and pursue excellence together.