Director of International Operations - Corporate Housing

Alchemy Global Talent Solutions is partnering with a leading international hospitality and serviced accommodation business to recruit a Director of International Operations.

This is a fully remote position based in Argentina, with responsibility for overseeing international operations and guest experience across Europe, Latin America and the USA.

The successful candidate will lead a distributed team, driving operational excellence, service quality and commercial performance across multiple markets. This is a senior, hands-on leadership opportunity for someone who can strengthen operational structures, develop management teams and support the continued growth of an international business.

Key Responsibilities:

• Direct international operations and guest experience, maintaining consistent service standards across all destinations.
• Develop operational strategies, processes and KPIs to improve efficiency and support business growth.
• Lead, manage and develop regional managers and operational teams across multiple countries.
• Oversee the entire guest journey, including service delivery, complaints and escalations.
• Maintain property standards across housekeeping, maintenance, inspections and guest readiness.
• Manage operational budgets, cost control, supplier relationships and financial performance.
• Identify opportunities to improve workflows, productivity and service delivery through technology and automation.
• Monitor business performance and present operational reports and recommendations to senior leadership.
• Oversee the operational launch of new properties and destinations.
• Collaborate with Commercial, Finance, Revenue Management and Technology teams to support wider business objectives.

Candidate Requirements:

• Extensive experience in senior hospitality operations, ideally within serviced apartments, corporate housing, vacation rentals or a related sector.
• Proven experience managing international or multi-location operations.
• Strong track record leading sizeable distributed teams
• Excellent understanding of guest experience, hospitality standards and property operations.
• Experience managing budgets, operational costs, vendors and business performance.
• Strong strategic and commercial thinking, combined with a hands-on management approach.
• Excellent leadership, communication and problem-solving abilities.
• Familiarity with property management systems, guest communication platforms and operational reporting tools.