Director of IT Infrastructure

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Job Title: Director of IT Infrastructure (hybrid- onsite Monday-Thursday)

Location: US-GA-Atlanta (Sandy Springs)

FLSA: Exempt

Job Overview:

Safe-Guard Products International is seeking a forward-thinking Director of IT Infrastructure to lead and elevate our enterprise infrastructure organization. This role requires an exceptional people leader, creative problem-solver, and results-oriented professional who can build a high-performing team, drive modernization, and establish the technology foundation for an AI-enabled enterprise.

The Director will lead Network Engineering, Systems Administration, Database Administration, and Telephony, fostering a culture of technical excellence, innovation, accountability, and continuous improvement. This leader will be responsible for infrastructure strategy, architecture, reliability, and scalability across on-premises and cloud environments.

Working closely with IT Operations, Cybersecurity, Software Engineering & Delivery, Corporate Systems, Data, and AI leadership, the Director will ensure infrastructure is a strategic enabler of business growth, operational efficiency, and technology innovation.

Job Responsibilities:

• Build, mentor, and develop an exceptional infrastructure team, strengthening technical capabilities, leadership depth, and individual performance.
• Establish high standards for accountability, collaboration, problem-solving, and execution.
• Foster a culture of innovation, continuous learning, and creative thinking that challenges conventional approaches.
• Define and execute an infrastructure strategy and modernization roadmap aligned with business priorities and emerging technology requirements.
• Own architecture and engineering standards across networking, systems, databases, telephony, and cloud infrastructure.
• Drive simplification, automation, and technical debt reduction to improve reliability, scalability, efficiency, and agility.
• Prepare infrastructure capabilities for enterprise AI initiatives, including intelligent automation, scalable platforms, and evolving data and compute requirements.
• Ensure secure, highly available, resilient, and cost-effective infrastructure supporting a 24x7 business.
• Translate strategic priorities into measurable results through disciplined execution, clear ownership, and effective resource management.
• Champion proactive problem-solving, root-cause analysis, and sustainable solutions to recurring technical challenges.
• Partner with IT Operations to align infrastructure engineering with monitoring, incident management, change management, and service delivery.
• Drive capacity planning, disaster recovery, infrastructure lifecycle management, and operational performance improvements.
• Partner with technology and business leaders to align infrastructure investments with enterprise objectives and AI transformation initiatives.
• Manage vendor relationships, infrastructure budgets, and technology investments with a focus on value and long-term efficiency.
• Communicate technology strategy, performance, risks, and opportunities effectively to senior leadership.

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

Job Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience.
• 15+ years of progressive IT infrastructure experience, including significant leadership responsibility.
• Demonstrated success building high-performing technical teams, developing talent, and improving organizational execution.
• Strong technical background in enterprise networking, systems administration, database infrastructure, and hybrid cloud environments.
• Proven experience leading infrastructure modernization, automation, and complex technology initiatives.
• Exceptional analytical thinking, creative problem-solving, communication, and leadership skills.
• Strong understanding of infrastructure security, high availability, disaster recovery, and operational resilience.
• Familiarity with AI infrastructure requirements, AI-assisted operations, and emerging technologies preferred.
• Demonstrated ability to drive accountability, continuous improvement, and measurable business outcomes.

Company Benefits:

• Medical, Dental, and Vision Insurance
• Flexible Spending Account
• Health Savings Account
• 401(k) Plan with Company Match
• Company-paid Short-Term and Long-Term Disability
• Company-paid Life Insurance
• Paid Holidays and Vacation
• Employee Referral Program
• Employee Assistance Program
• Wellness Programs
• Paid Community Service Opportunities
• Tuition Reimbursement
• Ongoing Training & Personal Development
• And More!

About Safe-Guard Products International:

Safe-Guard serves Original Equipment Manufacturers (OEMs), top retailers, and independent agents in the automotive finance and insurance industry with the leading Protection Products Platform. Our platform delivers innovative protection products and solutions that protect consumers from the perils of ownership, while providing Finance &Insurance professionals the tools to ignite scalable and sustainable business growth. Safe-Guard’s success is driven by over 850 employees, who serve more than 12,000 dealers and support contract holders across the U.S. and Canada.

For 30 years and counting, our team continues to transform the motor vehicle space, earning a stellar reputation from our partners and peers by providing: 1) the highest quality protection products in the industry, 2) a broad platform of branded product, technology, marketing, and training solutions, and 3) an unwavering commitment to uncomplicated care and customer service.

Safe-Guard Products International is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, or any other status or characteristic protected by federal, state, or local law.