Director of IT PMO

Patterson isn't just a place to work, it's a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

The Director, IT Project Management Office (PMO) is responsible for leading the organization's IT project management office, establishing project delivery frameworks, financial governance, and portfolio management practices that enable successful execution of enterprise technology initiatives. This role is accountable for directing project and program delivery, overseeing financial governance and budgeting, managing vendor and contract relationships, and ensuring projects and programs achieve business objectives, quality expectations, budget commitments, and delivery timelines.

Essential Functions

• Establish enterprise IT project delivery frameworks, governance, policies, standards, and best practices to drive consistent execution and successful delivery of technology programs and projects while balancing governance, flexibility, and speed
• Lead the execution of a portfolio of IT projects and programs over the entire lifecycle, monitoring interdependencies, risks, resource utilization, and delivery performance across multiple regions and locations to ensure achievement of project objectives, timelines, and quality standards
• Drive adoption of RPA (robotic process automation) solutions across PMO and IT finance operations, optimizing delivery frameworks, financial governance processes, and transactional workflows to improve efficiency, accuracy, and scalability
• Provide strategic oversight for project planning, prioritization, workload distribution, and project team effectiveness to align technology investments and delivery commitments with organizational goals and ensure rigorous governance and risk management
• Lead IT financial governance activities, including budgeting (e.g., OPEX/CAPEX budgeting), forecasting, financial reporting, investment allocation, account ledger allocation and budget performance for assigned projects, programs, and portfolio initiatives
• Optimize end-to-end vendor processes, including onboarding, billing, legal contract review, reconciliation, statement-of-work execution, and contract negotiations to ensure effective vendor performance, financial accountability, and business value realization
• Act as the central point of communication between cross-functional project teams, business stakeholders, vendors, and leadership, communicating project status, driving alignment, issue resolution, executive reporting, and program readiness
• Establish reporting and monitoring processes that provide consolidated project, program, and financial performance data to leadership and support informed decision-making across the technology portfolio
• Comply with Company and department policies and standards; performs other duties as assigned

People Management

• Accountable for team staffing and managing direct reports to include development, performance management, goal setting, and other managerial duties
• Ensures direct reports are aware of and follow ethical business practices and Company’s Code of Conduct to maintain a supportive and productive working environment.

Minimum Requirements

• Bachelor's Degree in Business Administration, Information Technology, Project Management, or related field; or equivalent education and/or experience
• 10 years of progressive experience in project management, program management, project portfolio management, PMO leadership, or related field
• 5 years of leadership or people management experience

Preferred Requirements

• PMO certification or equivalent
• Experience with CPQ, CRM, and fleet or logistics systems

Skills and Abilities

• Excellent communication, influencing, and facilitation skills with the ability to build collaborative relationships, influence decision-making, and communicate effectively with technical teams, business partners, and executive leadership
• Demonstrated expertise in SAP S/4HANA Private and Public Cloud implementations, with the ability to lead enterprise programs through the full project lifecycle
• Proficiency with project portfolio management and collaboration tools, including Microsoft 365, Atlassian Jira, and related PMO technologies
• Advanced knowledge of enterprise ERP program management within large, multi-site organizations, including oversight of complex, multimillion-dollar technology initiatives
• Demonstrated experience with robotic process automation (RPA) technologies and the ability to identify, prioritize, and deliver automation solutions across program management and financial operations
• Advanced knowledge of Agile, Waterfall, and hybrid delivery methodologies, with the ability to design and apply appropriate governance and execution frameworks
• Strong leadership and collaboration skills with the ability to coordinate and influence distributed teams across multiple regions, business units, and offshore delivery locations

Physical and Cognitive Demands

• Communicate/Hearing Frequently
• Communicate/Talking Frequently
• Learn New Tasks or Concepts Frequently
• Make Timely Decisions in the Context of a Workflow Frequently
• Complete Tasks Independently Constantly
• Maintain Focus Constantly
• Remember Processes & Procedures Constantly
• Stationary Position (Seated) Constantly
• Vision Constantly
• Hand/Eye Coordination Occasionally
• Bend Rarely
• Complete Tasks in a Noisy Environment Rarely
• Feeling/Grasping/Handling Rarely
• Move/Traverse Rarely
• Repetitive Motions Rarely

Working Environment

• Hazards Occasionally

Environmental Conditions

• Office: This position primarily operates in a professional office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building's primary work areas consist of desks, chairs, computers, and other office equipment and devices for professional services.
• Remote: This position primarily completes work from a remote setting, most commonly, a home office. This may be referenced as flexible workplace.

Travel Requirements

• 20% This position requires occasional travel

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program

• 401(k) Match Retirement Savings Plan

• Paid Time Off (PTO)

• Holiday Pay & Floating Holidays

• Volunteer Time Off (VTO)

• Educational Assistance Program

• Full Paid Parental and Adoption Leave

• LifeWorks (Employee Assistance Program)

• Patterson Perks Program

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.

$157,300.00 - $209,833.33

EEO Statement

Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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