Director of Professional Practice, Academic Partnerships & Volunteer Services

Job Description:

Position Summary:

Leads HSL's advancement of professional practice, nursing and clinical education, professional development, partnerships with academic institutions and volunteer and community engagement functions organization wide. Partners with reporting teams to set educational goals and priorities for nursing, clinical and volunteer services, oversees evidence-based nursing practice and the development of educational programming for clinical and non-clinical departments. Coordinates orientation, annual competencies and non-clinical training programs, and the Learning Management System modules. Leads the Professional Development team in support of person-centered care and quality/patient safety initiatives. Administers HSL's academic affiliation agreements and directs efforts to build and strengthen relationships with academic partners. Oversee the student and volunteer onboarding for internships and other clinical training programs, as well as volunteer-based programming. Responsible for oversight of the design and implementation of multigenerational programming and community and academic partnerships to further these programs. Collaborates with site leaders and the Development team to create programming, fundraising, and grant opportunities to support team goals. Responsible for the development and management of departmental budgets and regulatory compliance across all areas of supervision.

Core Competencies:

• Strong facilitation, organizational, and project management skills

• Flexible, self-directed, and team-oriented; adapts readily to evolving priorities

• Excellent communication, critical thinking, and computer skills

• Ability to educate and mentor staff at all levels; role models leadership principles

• Commitment to excellence, quality, and process improvement

Position Responsibilities:

• Formulates nursing and clinical education programming consistent with education standards, regulatory requirements, and the desired model of care.

• In partnership with nursing administration, sets organization-wide educational goals and priorities, oversees evidence-based nursing practice, and coordinates related training; leads work teams and committees supporting educational programming for staff and students.

• Develops new hire orientation and related instructional materials; assesses, plans, and evaluates the staff education plan; coordinates required annual and non-clinical training for all staff.

• Provides oversight of the HSL Learning Management System, including curriculum development and maintenance; works with the Chief Compliance Officer to ensure compliance of required training and LMS content.

• Leads the Professional Development team in support of person-centered care and quality/patient safety initiatives; coaches, mentors, and evaluates the Professional Development and Volunteer Services teams.

• In partnership with Legal, administers HSL's academic affiliation agreements and student onboarding processes, including the collection and secure storage of student data in accordance with state and federal guidelines, and stays current on board and state policy changes.

• Oversees the HRC high school summer internship program.

• In partnership with Development, stewards the funds supporting volunteer services, community engagement, nursing career pathways and the nursing scholarship program as well as additional philanthropic or fundraising opportunities.

• Establishes and evaluates wrap-around student support services and oversees the quality of teaching spaces, identifying opportunities for improvement.

• Directs the recruitment, screening, onboarding, and appreciation of volunteers and multigenerational partners; determines and delivers appropriate training and orientation.

• Manages volunteer staff and culture, including goal-setting, feedback, appreciation events, and ongoing communication such as newsletters.

• Partners with site leaders across Senior Living and Housing, as well as departments including Life Enhancement, Nursing, Religious Services, Expressive Therapies, and Rehab, to align volunteer and multigenerational placements with institutional needs — including an internal IL resident volunteer pool that supports Rashi student experiences.

• Oversee the volunteer database and data management; evaluates and improves programs using data.

• Owns departmental budgets and ensures regulatory compliance across all program areas.

• Prepares department reports for leadership.

• Performs other related duties as assigned.

Qualifications:

• Master’s degree in nursing, Education or related field with leadership experience current Massachusetts RN license.

• 5+ years in a leadership role spanning clinical/education and volunteer or program management.

• Strong strategic, relationship-building, and program development skills; experience creating leadership development programs preferred.

• Ability to plan, organize, and direct large-scale, cross-functional activities and supervise/motivate staff and volunteers.

• Excellent written, verbal, and interpersonal communication skills with diverse audiences.

• Computer literacy, including intermediate/advanced Microsoft Office; Learning Management System experience preferred.

Required Training:

• Successful completion of HSL orientation and competency tool.

• Completion of annual mandatory education (e.g., BASICS, infection control, elder abuse, Privacy/Cybersecurity/Compliance).

Physical Requirements:

• Prolonged sitting, computer work, standing, and walking; local travel between sites required.

• Occasional moderate lifting (up to 15 lbs.), reaching, stooping, bending, and kneeling.

• Resident contact in varied circumstances, including possible exposure to unpleasant odors, sights, and sounds; occasional use of gloves/masks.

• Transporting/transferring residents and pushing wheelchairs on flat and ramped surfaces.

Remote Type:

Salary Range:

Welcome

Welcome to Hebrew SeniorLife Careers!

About Us

For All You Can Be

At Hebrew SeniorLife, you’ll set the highest standard as part of our commitment to redefine the experience of aging. With compassion, resilience, and determination, you’ll make a difference in the lives of patients, residents, their families, and the broad senior care community every day. And they will make a difference in yours. These life-changing connections will give your work meaning and fuel your desire to be all that you can be. At Hebrew SeniorLife, that’s uniquely possible. Because here you’ll be supported to always keep growing. And as you do, so will our collective impact.