Director of Provider Growth

The Director of Provider Growth is responsible for driving retention, expansion, and long-term value realization across AMC Health’s provider and payvider client portfolio. This role serves as a strategic growth partner to healthcare provider organizations, owning executive relationships, renewal strategy, and expansion opportunities for AMC Health’s RPM and virtual care solutions.

This position requires deep experience working with healthcare providers and payviders, strong commercial acumen, and the ability to translate clinical and operational outcomes into measurable growth.

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Key Responsibilities

• Own and manage a portfolio of provider and payvider accounts, with full accountability for retention and growth

• Act as the primary executive-level relationship owner for assigned provider organizations

• Develop and execute provider growth strategies focused on:

  • Retention and renewals

  • Expansion, upsell, and new program adoption

  • Value realization and outcomes-based storytelling

• Lead renewal and expansion discussions, including contract negotiations, in partnership with Sales

• Identify and develop new growth opportunities within existing provider relationships

• Collaborate cross-functionally with Sales, Clinical, Product, Technical, and Finance teams to deliver results

• Serve as a senior escalation point and ensure timely issue resolution

• Maintain accurate account plans, forecasts, and engagement data in Hubspot

• Stay current on RPM, digital health, and virtual care trends, translating insights into client value and internal product feedback

• Demonstrate mastery of AMC Health’s solution set, roadmap, and value proposition

What Success Looks Like

• Strong provider retention and renewal performance

• Consistent account expansion and revenue growth

• Deep, trusted executive relationships within provider organizations

• Clear articulation of AMC Health’s value and outcomes

• High client satisfaction and reduced escalations

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Qualifications & ExperienceBachelor’s degree required

• 8+ years of experience in Client Success, Account Management, Provider Growth, or Strategic Accounts

• Proven success growing and retaining healthcare provider or payvider accounts

• Experience leading renewals, expansions, and contract negotiations

• Strong ability to influence without authority in matrixed environments

• Excellent project management, analytical, and organizational skills

• Experience using CRM platforms (Hubspot preferred)

• Strategic, independent thinker with strong executive presence

Additional Information

• Travel may be required (up to 50%)

• Remote-first role with national provider exposure