Director of Quality

NexForm is hiring a results-oriented Director of Quality to lead quality across our manufacturing operations in the U.S. and Mexico. You will own the quality management system and the quality budget, lead the quality organization across all facilities, serve as the voice of quality to our customers, and drive measurable improvement in product quality, customer satisfaction, and cost of poor quality.

Reporting to the COO, you will partner closely with Engineering, Operations, Purchasing, Program Management, and Sales to protect our customers, strengthen our launches, and set the direction for quality across the business.

The position is remote, but candidate must be based in Michigan or North Carolina with regular travel to our facilities in North Carolina, Missouri, Michigan, and Mexico (50%).

Key Responsibilities

Set the quality strategy, policies, and objectives across all NexForm facilities in the U.S. and Mexico, aligned with business and customer priorities.
Lead, coach, and develop the quality organization, including plant quality managers, quality engineers, and lab and inspection teams.
Own the IATF 16949 and ISO 9001 quality management system, including certification, surveillance audits, and internal audit programs.
Serve as the primary quality contact for OEM and Tier-1 customers, managing scorecards, customer-specific requirements, and escalations.
Lead resolution of customer complaints, containment actions, and corrective actions using structured problem-solving (8D, 5-Why, Ishikawa).
Direct APQP and PPAP activities for new product launches and engineering changes, ensuring launch readiness and on-time submissions.
Own supplier quality, including supplier selection input, audits, development, and accountability for incoming material performance.
Drive the use of core quality tools across sites, including PFMEA, control plans, MSA, and SPC.
Set and deliver annual targets for PPM, cost of poor quality, scrap, and warranty reduction.
Own the quality department budget and oversee test lab capabilities for thermal, acoustic, and material performance validation.
Partner with Engineering, Operations, Purchasing, Program Management, and Sales to build quality into product and process design.
Report quality performance, risks, and improvement plans to senior leadership.

Preferred Technical Experience

Fiber, nonwoven, and textile processes, including PET and PP fibers
Thermoforming, molding, die-cutting, and lamination with aluminum foil and film
Thermal and acoustic (NVH) performance testing and validation

Qualifications

Required

Bachelor's degree in engineering, quality, or a comparable technical field; an advanced degree is a plus.
At least 10 years of quality experience in automotive manufacturing, including at least 5 years leading quality teams across multiple sites.
Deep working knowledge of IATF 16949, customer-specific requirements, and the AIAG core tools (APQP, PPAP, FMEA, MSA, SPC).
Proven success managing OEM and Tier-1 customer relationships, including leading containment and corrective action on high-visibility issues.
Experience leading certification and customer audits with successful outcomes.
Strong analytical and problem-solving ability, with the communication skills to present to senior leadership and customers.
Comfortable working in Microsoft Office, with advanced Excel skills.
Willing and able to travel regularly between U.S. and Mexico facilities.

Preferred

Quality leadership experience in a private equity-backed or high-growth manufacturing environment.
Exposure to fibers, nonwovens, foams, aluminum foil, film, or molded parts.
Familiarity with thermoforming
Bilingual in English and Spanish preferred
Hands-on use of ERP/MRP and quality management software platforms.
ASQ CQE or CMQ/OE, Six Sigma Black Belt, IATF 16949 lead auditor, or a comparable professional credential.
Fiber, nonwoven, and textile processes, including PET and PP fibers
Thermoforming, molding, die-cutting, and lamination with aluminum foil and film
Thermal and acoustic (NVH) performance testing and validation
Black belt certification preferred

Who we are

NexForm, headquartered in Battle Creek, Michigan, is a vertically integrated manufacturer of engineered fiber solutions for automotive thermal and noise, vibration, and harshness (NVH) applications. We design and produce lightweight, durable components for leading OEMs and Tier-1 suppliers, with operations in the U.S. and Mexico. Backed by Crest Rock, NexForm is focused on growth through innovation, expanded capabilities, and operational excellence.

NexForm offers competitive compensation and benefits package (including but not limited to medical, dental, vision, Rx, life insurance, disability coverage, 401K and company match, paid holidays, tuition reimbursement eligibility, etc.)

NexForm is an Equal Opportunity Employer

At NexForm, we take pride in our diverse team. Our organization is made up of individuals from a wide range of backgrounds, races, beliefs, and experiences, all united by a shared goal of making a positive impact. We’ve seen firsthand the strength that equity brings and believe everyone should have equal opportunities to grow, succeed, and live with purpose.

Unsolicited Resumes from Third-Party Recruiters

Please note that, in accordance with NexForm policy, we do not accept unsolicited resumes from third-party recruiters. Any agency, individual, or entity that submits a resume without prior authorization does so with the understanding that NexForm reserves the right to hire the candidate at its discretion without any obligation to pay a fee.

Director of Quality