Director of Sales Operations

About Megaport We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun. Our Team Culture We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do. We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply. The Role Latitude.sh, now part of Megaport, delivers high-performance Compute-as-a-Service built for latency-sensitive, scalable, and modern workloads. With Megaport’s global Network-as-a-Service platform, customers now gain instant access to dedicated compute tightly paired with private, on-demand connectivity. Megaport is seeking a strategic and highly analytical Director of Sales Operations to lead operational strategy and execution for rapidly scaling compute-focused products. This role will own operational leadership for Latitude within Megaport, while helping scale systems, forecasting, quote-to-cash processes, sales analytics, and operational governance. This position will work closely with Commercial GTM leadership and cross-functional stakeholders to build scalable operational foundations capable of supporting rapid growth and future expansion. The ideal candidate brings experience supporting high-growth technology organizations with complex revenue motions including channel, marketplace, consumption-based, and enterprise sales. What you’ll be doing Lead Sales Operations strategy and execution globally for Latitude Build scalable forecasting, pipeline management, and opportunity governance frameworks Partner with Sales Leadership to improve operational visibility and revenue predictability Standardize quote management, opportunity management, and sales process execution Collaborate with Systems & Tools teams to optimize Salesforce workflows, integrations, and reporting Drive operational readiness for new GTM initiatives, marketplace programs, and product launches Develop operational KPIs, dashboards, executive reporting, and business insights Improve CRM adoption, data quality, and sales process consistency Coordinate cross-functional initiatives involving Finance, Marketing, Product, Customer Success, and Enablement Support AI-readiness initiatives through process standardization and data governance improvements Identify operational bottlenecks and implement scalable process improvements Support territory planning, compensation alignment, and sales productivity initiatives Mentor and develop Sales Operations personnel supporting Latitude What we are looking for 10+ years of Sales Operations or Revenue Operations experience 5+ years supporting high-growth technology organizations Strong Salesforce CRM expertise and systems process knowledge Experience supporting complex GTM motions including channel and marketplace sales Strong forecasting and operational analytics experience Experience with quote-to-cash process optimization Strong executive communication and stakeholder management skills Experience managing cross-functional operational initiatives Ability to operate effectively within fast-changing business environments What we offer Flexible working environments Birthday Leave, 12 weeks of parental leave (after 12 months continuous service), and 5 days of study leave. Creative, fun, and contemporary work environments Motivated team of industry experts and plenty of learning opportunities Celebrated success with internal awards programs Health and wellness program Generous performance bonus structure #DNI If you have any questions, please reach out to Megaport's Talent Acquisition Team at [email protected] NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team [email protected] directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com". All applications will be treated in confidence. Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.