Director, Organizational Effectiveness & Change

POSITION: Director, Organizational Effectiveness & Change

LOCATION: We will only consider candidates legally authorized to work in the Netherlands or the UK.
WORKPLACE TYPE: Flexible hybrid working environment
CLOSING DATE: 08 November 2026
JOB LEVEL: 17
SALARY: €83,342 - €102,928


POSITION SUMMARY:

At the Rainforest Alliance, the Director Organizational Effectiveness & Change leads organizational effectiveness, organizational development and change, ensuring that organizational structures, capabilities, workforce plans and ways of working evolve in line with business priorities and strategic and operational plans.

The role owns Workforce Planning & Capability Assessment and leads evidence-based organizational assessments, organizational design and workforce planning to identify organizational needs, anticipate future capabilities and inform workforce decisions. Working closely with the Chief People Officer, Senior People Business Partners, Director Talent & Learning and senior leaders across RA, the Director translates business priorities into organizational design propositions, workforce plans and change priorities.

The Director also drives improvements in organizational and cross-functional effectiveness, helping clarify accountabilities, roles, responsibilities and ways of working. In close collaboration with the Global Change Manager, the role ensures that organizational change priorities are translated into coordinated implementation and sustainable organizational change.

RESPONSIBILITIES:

• Lead the evaluation of the current-state organization and develop future-state organizational design propositions & scenarios, informed by business priorities, organizational needs, workforce data and cost-benefit analysis;
• Own Workforce Planning & Capability Assessment, including workforce insights, capability requirements and evidence-based recommendations to inform organizational and workforce decisions.
• Partner with Senior People Business Partners and the leadership team/Office of the CEO to translate business strategy into organizational design, workforce/talent plans and capability priorities;
• Analyze organizational and workforce data to identify trends, root causes of performance challenges, capacity gaps and opportunities to improve organizational effectiveness.
• Define and prioritize organizational change initiatives in alignment with strategic and operational priorities, working closely with the Global Change Manager to ensure effective planning, implementation, stakeholder engagement and sustainable adoption of change.
• Lead and manage the Global Change Manager, providing direction, setting priorities and ensuring alignment between change management activities and organizational change priorities. Support the development of change management capabilities and oversee progress, quality and outcomes.
• Guide senior teams, in partnership with Senior People Business Partners, to improve team and cross-functional effectiveness, including clarifying roles, responsibilities, and workflows;
• Analyze workforce data to identify trends, forecast future needs, and develop strategies to close gaps;
• Facilitate cross-functional collaboration and feedback loops within the People team and with key stakeholders to address organizational development needs, including leadership development, team effectiveness, and cultural alignment;
• Collaborate with the global HR team to advance the broader people agenda and organizational excellence;
• Track industry trends and best practices in organizational development, and bring relevant approaches into the organization;
• Contribute to HR annual planning, budget input and resource prioritization;
• Perform other duties as assigned.

QUALIFICATIONS:

• Master’s degree in relevant discipline;
• 5 years of progressive experience in strategy, organizational design, consulting, data analysis, preferably within a consulting role / background;
• Strong analytical skills with the ability to interpret data and make informed decisions;
• Innovative mindset, focused on creating more value;
• Able to think big and deal with ambiguity;
• Strategic thinking with bias to action: is able to not only conceptualize but also drive implementation and execution;
• Strong business acumen, stakeholder management skills and resourcefulness;
• High level of integrity and professionalism;
• Experience in a consulting role or with consulting background is highly desirable;
• Excellent interpersonal and communication skills with track record of achieving results through influencing without authority;
• Key competencies: strategy, organizational development, change management, project management, critical and reflective thinking, relationship builder based on trust, empathy and openness, and strong organizational skills to lead multiple priorities in a time critical manner;
• Excellent writing, editing and verbal communication skills, proficiency in English is required;
• Ability to travel.
  

Apply now and let's grow together. We look forward to hearing from you and exploring how your skills can help us advance our mission.

If you have any questions about the job vacancy, please contact the HR department: recruitment@ra.org The Rainforest Alliance encourages diversity and inclusion across the global organization. With this commitment to diversity, we are proud to be an equal opportunity employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, ages, disability and any other protected group.