Director, Product Marketing

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

A Day in the Life

Ever felt like the "voice of the boardroom" gets lost in product roadmaps and sales targets? If you've spent your career as a trusted company secretary or governance leader, and you're energised by the idea of being the independent, credible voice governance professionals actually want to hear from, this role is built for you. You'll reconnect with your network, host the conversations that matter, and make sure your practitioner perspective shapes how a major governance technology platform shows up for company secretaries and general counsel across the UK & Ireland. No sales quota, no scripts - just your expertise, your relationships and your judgement, put to work.

Here's a breakdown of what you'll do (not all of it, just the important stuff):

• Build and maintain trusted relationships with influential UK&I company secretaries, general counsel, board leaders and other governance professionals.
• Plan and host a small cadence of governance dinners, lunches and roundtables that rebuild advocacy and community trust.
• Act as a neutral, practitioner voice helping governance leaders navigate AI adoption and evolving governance best practice.
• Feed practitioner insight on market trends, competitor positioning and customer expectations back to Product, Marketing and Sales.
• Partner with Product and Customer Success to surface real onboarding friction points and pressure-test the new Boards product experience for CoSec and GC workflows.
• Contribute to customer-facing narratives, briefing materials and enablement sessions that help internal teams speak credibly to governance priorities.

These are the essentials you'll need to get an interview:

• Extensive experience (20+ years) as a Company Secretary or senior governance leader within UK & Ireland organisations.
• An established network and credibility within the UK&I governance community (e.g. through the Chartered Governance Institute).
• A track record of building and sustaining senior stakeholder relationships with company secretaries, general counsel and board members.
• Hands-on, practitioner-level understanding of governance technology and board portals, and how governance teams use them day to day.
• Ability to translate practitioner insight into clear, actionable feedback for Product, Marketing, Sales and Customer Success teams.
• A confident, natural communicator who's comfortable hosting events and representing a brand as a credible, independent voice.
• A collaborative, low-ego working style - comfortable operating across multiple teams without a formal reporting line or sales targets.

It would be great if you had these too, but we'll support you if you don't:

• Experience as a customer or advocate of Diligent or a similar governance/board platform.
• A track record of speaking or writing publicly on governance trends, AI adoption or board best practice.
• Experience designing and hosting small-scale executive events such as dinners, lunches or roundtables.
• Familiarity with onboarding or migration experiences for enterprise software platforms.

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients. We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs. (among others) Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

About Us

At Diligent, we’re the AI leader in governance, risk, and compliance (GRC) SaaS solutions. Our platform helps over 1 million users, including 700,000 board members- clarify risk, strengthen governance, and make faster, smarter decisions. Join us and be part of a team that empowers leaders worldwide to manage risk, build resilience, and drive impact every day.

Our AI Enhanced Interview Process

We may use Artificial Intentigence (AI) tools to support parts of our hiring process, such as reviewing applications, analysing resumes or assessig responses. These tools assist our recruitment team but do not replace human judgement. Final hiring decisions at Diligent are made by humans. If you would like more information about this-please contact us at recruitment@diligent.com

A Committment to Candidate Experience

At Diligent, our people are our greatest asset, driving our mission to empower leaders and boards worldwide with smarter governance and risk solutions. We are committed to providing a best-in-class experience for all candidates. If you had a positive experience or see ways we could improve, please share your feedback with us at: recruitment@diligent.com