Director, Project Management

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: Ensemble Health Partners is seeking an experienced and strategic Director, Project Management to support the continued evolution of our Project Management Office (PMO). This leader will oversee key operational teams responsible for project governance, training, process documentation, and project management systems while driving organizational effectiveness and continuous improvement. The Director will partner with cross-functional stakeholders to strengthen PMO standards, optimize processes, develop team capabilities, and ensure the successful execution of strategic initiatives across the organization. The ideal candidate is a collaborative leader with a strong foundation in formal project management methodologies, team development, operational excellence, and change management. Key Responsibilities Lead and develop teams supporting project management operations, training, and process governance. Drive the advancement and maturity of PMO standards, tools, methodologies, and best practices. Coach, mentor, and develop leaders and team members to support organizational growth and succession planning. Partner with business and operational leaders to identify opportunities for process improvement and operational efficiencies. Support the implementation, optimization, and governance of project management systems and tools. Ensure project management frameworks, templates, reporting, and documentation standards are consistently applied. Establish metrics and accountability measures to evaluate team performance, project outcomes, and organizational impact. Foster a culture of continuous improvement, innovation, and operational excellence. Manage multiple priorities while leading complex initiatives in a dynamic and evolving environment. Collaborate across departments to support strategic business objectives and enterprise-wide initiatives. Qualifications Required Qualifications Bachelor's degree in Business, Healthcare Administration, Project Management, Information Systems, or a related field, or equivalent combination of education and experience. Minimum of five (5) years of progressive Project Management Office (PMO) experience. Previous leadership experience managing teams, managers, or cross-functional project resources. Strong knowledge of project management methodologies, governance structures, operational processes, and change management principles. Demonstrated success leading process improvement and organizational transformation initiatives. Excellent communication, stakeholder management, and influencing skills. Proven ability to build relationships and lead through collaboration. Preferred Qualifications Healthcare industry experience. Project Management Professional (PMP) certification. Experience with Salesforce, Cloud Coach, PolicyTech, or similar project and operational management platforms. Experience leading enterprise project portfolios and operational readiness initiatives. Certified Revenue Cycle Representative (CRCR) certification or willingness to obtain after hire. AI and Innovation Expectations Demonstrated advanced usage of AI and the management of teams using AI to lean into process and technological improvements, including the exploration, experimentation, and practical application of AI to improve efficiency, quality, and business outcomes. Candidates should be comfortable leveraging emerging technologies, identifying opportunities for automation and optimization, and supporting adoption of innovative solutions across teams and workflows. Leadership Competencies Successful candidates will demonstrate: Strategic leadership and business acumen. Operational excellence and continuous improvement expertise. Ability to lead through change and organizational transformation. Strong talent development and coaching capabilities. Data-driven decision-making and analytical thinking. Exceptional communication and stakeholder partnership skills. Innovation mindset with a commitment to leveraging technology to improve outcomes. Work Environment This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require. Periodic travel may be required to support team collaboration, business initiatives, leadership meetings, training activities, or operational needs. This position pays between 117,400-176,100 Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States. Applications generated from outside the United States will not be considered. Individuals may reapply when located within the United States. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com . This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. Employment Disclaimers – Ensemble