Director, Software Technical Product Management - BioInsight Platform Foundation

What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Location

San Diego, CA. Hybrid. Relo available

Position Summary

Illumina's BioInsight Platform is the foundation for how customers buy, access, and adopt Illumina software. As Director of Software Technical Product Management — BioInsight Platform Foundation, you own the product strategy that increases the utility, scale, and adoption of the BioInsight Platform. You lead a team of 3-5 Product Managers that shape login, authentication, billing, certifications, security, regionalization, free trials, and conversion. Your team partners tightly with Global Software & Informatics Sales, Finance, Support, Marketing, and with the other software product leaders whose tools ride on the platform.

Responsibilities

Platform Product and Billing Strategy

● Establish a multi-quarter platform foundation strategy and roadmap spanning authentication, authorization, single sign-on, billing, trials, conversion, regionalization, trust, APIs, CLIs, MCPs, etc.

● Partner with Finance, Deal Desk, and Legal on commercial constructs; ensure pricing and packaging are optimal for customer buyers, as well as internal operations

● Deliver a roadmap of regional security and operational certifications — in partnership with Security, Legal, and Compliance — to build trust with discerning customers

● Own free-trial and conversion product experiences that turn first-time platform use into durable paid adoption

Go-to-Market and Field Enablement

● Define and drive GTM for major foundation capabilities — messaging, enablement, sales plays, objection handling, and launch instrumentation

● Enable Sales and Customer Success with education, battlecards, worked commercial examples, demo narratives, and deal desk guidance for platform SKUs

● Align with Marketing on platform positioning, launch content, and competitive differentiation

Funnel and Cross-Functional Partnership

● Instrument the funnel (signup → trial → paid → expand); run experiments; close the loop with other product leaders on product changes that unblock conversion

● Represent BioInsight Platform Foundation in company leadership forums; escalate tradeoffs with clear recommendations

Leadership

● Lead a team of technical product managers; hire, coach, and set the bar for excellent foundation product management

● Set objectives, performance standards, and career paths for direct reports

Qualifications

Required

● Bachelor's degree in a technical or business field (computer science, bioinformatics, life sciences, engineering, business) or equivalent experience

● 7+ years of people management experience

● Typically 15+ years of progressive experience in product management, product-led growth, or commercial product leadership for B2B / enterprise software

● 2+ years of ownership of signup, certification, pricing, packaging, or monetization for a platform or multi-product portfolio

● 2+ years of ownership of conversion funnel metrics and optimizations

Preferred

● Experience in complex multi-product enterprise SaaS; life sciences, health tech, or genomics experience is not required

● Familiarity with cloud commercial models (PAYG, commits, credits, trials) and with regulated / quality-conscious software environments

● Experience with identity / access platforms, security or compliance certifications, or regionalization of cloud software products

● MBA or advanced degree

● Experience discussing software development, architecture, APIs, and operational constraints and tradeoffs with engineering

● Cross-functional leadership across Sales, Finance, Marketing, Legal, and Support without formal authority

All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodations for additional tasks and responsibilities.

The estimated base salary range for the Director, Software Technical Product Management - BioInsight Platform Foundation role based in the United States of America is: $205,100 - $307,700. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. The range reflects long‑term growth in the role; therefore, most candidates are hired between the minimum and middle of the range. Placement depends on experience, skills, location, and internal equity. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package. We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off.
We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.

About Us

The potential of genomics to change the world is unparalleled. At Illumina, we are leading the way. Our technology empowers researchers and clinicians globally to improve cancer treatments, change the course of diseases, protect the environment, and fight food insecurity. We are made up of dedicated professionals, all-in on creating a better world – and we need every skill set on our path to making genomics useful for all. Learn more about life at Illumina.

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