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Position Summary
The Director, Strategic Partnerships & Commercialisation is responsible for shaping the customer, market, and technology adoption agenda across Korea, India, SSP, and ASEAN (KISA).
This role leads regional customer excellence, Key Opinion Leader (KOL) engagement, Voice of Customer (VOC), and commercialization initiatives that support adoption of priority technologies and sustainable business growth. Working closely with customers, healthcare leaders, country leadership teams, APAC Marketing, and Business Excellence stakeholders, the Director translates customer insights and market intelligence into actions that influence regional priorities, investment decisions, and growth strategies.
As a Director-level individual contributor, the role operates through influence and strategic leadership rather than direct authority, serving as a trusted advisor and advocate for the KISA customer and market perspective.
Key Responsibilities
- Lead the KISA customer excellence strategy, including customer engagement programs, advocacy initiatives, and VOC capabilities.
- Develop and govern regional KOL, Centre of Excellence, and customer advocacy networks aligned to growth priorities.
- Drive commercialization and technology adoption strategies that improve launch readiness, adoption, and utilization of priority technologies.
- Translate customer insights and market intelligence into actionable recommendations that influence business priorities and market development initiatives.
- Establish regional frameworks, engagement platforms, and best practices that enable countries to strengthen customer engagement and adoption activities.
- Build trusted relationships with physicians, healthcare leaders, KOLs, and strategic customers across the region.
- Partner with Country Leadership, APAC Marketing, Business Excellence, and regional stakeholders to align priorities and accelerate growth opportunities.
Candidate Profile
The ideal candidate combines strong commercial acumen with experience in customer engagement, market development, commercialization, strategic partnerships, or technology adoption within healthcare or medical technology environments.
They demonstrate:
- Strategic thinking and business acumen
- Executive presence and influencing skills
- Strong customer-centricity
- Experience working across multiple countries and cultures
- Ability to translate customer insights into business outcomes
- Strong stakeholder management and cross-functional leadership capabilities
Success Measures
Success in this role will be demonstrated through:
- Strength and effectiveness of customer, KOL, and advocacy networks
- Impact of customer insights on business decisions and priorities
- Commercialization effectiveness and technology adoption outcomes
- Influence on regional strategy, investment, and growth initiatives
- Contribution to KISA, APAC, and broader Neurovascular business objectives
Role Impact
This role plays a critical part in connecting customer insight, strategic partnerships, commercialization, and technology adoption to business growth. By strengthening customer advocacy, accelerating adoption of innovative technologies, and ensuring customer perspectives are represented in regional decision-making, the Director helps shape the long-term growth and market development agenda across KISA.
Travel Percentage: 60%
Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com
Work Flexibility
- Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location.
- Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based.
- Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category.
- Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.