Director - Talent Management

JOB SUMMARY

The Director, Talent Management provides strategic leadership for the enterprise talent management function, designing and executing programs that attract, develop, engage, and retain the workforce ERCOT needs to fulfill its mission. This position sets the vision and direction for succession planning, workforce planning, leadership and professional development, performance management, and employee engagement, and partners with executive leadership, HR leaders, and business leaders to align talent strategy with organizational goals. The Director leads a team of human resources professionals and is accountable for the results, effectiveness, and continuous improvement of enterprise talent practices.

JOB DUTIES

• Responsible for hiring, coaching, training, and performance management of staff.
• Regularly interacts with executives and/or major customers. Interactions frequently involve special skills, such as negotiating with customers or management regarding matters of significance to the organization.
• Typically directs and controls the activities of a broad functional area through several department managers within ERCOT. Has overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes to methods.
• Responsible for budgetary decisions within functional area according to organizational policy/guidelines. Recommends financial decisions that impact area of responsibility.

ADDITIONAL JOB DUTIES

• Develop and execute the enterprise talent management strategy in support of the ERCOT mission, vision, and business strategy.
• Lead enterprise succession planning for executive, leadership, and critical roles, including talent reviews, readiness assessments, and pipeline development, and report succession risk and readiness to executive leadership.
• Direct strategic workforce planning to forecast workforce supply and demand, identify critical skill gaps and retirement risk, and develop strategies to fill strategic roles.
• Design and oversee leadership development, individual development planning, high-potential, and career pathing programs that build internal capability.
• Own the enterprise performance management framework, including goal setting, feedback, and calibration processes, ensuring consistency, fairness, and alignment to organizational objectives.
• Lead the annual employee engagement survey and direct enterprise engagement strategies and leader action planning based on survey results.
• Partner with HR business partners, Talent Acquisition, Compensation, Learning, and Organizational Development to integrate talent practices across the employee lifecycle.
• Establish talent metrics and use data analytics to evaluate program effectiveness, identify trends, and provide insights and recommendations to executive leadership.
• Serve as business owner for talent management processes and technology in Workday and SAP SuccessFactors, ensuring data integrity and driving system enhancements.
• Advise and coach executives and senior leaders on talent decisions, organizational capability, and change.
• Build, lead, and develop a high-performing team; set objectives, manage budget, and manage vendor relationships.
• Ensure talent programs and practices comply with applicable U.S. federal and state employment laws and ERCOT policies.
• Lead or sponsor Organizational Development and change management initiatives as assigned.
• Develop and implement enterprise-wide AI strategies for talent management that align with the corporate AI vision and business priorities

EXPERIENCE

• Requires minimum 10 years job related work experience and 5 years in a management or leadership role in excess of degree requirements. Minimum years of job related experience can include time in leadership roles.

EDUCATION

• Bachelor's Degree : Human Resources, Talent Management, Business Management (Required)
• Master's Degree : Human Resources, Talent Management, Organizational Development, Business Management (Preferred)
• or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

WORK LOCATION:

• Hybrid schedule in Taylor, TX, 2 times per week
  
  

The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time.

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.

Expected Salary Range:

About Us

The Electric Reliability Council of Texas (ERCOT) manages the flow of electric power to 27 million Texas customers - representing about 90 percent of the state's electric load. As the independent system operator for the region, ERCOT schedules power on an electric grid that connects more than 54,100 miles of transmission lines and 1,250 generating units. ERCOT also performs financial settlement for the competitive wholesale bulk-power market and administers retail switching for 8 million premises in competitive choice areas. ERCOT is a membership-based 501(c)(4) nonprofit corporation, governed by a board of directors and subject to oversight by the Public Utility Commission of Texas and the Texas Legislature. ERCOT's members include consumers, cooperatives, generators, power marketers, retail electric providers, investor-owned electric utilities (transmission and distribution providers,) and municipal-owned electric utilities.

ERCOT Benefits

ERCOT offers an excellent benefits package, which includes health, dental, vision, life insurance, long/short-term disability insurance, long-term care insurance, Section 125 Flexible Spending Account, and a Retirement Savings Plan.

The medical, dental, vision, and quality-of-life benefits offered by ERCOT are second to none. Full-time employees are eligible to enroll in benefits on the first of the month following the date of hire. Additionally, 401(k) plans are available to help employees plan for the future.

Internship Program

The ERCOT Internship Program provides college students the opportunity to develop their skills in a professional work environment. Each intern will receive unique projects and assignments that aim to solve real challenges facing the electric industry. ERCOT internships provide professional learning experiences that offer meaningful, practical work related to each student's desired career path.

Eligible candidates should be enrolled in an academic bachelors or post graduate degree program maintaining a GPA of 3.0 or higher.

Engineer Development Program

The ERCOT Engineer Development Program (EDP) is a 12- to 16-month, self-paced program geared toward entry-level engineers looking to start a career in the power industry. Through the program, an EDP Engineer receives one-on-one mentoring, specialized training, and exposure to the work performed by each of the engineering groups at ERCOT.
The program allows engineers to develop the fundamental skills necessary to reach their full potential while gaining an understanding of the types of engineering work ERCOT has to offer. EDP management supports participants each step of the way as they progress through the program. Upon completion, graduates are placed as full-time engineers within one of ERCOT’s engineering groups.

Grid and Market Solutions Development Program

System Operator Development Program

The System Operator Development Program (ODP) is intended to combine real-time daily operations in an exciting work setting to prepare participants with the vital skills necessary to be successful in such a critical position—providing 24x7x365 on-demand support to manage the flow of electric power to more than 26 million Texas customers. If you are new to the industry, this program introduces you to the Bulk Electric System by combining introductory courses with the NERC Certification Exam Preparation Program in preparation to pass the NERC Certification Exam.